NC Roadside Service
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Review highlights
"More than happy, grateful and satisfied with NC Roadside Service. They were very professional, knowledgeable, quick and responsive. They arrived very fast on site. They …"
"Great customer service under promised and over delivered all the way around"
"Good experience came home to fix the glass saves times and friendly"
Overview
Categories
Truck repair shop, Auto glass shop, Mechanic
Phone number
Call: (704) 351-2799Website
View websiteHours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Description
NC Roadside Service, established in Charlotte since 2017, is the one-stop expert hub for comprehensive truck repairs and upkeep. Led by knowledgeable mobile technicians, our adept hands tackle minor roadside fixes and major in-shop issues on semi and box trucks. From tire needs, leak repairs, and filter replacements to complex engine or transmission work, every service seeks to save clients valuable time and money - because in our world, time and the rubber on the road spell profit.
Reviews
Nov 07, 2024
Good mechanic! Provided a towing and get the truck back on the road very quick
Nov 07, 2024
I called twice and texted many times, and nobody ever showed up. Had to stay in the parking lot for the night and fix my issue somewhere else.
Oct 07, 2024
D is a professional mechanic with great 👍🏾 service! My experience with him was great and spot on! He showed me knowledge wisdom understanding of customer service & mechanical 🧰 service. I would choose D as my mechanic 👨🏾🔧 Let's Go 🛞💨📣🏁
Oct 07, 2024
Excellent service really recommend their service monte and his crew !!!
Oct 07, 2024
Fast ,effective ,and affordable ! This company has gone over and beyond to meet the need of my company will definitely be a returning customer.
Oct 07, 2024
My best friend recently had the misfortune of getting a flat tire at 8pm leaving Charlotte, NC, but NC Roadside Service turned her stressful situation into a breeze. They were truly a Godsend when the roadside service package she purchased from her dealership provided zero solutions, leaving her with the possibility of having to abandon her car on the side of 85 North for two days! NC Roadside Service's response time was impressively quick, and the technician arrived ready to help. Not only did they change her tire on the spot, but they also took the time to provide some valuable tips for future tire maintenance. The professionalism and friendliness of the technician made a huge difference. I highly recommend NC Roadside Service for anyone in need of roadside assistance. Their exceptional service truly stands out!
Oct 07, 2024
This not gud road service .he is over charing
Sep 07, 2024
Thankful for his help! Was quick and easy
Aug 07, 2024
8 o clock I call for road side service clock he 11 o’clock he arrived he couldn’t find truck keys after I told him check it’s starter if there no voltage I check already my fuses all was good. To pass time he don’t even have no proper tool it’s was joke he keep grounding positive wire to frame to test if there is any power I told him it’s starter he checking fusses it was good then it’s my mistake I test wrong wire there power it’s starter to remove starter it’s took 2 1/2 hour with my help he couldn’t fine sockets ranches he was keep going to truck back and forth wasting my time finally it’s removed then to pick up parts he left 1:20pm come back 6 o’clock . Then I help to install I wish I have my tool it’s was remove and installed 1:30 job. Then there make bill $ 1351 they want to be rich on me please call some one else don’t wast you time I lost my load because of them 7 hours of diagnostic charges for what
Aug 07, 2024
Champ came thru like a champ yesterday. I got a flat on my way home from work late last night and he got me back up and running in no time. I had a flat tire, he had me send the location and size of the tire and the guy was there in 25 minutes. I was back home in an hour from the incident, which is unheard of!!! Thank you Champ and NC Roadside Service for helping me in a time of need and not breaking the bank in the meantime 😊😊
Aug 07, 2024
NC Roadside did a great job. My first time using them hopefully not the last. Also they were the fast responding roadside I ever dealt with. Call them they were here within an hour to help.
Aug 07, 2024
Well, I will give NC ROADSIDE SERVICE a 10 star if I could Did Excellent work on truck today Up front with prices. Could not ask for better service. you just earn a new customer
Jul 07, 2024
Kept me updated and easy to work with
Jun 07, 2024
He came and got the job done! I was very happy with service .
May 07, 2024
He’s helping guy
May 07, 2024
The service is awesome the people have great customer service and they get the job done down to the T!!! Highly Recommended!!!
May 07, 2024
We were on a 3 days trip from Florida to Canada when the water pump of our RV let go in SC. Not many people are willing to work on a RV specially on site. Some we called wanted to have the RV towed. Other had a 2-3 days wait for the parts or labor. NC was able to get the part for us and had it installed the same day and at a fair price. Very satisfied with the professional service we received
May 07, 2024
When I needed to use this service, they were very timely, polite, and knowledgeable. I would definitely rely on this company in the future for all my road side service needs.
Apr 07, 2024
Dante came through and helped us get a tire swapped on a Sunday evening on the side of the interstate and got us back on the road again in a decent amount of time. Would recommend 👍 Thanks again!
Apr 07, 2024
Very quick and tech was very professional. Highly recommend.
Apr 07, 2024
Flat tire on our fifth wheel. Serviceman came out quickly and was, not only efficient, but extremely pleasant and friendly. Definitely a great company to call.
Apr 07, 2024
Had a steer tire go out on my hotshot on 85 just outside of Charlotte. NC Roadside came out and replaced the tire with a new one very quickly. Would recommend and will be my first call if I ever have problems again in the Charlotte area.
Apr 07, 2024
Very quick and responsive. Great work repairing the truck.very polite and friendly.i would definitely use the business again.
Mar 07, 2024
Good experience came home to fix the glass saves times and friendly
Mar 07, 2024
Great fast service
Mar 07, 2024
Honestly great service
Mar 07, 2024
I recently had my semi-truck's airline replaced by NC roadside service and I couldn't be more satisfied with the experience. From the moment I contacted them, their team was responsive and accommodating, scheduling the service at a convenient time for me. The mechanics were skilled and efficient, completing the replacement quickly without compromising on quality. Not only did they replace the airline, but they also conducted a thorough inspection to ensure everything else was in optimal condition. The pricing was fair and transparent, with no hidden fees or surprises. Overall, I highly recommend NC Roadside service for anyone in need of reliable and professional semi-truck maintenance services.
Mar 07, 2024
More than happy, grateful and satisfied with NC Roadside Service. They were very professional, knowledgeable, quick and responsive. They arrived very fast on site. They were very skilled and efficient and super helpful. Our situation wasn’t easy but they handled it. No other roadside assistance wanted to help us because we were a hotshot. Definitely recommend for anyone needing assistance with a hotshot or just anyone with a commercial truck needing roadside in the Charlotte, NC area. -ADE HOTSHOT SERVICES
Mar 07, 2024
SOO...we had MHC Kenworth work on our truck (from Wed am to Tues pm) that included a road test . Upon retrieval, it had a flat tire which was off the bead. After bringing it to their attention, and pulling up in front of one of the service bays as instructed, were informed that they don't do tires and would have to wait approximately 10 hours until management arrived in the morning. REFUSED to contact their tire vendor for a service call! We reached out to NC Roadside (around midnight, after back and forth with our company) and was greeted on the phone with understanding as well as amazement to the situation. They dispatched a driver who arrived in a reasonable time and was able to get us up and mobile in minutes. The driver, Junior was polite, understanding, and courteous! The price was reasonable considering the situation and would/will certainly call on them again should we ever be in the area in need of help! SUPER NICE FOLKS, VERY HELPFUL!!
Mar 07, 2024
Very professional…in service & character. Very highly recommended.
Feb 07, 2024
Great customer service under promised and over delivered all the way around
Feb 07, 2024
Very friendly and timely service. Would recommend to other truckers