MR Auto SD, LLC

Oct 28, 2024

Quick service, honest professional opinion on the repairs that are actually needed. Also friendly staff.

Aug 18, 2024

Hands down the best service and mechanics in San diego. Ask for Hao

Aug 18, 2024

It is not easy to find a good, honest technician and I cannot say enough good things about the team at MR Auto SD. I can be a picky customer and Steve and Hao are always friendly, helpful and accommodating. I’ve taken my 2010 VW GTI to them for a few relatively major repairs and each time they’ve given me a competitive price and completed the job quickly and without cutting corners. After the last repair I had some questions so I sent them an email. My questions were addressed promptly and professionally. Just great guys doing high quality work at a great price and running a top notch business. They’ve earned my loyalty and I highly recommend you give them a chance for all your maintenance and repair needs.

Jul 18, 2024

I've been using MR Auto for 6 years and they are fantastic! 100% PROs and do not price gouge you like a dealership

Jul 18, 2024

MR auto did a great job of swapping out my Corolla struts! Very happy with the overall experience.

May 18, 2024

This place is simply amazing! They easily could’ve charged me a lot of money since I asked if I should change engine oil, transmission fluid, break pads, rotors, tires, and any other issue I need to fix. After inspection, they suggested that I only need an oil change for now. Then they gave me time frame for everything else to take care of later. That was good news for my pocket. Also, their prices are super competitive.

Apr 18, 2024

Very honest, my truck broke down and I was told by another mechanic the fuel pump had to be replaced, brought it here instead and not true. One of the sparkplugs was misfiring. Easily could have charged me more and didn't. We need more places with people like this.

Apr 18, 2024

Best mechanic in town.

Feb 18, 2024

Long story short this will be my new car shop to go. After driving over a pothole coming out of UCSD (iykyk) my dash started showing “trac off” and soon after check engine light turned on (2013 Lexus RX350 w/137k), the next day I came here because FREE CHECK UP on what the problem was. Know that other places and my old auto shop all said they would NEED their mechanic to do an inspection which would have costed $160+ just for the inspection. Today I brought my car in, they quickly isolated the problem, which is old solenoid needing repair (causing timing problem that misfired trac off and check engine warning) but the mechanic managed to fix it by revving the engine couple times. Then they very honestly told me since it’s old issues it’s not emergency to get it fixed asap, but they gave a quota of $624 for parts and labor (approx 3 1/2 hours) if I do want to have it replaced.

Nov 18, 2023

Been coming here for years! Honest, trustworthy, & excellent work for my Subaru.

Nov 18, 2023

Found these guys through a quick google search and decided to take a leap of faith and literally tow my badly damaged 2019 vw Jetta. After suffering a financial loss of not having full coverage insurance, I took it upon myself to order all vw certified parts & bring to them for repair as funds permitted. Needless to say, these guys were soooo patient, empathetic, and had the most reasonable prices for their hard work. I mean these guys REALLY care about their customer service & communication throughout the process. Although I may have been difficult to deal with sometimes as they were eager to repair sooner than later…. I’m so so grateful for their help during such a traumatic and difficult time for me. I highly recommend this business for their consistent and honest work. You can thank me later for this recommendation… 5/5 stars all the way😌💕🙏

Nov 18, 2023

Great auto shop. Have come here for years. Good prices and don’t try to charge you for services you don’t need.

Nov 18, 2023

I drive over 100,00 miles a year and MR Auto keeps me running. Tuneups, engine plugs, belts, etc. I trust them with all repairs on all my cars. They do vehicular inspections two or three time a year so I’ve had no surprises. Can’t beat the timely work and price.

Nov 18, 2023

PHENOMENAL! Absolutely phenomenal. The work they have done has always been great. Their prices have always been fair. But I was blown away today: I went in to replace my timing belt and water pump at 140,000 miles since I never remembered replacing it. They called me and said they just opened it up to look at it and it had been replaced recently, so no need to replace it. How cool is that!

Nov 18, 2023

These guys are great

Nov 18, 2023

Top notch service.

Nov 18, 2023

Very helpful and honest !!! I had a battery problem , and after they jumpstart my car They advice me to go back to the place where i bought the battery (since my warranty was still good). They dont make up any issues just like some other mechanics . More blessings to you guys!!! Stay humble !!! A big Thank You!!!

Nov 18, 2022

One of the best places I've been since I've been in Merced and they have cool guys

Nov 18, 2022

Absolutely amazing service! I had my car checked up at Mossy Nissan for some rattling noise and Nissan wanted to charge me a fortune. I took my car to MR Auto SD for the same problem and they found it was just some rusted pieces in the pipe. They only charged the inspection fee! Very knowledgeable and honest service

Nov 18, 2022

Friendly helpful staff, reasonable prices.

Nov 18, 2022

Man, I'm having a really hard time not giving one star but I'm giving them the benefit of the doubt. I called in three days ahead of time scheduling a brake pad replacement at 11 am. Once I arrived, I was told they were waiting for rotors to arrive and it would take until around 3pm for service to be done. (As far I can tell the rotors are fine, but I decided to trust them since it wouldn't take THAT much longer. Better to be safe than sorry.) I return at 3pm, the parts did not arrive and there's a chance no service can be performed due to lack of parts. I ended up returning at the end of the day with no service performed. I understand that suppliers can be difficult but man, I called in three days ahead with no mention of rotors and ended up losing a whole day. I'm hoping that this was just a freak accident where the supplier's truck got hit by a ballistic missile, multiple times over multiple days.

Nov 18, 2022

Mr. Auto is truly an excellent shop for general car maintenance. I first took my car here for a purchase inspection & have had multiple services done here since. They never fail to be consistent, professional, expedient, & very reasonably priced. I consider this my go-to mechanic & don’t take my car elsewhere unless they don’t provide a specific service.

Nov 18, 2022

TL;DR The absolute worst customer service interaction I have ever had. Extremely unprofessional and rude treatment from the manager Hao. *I waited a week in hopes that the owner would contact me with some resolution. Unfortunately he did not, although I was told that he had been emailed about the situation by one of his employees. I also want to note that once I started to feel uncomfortable, I began recording this interaction, about 10 minutes of video.* My car died, so I had my car towed to MR Auto. Prior to showing up, I called in to describe what was going on; I was told it was likely a problem with my alternator. When I arrived I was checked in by Hao, who I remember being the manager from the last time I was there. First thing he did was give me an estimate to sign for replacing the alternator. I asked what if it wasn’t the alternator, because they had not diagnosed it in-person yet. Hao said they would test it first and to just sign anyway. I said ok. When they got my car off the tow truck, Hao came back to tell me it’s probably just the battery. I asked if he could explain, as opposed to it being the alternator. He said “you told me you have a new battery right?” My first response was “no, I don’t think I said that.” He strongly insisted, and while not impossible, I tried to assure him I did not know when the battery was from. He was very persistent so I gave in to his position and said maybe I did say something like that? He said “see yeah you told me it was new.” Throughout those 2-3 questions I asked, Hao grew visibly irritated, and I couldn’t understand why he was getting angry. I wanted to clarify about the battery vs the alternator so that I could have an idea of how time-consuming/costly (or not) the repair might be. At this point, he’s fed up and abruptly ends the conversation by saying “we’ll test it and call you, goodbye,” and slamming the partition closed before I can say anything else. If he had let me respond, I would’ve told him I would wait in the lobby while they tested my car, which I did. After waiting a little while, Hao comes back saying, “your battery is five years old, you gave me the wrong information.” His tone is already hostile, so I give a very neutral response in order to avoid triggering him further. I say ok that’s alright then. He gives me the quote to replace the battery and I say it’s all good. Then I ask him, “may I please have your owner’s phone number?” This is the breaking point for Hao. He goes off, “so why do you want to complain about me?” “I already answered your questions,” “You shouldn’t have gave me the wrong information.” He says that he can’t give me the owner’s phone number. I tell him that I don’t think this customer service interaction was right and the way he acted was very unprofessional. Hao replies with, “why do you want to talk to the owner,” “okaaay I see the problem,” and “I see so it’s an attitude thing huh.” Since our conversation wasn’t going anywhere productive, I ask if I can speak to anybody else there for some help. Another mechanic, Huy, comes in, and asks me what’s going on. Huy was very understanding as I explained everything. I ask Huy to please have the owner contact me, as I couldn’t get confirmation from Hao. Huy says he will, and he helps finish taking care of my car. The way that Hao behaved that day was unacceptable and truly mind-boggling. Everybody has off days, but as a manager he should know better. It’s not the customer’s responsibility to tip-toe around an employee/manager who has no patience for several questions. I cannot emphasize enough what a terrible experience it was and I wish I could’ve gotten out of there sooner, if only it weren’t for my car already being towed here.

Nov 18, 2022

Took my WRX in to get walnut blasted. They showed me before and after photos and the difference is very noticeable in both performance and what was found and cleaned off the valves. Pricing was very fair for the work performed. Thanks!

Nov 18, 2021

Great, honest service.

Nov 18, 2021

Solid mechanic, super honest, super professional, good rates.

Nov 18, 2021

These guys are great, honest, trustworthy and extremely competent. This is my go-to mechanic from now on

Nov 18, 2021

Very honest and upfront mechanic. Didn't try to up sale me on things I didn't need. Definitely will be going back if I have any other issues