New Xcell Auto Repair

Nov 21, 2024

Only place I trust now to take our Mercedes and Pathfinder. Eric is honest and they do great work! Plus, they're good with the pricing-- always up front about what something costs and why.

Nov 05, 2024

Amazingly quick, kind, efficient service. Ming immediately diagnosed the problem and we were on our way in no time. Will definitely be back here!

Nov 05, 2024

Brought in my BMW for inspection today, it was extremely quick and stress-free, despite the high mileage. Very responsive patient and careful staff!

Nov 05, 2024

I’ve worked with several auto repair and modification shops in NYC and the owner/operator and mechanics at New Xcell are wonderful. They listened to me, worked with me, and had patience when I didn’t understand something. Not once did anyone talk down to me (which happens elsewhere). Overall, New Xcell exceeded my expectations. What a great business!

Oct 05, 2024

Based on 2017-2018 experience. They get the job done. Though we had to bring a van back. Nonetheless they fixed it not to mention the van was a bit old. (Very old)

Oct 05, 2024

Came to the shop to fix two Stripped lug stud. I was charged $110 for use old parts. They welded the two studs instead of replacing them as they broke them, taking them out. The rotor did not align well because of the welding, causing the car to make a noise and vibrate. Had to purchase a new wheel bearing. 2 new Lug stud only cost $3 each. So instead of spending $6 dollars to get a new parts They decided To weld two old studs, causing me over $500 in damage.

Oct 05, 2024

Eric and his team are professionals who have the local touch

Oct 05, 2024

Nice people, solid work, relatively fair prices for nyc, will definitely return.

Oct 05, 2024

They are masters when it come to mecanic And no one can beat they price . Thanks for the great services .

Aug 05, 2024

Knowledgeable, friendly, communicative, and prompt. Eric at front desk is great

Jul 05, 2024

Eric and the guys at New Xcell are the best! We’ve been coming here for over 5 years and wouldn’t go anywhere else!

Jul 05, 2024

I have been a car owner for about 15 years and owned multiple cars. I live nearby the shop, and when the car battery died – luckily in my garage– they fixed it the same day. They are unbelievably nice and service minded, and genuinely care about you and your vehicle. I consider them a great staple of my neighborhood, one that makes living here convenient. I go every year for NYS inspections, oil changes and whatever else might need care. They have always met my expectations or gone above or beyond. Thank you! Addition 2024: More glowing words for this service minded business! They fixed a big AC coolant leak early May and restored the AC 100%. A few weeks later an instant oil change place in NJ checked the AC coolant levels and claimed it was nearly depleted, indicating a leak. Odd, since it was just fixed, right? I brought the car back to New Xcell, which guarantee their work by the way, and they did the full check again – confirming not only that the AC was fully working as it should, but also that the oil change venue in NJ was shall we say not-so-cool? You can trust New Xcell to have your back!

Jul 05, 2024

I used to work on my own cars, but moving to the city the garage space was sparce. Therefore, I always have some caution in dealing with new shops to see how they try to upsell or milk out any extras. Surprisingly, this shop was opposite; they not only did the job, but they threw in extra parts for worn out bits they encountered along the way. Admittedly, they were able to do jobs at a cheaper price than I could've done it myself had I gone out and gotten it all for myself! From the first time, to all the many visits thereafter, I'm happy to have found a shop in the area to know as my new 'spot'. I thought this might just had been a one off, but I continued taking my car here and saw the relationships they built with the community as well as their customers. Always true, always real, and always helpful - and always the same no matter old or new customers. You get the sense that they're not only worthy of the business, but they really aim to be a part of the community which defined them far from any 'grab your cash' spot, but rather one that exists to be there and make anyone and everyone a lasting customer through transparency, truth, and overall giving the 'friends and family' feel while going above and beyond to make sure your ride is set. Besides, you'll see it for yourself when you stop by - so no need to take my word from a google review if you have trust issues! You wont regret coming here, and you definitely wont regret coming here again the second time and however many times after. Even if you forget their names from the first time (Eric & Ray if you need the name cheat sheet!), they'll still remember all the nuances specific to your car and treat you like it's your 100th visit with all the care and familiarity.

Jul 05, 2024

So fast and friendly! Highly recommend coming here. Called a week earlier to make an appointment for my NYS inspection and agreed to come in today from 8-10 AM. Dropped the car off with Ray at about 8:15 and decided to also get an oil change. The whole process took about an hour and half, no surprises and no extra charges. Ray and Eric were both very friendly and helpful.

Apr 05, 2024

A mechanic that is friendly, fast, and reasonably priced? I didn't think they existed before I tried this place! Called to get routine car maintenance, got an appointment the next day, and it was done in under half an hour. Will definitely be using New Xcell for all our auto repair from now on. Thanks Eric!

Apr 05, 2024

Arrived for a vehicle inspection, great service, in & out within 20 min!

Apr 05, 2024

Great service, great prices and great work. Ive been here twice so far, once for a spark plug change and today for my vapor canister. Both done perfectly. Thank you!

Apr 05, 2024

Very friendly even to a non gear head, fast efficient and trustworthy. I never feel like they are creating anxiety to justify work, so when they recommend something I listen.

Apr 05, 2024

Very helpful, will not gouge you unnecessarily like others. Honest about their assessment.

Mar 05, 2024

Super fast turnaround time for an oil change! Thank you!

Feb 05, 2024

Got my oil changed here. Prices fair and they were fast. Very nice and honest people. Highly recommend.

Feb 05, 2024

I will never take my car anywhere else! Super friendly and honest staff, always does the best work with transparent pricing. Would not hesitate to recommend for any work that needs to be done.

Dec 05, 2023

Best auto repair experience I’ve had - knowledgeable, fast, fair price. Always ready to do the best they can to service your car in an emergency.

Dec 05, 2023

Dishonest pricing. Charged $145 for a synthetic oil change on my Ls430 that is typically $110-$115 - next time just head to the dealership.

Dec 05, 2023

Eric is a true professional and life saver. He was able to fix my car 1 day before the long trip and everything works like a clock now. Also the customer service is on a high level. Now it is my go to place if I have any issues with my car, I'm so happy that I found it!

Dec 05, 2023

Great experience with Ray - he was courteous, prompt and straightforward throughout the whole process. Gave great service for a very reasonable price. In and out all in one day. Highly recommend this shop

Dec 05, 2023

Great service and rates. Never had a concern speaking with Eric and appreciate his way of setting expectations. Recommend for those new to Brooklyn or need a repair and can’t get to your “guy”.

Dec 05, 2023

Super fast and simple. Got my NYS inspection here this morning and it took less than 20 minutes. Real honest team here. I could not recommend more.

Dec 05, 2023

Great service good prices.

Dec 05, 2023

The only place I’ll bring my car and I will miss it when I move across the country. Kind, honest and hardworking is how I would describe everyone at New Xcell. They have changed my oil for years, always been helpful with updating registration and tabs and this year I was involved in a hit and run which took off my drivers side mirror and Eric was so lovely to work directly with geico and handle the whole thing. 10/10

Dec 05, 2023

While visiting our son and his family in Brooklyn, had a flat tire and some other minor repair needs. Not being familiar with local auto repair shops, I randomly contacted New Xcell and talked to Ray. He was pleasant, knowledgeable, and willing to have my car towed to his shop and evaluate what was needed. Ray did all the necessary repairs in a timely manner and at a very reasonable price. I highly recommend Ray and his other crew members for auto repair needs.