Mr. Mechanic

Nov 28, 2024

Always get a second opinion. I feel COMPLETELY taken advantage of. I brought my 6 year old car in because I heard a "weird" sound. They told me it is because of my motor mount. When all said and done I paid $1700, (oil change and tune up also) The second I got back in my car and started it, I heard a new noise and the old noise persisted. I brought my car back in the next week and they said it was a missing clip and they replaced it free of charge. That had nothing to do with it. Come to find out the "old" noise stopped after I got new tires. (Balding tires do make a noise). After bringing my car back in to get the "new" noise taken care of (it took me a couple months because they don't work on the weekend and i didn't have time off work but i kept in touch) they said it is now a different motor mount making this noise and i would have to pay another $350+. My father asked me when I first got it done, what was wrong with the first motor mount? It is uncommon for a 6 year old car in good shape to have a bad motor mount with no obvious noise. That I can not answer. I took them on their word that that was the original problem (it was not) and I have no way of knowing if there was anything wrong originally with my motor mount that was replaced. I have nothing bad to say about the customer service and the pricing seemed fair. I have multiple family members who take their car there and they had no problems. I fix machines all day so I understand the "nature of the beast" sometimes you fix something and it causes something else to break. I get that. I feel like there could have been nothing wrong originally and i will not know because i did not get a second opinion. I feel bamboozled and i will forever be hesitant to bring my car to any mechanic ever again unless really needed.

Nov 28, 2024

Very honest mechanic shop. Everytime we bring in one of our vehicles they inspect everything. They tell me everything it needs and will need but can wait for later. They often send a courtesy message once in a while just to make sure everything is working correctly. Quality workmanship, Everytime we go in there not only are we feeling like our car is taken care of, we feel we are too! I refer all my friends looking for a good honest mechanic shop to these guys. Thad and Trevor are amazing!

Sep 05, 2024

These guys never let me down. Trevor serviced my Subaru twice and I don’t have a single complaint. Tadd holds it down in the office he's always helpful. I appreciate their quality of work and cost is good. I’ll definitely bring all my vehicles for maintenance.

Aug 05, 2024

Awesome!Amazing! Female AND wheelchair friendly! They were so awesome and wonderful with great prices I went ahead and had other work done I had been putting off! Very professional and kind! My new home mechanic

Aug 05, 2024

Excellent customer service. Team is very helpful and efficient with all needs. They also have a great text customer support. The office is also very neat and has available restrooms, snacks, and coffee. Definitely recommend for any automotive needs.

Aug 05, 2024

Wasn’t to happy at all with my service from them. I brought my car here and told them my air did not work. They literally told me they could not figure out why my air was not working unless I spent $390 to put a new hose and freon in the car. Need less to say I got my car back and my air still was not working and they literally still didn’t know why and gave me a guess of what it was. I went and replaced the part that they told me they thought it was after that myself and that still didn’t work. I then call my brother who’s not even a mechanic just into cars and within 10 minutes found out I just needed a $30 relay fuse for the compressor. Which he told me any decent shop would check that if the compressor wasn’t engaging. Definitely felt alittle shady I won’t be getting anymore work done here.

Jul 05, 2024

My 2005 Mazda 3 which I took to two mechanic shops but they all claimed nothing was wrong with the car even tho had an issue with acceleration and weird noise when driving till couldn’t drive despite engine is on… Read reviews on here about Mr Mechanic shop and have a try, omg Trevor fixed car within 2 days after good listening and communication during day brought car over… This an amazing shop and very honest from start to finish 🙏🏿 thanks so much and recommend everyone go over to Mr Mechanic if have issues with your car cos they 💯

Jul 05, 2024

This is by far the most pleasant time I've ever had taking a vehicle to a shop. They diagnosed the problem, explained it to me, got the problem fixed, and I got my vehicle back the same day. I'll be a lifelong customer now.

Jun 05, 2024

My girlfriend was traveling from out of state and experienced a no start at the end of day Friday. They waited past closing for her and the car to arrive on a tow truck. Tad and his team went above and beyond in communication and effort to get the car fixed by Monday late morning. Highly recommend them for service. Could use a mechanical like them locally.

Jun 05, 2024

Quick diagnosis, quick turnaround, quality work, without paying an arm and a leg. Exactly what I needed in a time crunch! When visiting family in Phoenix, our Dodge Journey started having coolant temperature issues. On a late Friday afternoon and needing to leave, I didn't have many options. They got me in for a diagnosis immediately on Friday, figured out it needed a new radiator, then had it fixed by noon on Monday. They answered all my questions, explained the issues and what they did to diagnose in detail, and showed me the bad parts so I felt reassured it was the right thing. We made it 15 hours driving through Arizona heat and mountains with no more issues! Thanks Mr. Mechanic!

Jun 05, 2024

This has been the best experience I have ever had at a mechanic shop. The guy taking my calls and going over everything with me was so beyond nice and informative. They communicated everything that was being done to my car and completed everything so quickly. I’m so impressed. I honestly cannot get over how pleasant this experience was. Their customer service and over all professionalism made it worth it and I will continue to come here! I should’ve gone here from the start! Thank you for all the assistance with my car and just being an honest mechanic shop ❤️

May 05, 2024

This crew of guys are awesome. Communication 10/10. They took care of a long list of problems on my truck and helped me take care of some issues I didnt know were happening. Thorough and pictures all thru the process. And FAST! Im really happy to have found someone reliable and honest. Thanks guys!

Apr 05, 2024

We took our VW here after having at another shop for weeks. The difference between the two is that Mr.Mechanic was honest and told us they wouldn’t be able to do the job and we appreciated that more than you know.

Mar 05, 2024

First time customer. Excellent price and fast service. I will definitely be back.

Mar 05, 2024

Mr. Mechanic always been honest with his repair work and reasonable with his rates. Easy to talk to and explains things well. Use him regularly since we have a small fleet. Highly recommended.

Mar 05, 2024

Very nice people and will have your problem fixed and diagnosed pretty fast . Highly recommended

Feb 05, 2024

I'm so happy with the work they did to my car and the customer service was amazing.I have a little girl and they have a car part that looks like a spider on the table keep here entertained and the service was so quick thank you so much I will be back.

Feb 05, 2024

My friend told me about Mr. Mechanic, so I took my car in to have a tune up and oil change. Trevor was a very nice guy and he didn't try to sell me anything I didn't need. He did a good job at a fair price. I would highly recommend Mr. Mechanic.

Feb 05, 2024

This place is a life saver, I came in for an inspection for a possible oil leak, and they were so helpful and didn’t charge me for the inspection and helped explain everything else wrong with my car, I.e, my break pads. Recommend coming here for car issues, if I could give 10 stars I would. :) amazing customer service.

Dec 05, 2023

Brought my Mercedes in for a check engine light. I dropped it off around noon and it was fixed and ready to go by 4! Very friendly and knowledgeable staff, thank you Trevor and this is now my new shop for any vehicle troubles I may have! Very reasonable prices and honest. I appreciate you guys!

Dec 05, 2023

Great job! Nice people good vibes! My car feels like new and I'm satisfied with their hard work!

Dec 05, 2023

I have used this father son mechanic team since I moved to Phoenix, 2 years ago. These guys are unicorns! They do a quality honest job at a reasonable rate. Great mechanics!!!

Dec 05, 2023

Seemed knowledgeable, but ended up spending almost $300 for diagnostics and labor for absolutely nothing. Diagnostics showed mass air flow sensor, ecm, and throttle body. They went straight to throttle body and when they replaced it, my car was driving worse than before. They then said it could be a combination of the throttle body and mass air flow sensor. I declined that as I could do that myself. They ended up putting the original back in and charging me for labor for both even though it took hardly any time. Long story short, I replaced the mass air flow sensor for $60 and zero issues. Thanks Mr. Mechanic.

Dec 05, 2023

Tim and Trevor are, in my opinion some of the best mechanics. They're honest, knowledgeable and affordable. Always friendly and upbeat! Treat like you like family. I've been going to Mr. Mechanic over 6 years now. They're amazing! Not going to lie... sucks having to spend money for repairs however Tim and Trevor are always a pleasure! Best mechanics! 👌

Dec 05, 2023

Amazing customer service. Owner and staff were very helpful and informative. They did the repair must faster then expected. I will be back

Dec 05, 2023

Awesome service great pricing and turn around time was fantastic! Thanks Trevor for all yoyr help it's appreciated

Dec 05, 2023

Happy with the customer service and experience.

Dec 05, 2023

I just moved to this side of town, and I'm so glad I chose this place. I went in thinking I had a bad alternator, but luckily it was just my battery. Phew! Customer service was absolutely fantastic, and service was very prompt. They gave me all kinds of info, even pertaining to my other vehicle. Staff was super friendly and knowledgeable. This will definitely be my new mechanic!

Dec 05, 2023

Love this shop! I had a hard time finding a good mechanic that I can trust completely with my vehicle, and this is the place. Quality work at fair prices without all the nonsense I have dealt with at other places telling me I need things done that aren't even necessary. I drive twenty miles to get there, and I won't take my vehicles anywhere else. Highly recommend!

Dec 05, 2023

My best friend and I exclusively use this shop for all of our car needs. They’re wonderful, and have gone above and beyond for helping us.

Dec 05, 2023

Repairs are always completed timely at the price quoted. The technicians are also very polite. After our last mechanic closed his business, we are very happy to have found a new honest neighborhood auto-repair shop.

Dec 05, 2023

This place has the best customer service & repair shop! Took my car in for my Struts, Stabilizer, alignment, & balancing and now my car runs like new. Also bought wiper blades from there. Thanks guys, ur the best❤️. I’ll definitely refer my family members here for sure

Dec 05, 2023

Tim is a good and honest mechanic. His analysis is accurate, and his prices are fair. He knows old cars, too. He rebuilt the carburetor on my 69 Nova, among other things. Highly recommend.

Dec 05, 2023

To expensive