Nicholas Fleet Street Auto Repair

5

4

3

2

1

3.4
(39 reviews)
Review highlights

"Been using Nicholas Fleet Street for over 10 years. Reliable, knowledgable, friendly, efficient. Most importantly, I never feel taken advantage of."

"Quick service, friendly staff and great prices."

"Great experience and overall customer service, particularly by Jason."


Overview

Categories

Auto repair shop


Hours

Sunday

8:00 AM - 10:00 PM

Monday

6:00 AM - 10:00 PM

Tuesday

6:00 AM - 10:00 PM

Wednesday

6:00 AM - 10:00 PM

Thursday

6:00 AM - 10:00 PM

Friday

6:00 AM - 10:00 PM

Saturday

8:00 AM - 10:00 PM


Reviews

Oct 05, 2024

Just don't. Don't do your inspection here. They require you to leave your car and maybe they'll get to it. Once it was inspected, their summary page only listed "sway bar" and "left side marker light" . No details of what was actually wrong. Then quoted crazy cost: $4.99 for a bulb and $29 to put it in! $9 for 2 at autozone with free install! $80 for a sway bar that I got for $20 and almost $200 to put it in! Took me 15 minutes. Then, you have to get re-inspected! After $150 to find problems, it cost another $50 to see that the bulb is working, and that the 2 sway bar nuts are tight. And that ALSO required dropping the car off at 8 AM and "maybe we'll get to it today" for something that took 5 minutes or less to complete. Reservations are a fuzzy concept here. Eliminate your stress. Go someplace else


May 05, 2024

Moved here from out of state and went here for some maintenance work. The mechanic advised that I should get inspection in anticipation of new registration they said it was good forever. Shame on me for waiting and taking their word for it. Only valid for 90 days. When I went back to see if they would give me a break or deal after 98 days, the owner comes out and says he can do half price but after learning that they charge $147 which is significantly higher then the avg. I had spent over 4K on 2 vehicles over the past 3 months there and the owner had no intention of helping me until I asked for a discount. They are dishonest and deceptive, I will never patron their business again, even their gas is above avg.


May 05, 2024

Been using Nicholas Fleet Street for over 10 years. Reliable, knowledgable, friendly, efficient. Most importantly, I never feel taken advantage of.


May 05, 2024

I was a customer the service is just trying to avoid a negative review. This is my maiden name. To expand on my experience the mechanic quoted me one price over the phone then it was over double when I came in to pay. If you make the mistake of using this store for service make sure to get everything in writing before they do the work. They offered me no other discounts for the miscommunication. If I could rate as 0 stars I would.


Apr 05, 2024

brought my car here for state inspection dropped off at 8 am was ready before lunchtime. they were quick, friendly, and easy to deal with. when i picked up my car they had parked it in an easy to get out of spot for me AND they had put my steering wheel club on for me (Kia problems lol). I thought this was very thoughtful. The steering wheel club was just sitting on the floor of my car so the fact that they noticed it and took the time to put it on before street parking my car made me feel very taken care of. Definitely recommend I will be back for any service my car needs in the future!


Mar 05, 2024

Always a good experience! Great people, reasonable prices. Thank you!!!!


Feb 05, 2024

Do not go here 1)They are rude, no sense of customer service. I felt disrespected. Forget about welcome, thanks, etc. When I left the car, after completing the application no one came back to tell me what was next. Tired of waiting, I stepped in the shop, someone barked at me asking what I need. He then pointed to a guy that took a good 1 minute to answer me from the back! not even approached me! I was tempted to get the car out right there. 2) They are not honest. I will just share the facts so you can judge by yourself. I have written proof for each one of these overcharging issues: *They wanted to charge me 2.5 hs or about $260 to replace a plastic connector. This after charging me $193.30 to diagnose the problem. I CHANGED THE CONNECTOR MYSELF IN 30 MINUTES. *They listed a spare part (plastic connector) on almost $60. I bought it on line for $8 and installed it myself. So replacing this cheap connector would have cost me a total of $510! *When I accepted to pay for the diagnose of $193.30 so I could get my car out of there, the invoice came $208.76... I asked what is that additional $15.46 for? ... THE OWNER RESPONDED "IS A FEE THAT WE ADD TO RECOUP OUR MACHINERY COSTS "??? I was like really? I asked to remove it since I was not told in advance, the owner removed it right away (scam) In short, worst experience ever


Dec 05, 2023

Great experience and overall customer service, particularly by Jason. Highly recommend.


Dec 05, 2023

Highly recommend! They are always nice and honest. I don't feel like they're trying to steal your money. I had my check engine light come on with a few issues. After taking a look they noticed no work needed to be done saving me money. I've had them also do some other work in the past including brakes, general maintenance and inspection. They've been solid. Efficient and affordable.


Dec 05, 2023

JUST A GREAT PLACE TO DO BUSINESS. NOBODY TRUSTS MECHANICS BUT BILL AND HIS CREW ARE OLD SCHOOL AND TAKE CARE OF YOU. MY LAST VISIT WAS 5 STAR AND THEY DESERVE IT.


Dec 05, 2023

No reliable on the schedule and timing Rude personnel Let me tell you what happened I had an appointment for 10am an they told me that i can drop my car starting from 6 am and it is taking mostly 1 hour for state inspection. I dropped my car 7.30am and came back at 12 pm the car was not checked at all not even get in the shop once we asked the lady there she was very rude at us the shop guy was told me that he will the the car immediately they was behind the schedule he told me that i have to came after 1 hour. I left the shop again and come 2pm once i came again the car was in but it seems they just started checking the car i left again and i came at 4 pm the lady was shouting at us why that i was keeping coming and she told me the paperwork wasn’t ready i told her the guy at the shop told me to came 1 hour later i was very upset and annoyed from that company because i had an appointment and lost all my day they was not communicate with each other One of them told me time to come the other doesn’t know also if they told me it will take more than 1 hour i wasn’t going to start at all Lastly the lady there she made me sad all day with her attitude and anger i will not come back again in this business


Dec 05, 2022

DO NOT GO HERE! You know how you read about stations being crooked...this is it!!!


Dec 05, 2022

DO NOT go here if you have ANY other choice. As mentioned in other reviews they take days upon DAYS to complete simple repairs, with ZERO communication unless you bother them constantly. Also as mentioned, the woman at the front desk is THE rudest employee. She should never ever be in a customer service position, and yet she's been here for years, so clearly the owners just don't care. Today she had the audacity to lie to my face, when I called yesterday to ask if bringing my car in in the afternoon would be ok, and she told me yes, as long as early afternoon, like by 2, just not 3 or 4. But when I walked in today she swore up and down she never told me any such thing and "nice try". What a piece of work. If the store responds to this as they have other reviews I'm sure they will make up some other story about this situation, but I promise you this is 100% what happened. Seems pretty obvious to believe the reviews from completely different people all saying how terrible this shop is. Just don't do it. I promise you. You don't want to deal with this misery. I'm so glad we're moving and don't need to ever deal with them again.


Dec 05, 2022

I made an appointment to have my gas gauge fixed (it doesn’t accurately track the fuel level and his caused my check engine light to come off and on). I dropped my car off on time, but heard nothing all day. I finally called right before closing to check-in and was told they didn’t have the parts and needed to keep my car for another two days. I’m not sure why they wouldn’t have called to tell me that considering most people rely on a vehicle to get to and from work. Anyhow, they call two days letter to tell me the right and left fuel senders have been replaced and that my car is ready. I pick up my car and fill my fuel tank, yet the gas gauge doesn't move. At this point I was leaving on a road trip for the holidays and didnt have time to bring it back in (yes, in a car with a broken fuel gauge… fun). The gauge didn’t accurately record fuel levels for the entire trip and I had to rely on my odometer. When I returned home and called the shop I was I told “we fixed the problem and the check engine light is off now”. They didn’t fix the problem. I wanted a fuel gauge that works. I paid them more than $600 and expected a working fuel gauge. I didn’t pay them $600 to turn the check engine light off. In addition, the woman that works inside the station clearly hates her job. She is the rudest person working in customer service that I have ever come across.


Dec 05, 2022

Only recommend coming here if you're down and out of luck. Charged me $160 just to tell me to take it to a transmission shop. Surely it doesn't take much time or effort to hook the car to a diagnostic scanner and read the code to tell me this. I've taken my car here a time or two before and it was decent, but now I never want to go back.


Dec 05, 2022

Initially when I called last week to see if this shop could repair my tire the man I spoke to on the phone was very kind and helpful, quoted me a very reasonable price and told me to bring my car in the following week to check out my tire and see if it could be repaired instead of replaced. So, I went online and made an appointment, which was confirmed via email last Friday, for 3:30 today. I show up at 3:20 and go inside to check in, and the woman at the counter was very rude. She told me that they don’t make appointments for that service and that the shop closes at 5 so I’ll have to leave my car overnight. To which I asked what is the point of the appointment? If I had known the appointment was useless I would have brought my car in last week and a lot earlier in the day than 3:30 pm when the shop closes at 5. The scheduling makes absolutely no sense and the attitude is honestly what pushed me out the door. I read the reviews before going and didn’t listen to them, and now I know that they were correct. It’s not fair to give them one star because of one person so the kind man I spoke to the first time is the only reason it isn’t a one star review. Maybe put someone a little kinder at the front of your business.


Dec 05, 2022

You're seen my last $20 bill. HAPPY ?


Dec 05, 2021

Do not go here. They are not honest. Took my vehicle here after this place was recommended. I had already gotten the fix done and they failed my inspection due to wiper blades, that are 4 months old and a turn signal housing which just got replaced earlier this year. Take your money elsewhere. Trust me on this one


Dec 05, 2021

Don’t bother. A basic state inspection will take 10 hours coupled with the miserable Christy. I’d give negative stars for this if I could. STILL waiting for my car and have a feeling I’m going to show up to an axel on some wheels. AVOID THIS PLACE


Dec 05, 2021

Great local mechanic shop. They have fixed a few issues on my car. Quick service, friendly staff and great prices. Highly recommend


Dec 05, 2021

What anyone eats to know with a mechanic is what’s going to happen if the problem comes back? My engine light came back on after a repair and they re-diagnosed it and found the problem at no extra cost. A very trustworthy mechanic.


Dec 05, 2019

I rolled up to this location an hour after the service shop closed with a flat donut tire and an even flatter tire in my trunk. They were kind enough to fill my spare and have me drop off my flat to be fixed first thing in the morning. Not only was it fixed quickly and professionally but cheaply too! Extremely kind and efficient staff, I have found my new service shop. Bonus points that the shop is in a safe part of town.


Dec 05, 2019

Lots of 5 star reviews on here but I believe it’s all willful ignorance by customers that don’t know any better. I went in for Maryland inspection and they failed my car and said repairs are going to cost over $1000. I did 5 minutes of googling and got the repairs done for $450 dollars less than what was quoted to me. These people have no excuse to be ripping people off like this. The parts I had replaced were genuine parts from Hyundai and cost half of what Fleet Street Shell quoted me for the exact same parts. I told them I found a much cheaper option and they didn’t even try to adjust the original quote. They didn’t care because they knew I did my due diligence and found their scam out, they count on people taking their word for it which is a mistake many people seem to have made. I feel bad for the many women reviewers writing 5 star reviews still completely oblivious to the fact they got ripped off.


Dec 05, 2019

They charged $48.88 labor (in addition to cost of filter) to change a cabin air filter.


Dec 05, 2018

I have always gone to Nicholas Fleet St Shell - There is very little turnover there, so you really get to know the people that work on your car. They really go out of their way to accommodate their customers. The work and the people are top notch! I would recommend going there to anyone.


Dec 05, 2017

Bill and his crew are great. Finished when promised


Dec 05, 2017

Excellent place for car repair. Honest and great prices. Definitely recommend Nichols Fleet Street for your next car repair.


Dec 05, 2017

I went to this shop in a rush to get some work done on my Jeep and the management was very kind and friendly, they explained to me exactly what I needed. The manager was great and the owner was friendly. Prices are good and reasonable. This place is a go to when you need work done in the area.


Dec 05, 2017

Just moved to canton! I was in need of a car repair. Nicholas Fleet Shell took care of me. They were Fast, HONEST and friendly! I highly recommend this place to anyone in need of a car repair. I will definitely go back for future car maintenance and repairs.


Dec 05, 2017

The guys are great and their honest love them they fix my car right the first time


Dec 05, 2017

These guys were great. They serviced my car. Very professional. I strongly recommend getting your car repaired here.