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New Dimensions Automotive

5

4

3

2

1

4.9
(181 reviews)
Review highlights

"ND work is high quality and are flexible on scheduling appt's."

"Pretty good service, people easy to work with."

"Overcharged Unsatisfied customer and won't be returning or recommending."


Overview

Categories

Mechanic, Auto air conditioning service, Auto electrical service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Reviews

Dec 04, 2024

Friendly, professional and very fair prices. Will go back.


Nov 14, 2024

Another quality appoint and service with these guys. Honest and efficient. Thanks again! Great service. Professional and timely. I made an appointment took less than the time promised. Happy to find a good honest auto shop.


Nov 14, 2024

Knowledgeable, professional service. Car was ready as promised. No attempt to upsell you on unnecessary repairs. Very trustworthy and satisfactory experiences with all visits on both our vehicles.


Nov 14, 2024

ND work is high quality and are flexible on scheduling appt's.


Nov 07, 2024

Excellent customer service. Car was scheduled for oil change and even though they were jammed, my car was still finished and ready on time. Zack is especially knowledgeable and helpful and all of the staff is friendly and accommodating.


Nov 07, 2024

Excellent work, reasonable pricing & quick service


Nov 07, 2024

The customer service I received was over the top. Polite, courteous and timely. I am so glad this shop was recommended to me by satisfied customers. It is now my go to. Zack is # 1


Nov 05, 2024

Always professional, attentive, and great care of customers


Nov 05, 2024

Other than fact that there was difficulty in finishing the auto on time, I know I would use them again


Nov 05, 2024

Pretty good service, people easy to work with. Scheduling and communication could be done via internet, phone, or sms, whatever is good for you. Regular maintenance done just fine the same day. Will go back there and will recommend to others.


Nov 05, 2024

Their complete staff was very friendly Zack the owner Jamie and the rest of the team was very efficient and We're very Reasonable on the time it took to repair my car I would recommend to anybody


Nov 05, 2024

They are always kind and helpful.


Nov 05, 2024

They have excellent mechanics, and are fair and honest. They won't upsell you with things you do not need. I have been a customer for many years and highly recommend them.


Nov 05, 2024

You won't find a more competent and honest family owned business. The staff is so very friendly, transaparent and welcoming. 5 Stars!!!


Nov 05, 2024

Zach is great at what he does and his mechanics are the best in the valley! Fantastic team! Thank you for the great service!


Oct 05, 2024

An excellent and honest Garage.


Oct 05, 2024

Great auto shop. Communicate well, treat customers fairly, provide excellent service. Highly recommend


Oct 05, 2024

Service is first rate. Communication and social exchanges first rate.


Oct 05, 2024

The only place we've taken our vehicles in 16 years. Jamie and the staff of qualified mechanics are honest, industrious and friendly. They go to great lengths to ensure you feel safe and secure when they deliver your car back to you. Zach mans the front desk and is helpful and courteous. Even though we no longer live near the shop we will continue to travel from Chandler to have our car serviced.


Oct 05, 2024

Trust them 100% with our vehicles!!


Oct 05, 2024

When I drop my Jeep Grand Cherokee off to these guys I know I’m getting great service, they ask the right questions and advise me about things I may need to anticipate in the future as well. The best place in town to have your vehicle serviced.


Oct 05, 2024

this place is awesome great mechanics for your vehicle needs. they were respectful and very prompt in diagnosing and getting the parts needed for my vehicle to run more efficiently.


Sep 05, 2024

Always great! been my go to guys for years.


Sep 05, 2024

One of the very few service shops that will make appointments and actually be on time. My dealership makes appointments but its only to get scheduled "in line", not to get into the shop.


Sep 05, 2024

Only place I go for my cars. Honest and quick. Highly recommended.


Sep 05, 2024

Repeat customer here. I do some of my own work on my vehicles but when I need something requiring a pro or equipment I don't have, or I'm too lazy ;-) I go to these guys. They took care of me despite a glitch in my appointment. These guys are fantastic. Thorough, and very competitively priced. Thumbs up to Zach at the front desk. They are a small mom and pop shop that do quality work and I highly recommend them.


Sep 05, 2024

They are accommodating and friendly . The place is clean


Sep 05, 2024

Thorough, reliable, and over-the-top customer service. The only problem I had was that I rushed them a little bit and didn’t let them do the final test drive that they wanted to do, when they would have certainly caught the noise coming from the AC fan when it’s on high. I know that when I take it back to get that one little thing adjusted, they will be gracious and, responsive.


Aug 05, 2024

Great shop and friendly staff! Give them a try, you won’t be disappointed!


Aug 05, 2024

I am always confident in their service. They stand behind their work. I make appointments and they stick to them. I wait in office which is pleasant. They are very friendly, professional and do good work.


Aug 05, 2024

I had a front end shimmy in my Subaru. My car had 150,000 miles on it. In addition I had had a flat which I drove on and had repaired At a different facility. I was not sure whether it was the steel belt in the tire or potentially an issue with my front end. I brought my car in and new dimensions gave me two quotes. The First was for some front end work and the second was for replacing the shocks and struts. I spoke with the shop And they suggested having the front end work done while I could hold off on the struts. The front end work ran me right about $1000 which I felt was very fair.. I would highly recommend them. In addition They are fairly high-tech. They texted me the quote complete with photographs of the areas that they had a concern. I was pretty impressed.


Aug 05, 2024

You can trust New Dimensions. These guys will treat you like family and the work is of the highest quality.


Jul 05, 2024

Excellent communication and analysis— overall a good place for auto service


Jul 05, 2024

I have been getting my cars serviced and/or repaired at New Dimensions Automotive for 20 years. This visit was no different than any of the others: excellent service, done very quickly, and advice I can trust for other issues needing attention. Thank you Jaime, Zack and crew.


Jul 05, 2024

I was tightening a license plate bolt and it snapped off. After spending a few days troubleshooting on my own I gave up. I called around to a few different spots in the area and they all said they wouldn’t be able to help. I dropped it off at new dimensions and they were able to figure it out and not charge an arm and a leg for the service. Will be bringing my service here going forward.


Jul 05, 2024

Zach is excellent. Great communication and follow up.