Noe Valley Auto Works

Nov 15, 2024

Great shop! I've been taking my 2012 Chevy there for years. They are honest, reasonably priced, and reliable. Fred and Sabrina are both very nice, and usually one of them follows up afterwards to make sure my car is doing ok

Nov 07, 2024

Excellent customer service! Brought our car in for a simple tire patch, and besides fixing the tire, they also cleaned the exterior and got the grime buildup off of the windshield, something I tried and failed to do so many times. It’s like a brand new windshield and I cannot be happier (and having a non-leaky tire is nice, of course). Went above and beyond and I would recommend them any day.

Oct 18, 2024

I LOVE noe valley auto works. Sabrina is the best, and I’ve always gotten the best service here. I can’t recommend it more highly. Always a treat to get a surprise wash, too!

Oct 08, 2024

Another great job by NVAW! Thank you guys!

Oct 08, 2024

Noe Valley Auto Works always does a great job on our three vehicles. The work is done in a timely manner. Prices are very reasonable. Highly recommend.

Sep 08, 2024

Friendly and professional service. They even washed the vehicle!

Sep 08, 2024

Noe Valley Auto always goes above and beyond!

Aug 08, 2024

Actually obsessed with these guys. Needed a tire patched and they were super speedy and friendly! They even washed my car before they returned it! They made everything so easy and I’ll definitely be coming back for any future auto maintenance!

Aug 08, 2024

I have been a loyal customer of Noe Valley Autoworks for about three years now and I have truly appreciated the time, care, advice, and consistency in continued great customer service that each and every staff member has approached me with! Their work is impeccable for I have never had any new issue occur after they have serviced my vehicle unlike other autobody shops. If I have any immediate issues that needs attention asap then they are very vocal on bringing those issues to my attention as well as giving any advice on how I can better maintain my vehicle to prevent further or future issues. I have recommended them to 5 friends and 2 family members. I cannot thank them enough and wish to see them flourish as a staple icon auto shop in San Francisco. 💯🙏🏾

Jul 08, 2024

I'm a long time customer and will continue to bring my car here. Service is excellent, staff are very friendly and my car loves it. With 235,000 miles on it- it's still going strong. Thank you Noe Valley Auto Works!

Jun 08, 2024

Fixed my flat tire with minimal stress and the most cost-effective offer I've ever had from an autoshop. And they washed and vacuumed the car as well. Wow.

May 08, 2024

10/10

May 08, 2024

Best service in San Francisco

May 08, 2024

Excellent, reliable, and friendly service with great value. Couldn't be happier with Sabrina and the crew at Noe Valley Auto Works! Service is easy to schedule. They have also offered ad-hoc checks before I took long car trips to ensure safety. Oh, and they wash my car when I have it serviced! And, as a bonus, they love my dog too!

May 08, 2024

Switched my tires back to all weather. $120 and done in 3 hours. Superb experience

May 08, 2024

This a great spot. Fair prices and honest, friendly and courteous mechanics/staff. I live super close and it’s very convenient for us. It’s our go-to for basically any car related issues and oil changes

Apr 08, 2024

Excellent service and responsive, helpful communication. It's a treat to bring my car here! Plus it's always freshly washed when I pick it up, which adds that extra touch.

Apr 08, 2024

This has been one of the very best auto repair shops I've encountered in my decades of car ownership. They have been fair, thorough, and helpful every visit. Sabrina and Fred make going to mechanic a bit more pleasant, and I trust them which makes coming here an easy choice for me.

Mar 08, 2024

I can’t endorse this business highly enough. I bring my families cars here and wouldn’t take them anywhere else.

Mar 08, 2024

They are TRUSTWORTHY!!! They are my "GO TO" Auto shop since 1998. Honest, reliable, and have taken great care of my cars over the past 2 decades. Christina'

Feb 08, 2024

I never thought I could be so excited about car maintenance but these guys are great. They truly went above and beyond to take care of me and my Mini Cooper. They removed a nail from the tire, adjusted my front bumper which hit a snag and the car was returned to me in pristine condition with a surprise interior and exterior detailing. They are trustworthy and the price can't be beat. Highly recommend!!!

Feb 08, 2024

Thank you Fred, They try to educate the customers as much as possible to get them to truly know the problem about their car, They don't try to upsell anything but to give an honest opinion about the situation and with a 100% transparency,

Jan 08, 2024

Friendly local professionals who you can really trust! And great prices on tires! I've been bringing my cars (VW, Volvo, Audi) here for at least 15 years and I've only had great experiences. Fred and Sabrina who run the place are delightful and easy to work with and really know what they are doing. They've done everything from tires to some major work, and it's all gone smoothly. I would choose them over a dealer any day. I've never once felt that anyone was misleading me into spending extra, which is often a worry for people when it comes to car maintenance. In fact the opposite is true: they will let you know when you can put something off and they will justify when you have to act immediately. Finally, they *always* clean your care inside and out, even after replacing a single tire, which I must say is a nice touch.

Dec 08, 2023

Bring your car here. Fred and Serena are both friendly and knowledgeable service writers. They know what's going on with your car and always call during the service to let you know how it's going. Every appointment, I'm in and out same day. They do check the fluids/overall vehicle during service. They identified a small oil leak on my truck, told me to keep an eye on it but it probably wasn't worth fixing yet. I appreciate the transparency. And they've caught filters and wipers that I should have changed but hadn't gotten around to. Prices are higher than some other shops, but it's worth it to have a fair, consistent mechanic that actually picks up the phone every time you call. Plus they're right in the neighborhood! Be aware that they're usually booked out 1-2 weeks, but with a little bit of planning that's not a big deal, and it shows they have a solid customer base - because they do good work!

Dec 08, 2023

I recently moved in the neighborhood and needed an oil change. I booked an appointment over the phone and had to wait 2 weeks which was completely understandable because of the holidays. I ended up getting an oil change and needing new brake pads which somehow ended up being very affordable/reasonably priced. Both services were completed in just a few hours. I think the highlight for me was the hospitality coming from Fred and his team. I’ve never been to a repair shop and felt genuinely welcomed like I was here. My brother works as a mechanic out of state so I know it’s a difficult job. Seeing a business where the employees are happy and enthusiastic is very touching. I noticed they had washed the outside of my car and I thought, “huh, what a nice touch.” And then when I went to drive away, I immediately noticed they vacuumed the inside too! Wow. I will return for any car service needs.

Nov 08, 2023

Always busy but great service

Nov 08, 2023

Got a flat tire yesterday driving home from Northern CA. Made it back to SF on my spare and called Noe Valley Auto Works this AM about fixing the flat, if possible. They had me bring the tire in shortly after, and called a few hours later to say the tire could be patched. I took the car in a few hours after that. They switched out the tires, put the spare back in my SUV hatch, and then cleaned the outside AND inside of my dirty road trip car, all for the price of the tire patch. Totally above and beyond and so, so nice to work with from start to finish. THANK YOU!! You fixed the bad finish to my great road trip.

Nov 08, 2023

Great staff!

Nov 08, 2023

I have spent thousands here over the years. I pulled up today have them help me secure my skid plate with four new bolts (this takes ten minutes with a drill max) and was aggressively told they couldn’t help me without an appointment. To quote the desk attendant she said “go back to jiffy lube then” effectively telling a long time customer to F off. I derive no joy from posting a one star review or hurting small business in my neighborhood, but I would hate for anyone else to be treated like I was this morning. They have forever lost my business. Don’t expect neighborly treatment from these folks. *Responding to the "Response from the owner" below* Given the number of pure fallacies in your response I felt the need to address them in order. 1. Jiffy lube did not break the hardware. The hardware is rusted and coroded from natural wear and tear. Jiffy lube needed to attempt to remove the skid plate to perform a routine oil change, and their team was very helpful in trying to help me remove it, but since they are not a body shop, they did not have the right tools and instead instructed me to go somewher like Noe Auto where you will have the right drill bit. Your comment telling me to "go back to jiffy lube" was not meant to be helpful. It was said in jest, and very aggressively and sarcastically. 2. I did not ask you to perform any services "off the books." I very simply proposed, as an attempted compromise, if any technician found themselves with a few minutes between shifts that I would be happy to pay them for their labor. This was an in earnest offer to adquately compensate your employees for their work. 3. I absolutely did not raise my voice. In fact, I rolled up my window and drove away as your front desk attendant was still shouting at me through her facemask. I rolled up my window and left specifically to avoid the confrontation that was being initiated by your staff member. 4. You guys clearly do great work given your generally strong reviews. But there does appear to be a trend in your negative reviews. The common thread is that people coming by asking for help for a few minutes in good faith (i.e., the guy who needed a jump) are met with abrupt rejection. I completely understand you have a business to run and that requires organization, and ad-hoc requests throw a wrench into that (no pun intended). But, as a neighborhood shop in a tight nit community like Noe Valley, I genuinely think your business would benefit from extending a helping hand when it's just a few minutes of effort.

Nov 08, 2023

Noe Valley Auto Works is the best mechanic store in San Francisco. Sabrina and Fred will welcome you with the warmest smiles and amazing customer care. The staff is the most professional, hospitable, and professional in the whole Bay Area. I also like that they return your car after repairs clean. First, I went there because it was close to my house. Then I moved to a different part of town, but I still drive across the city to bring the car to Noe Valley Auto Works. Come and see for yourself - you will not regret it.

Nov 08, 2023

Such a great experience here! I came by with an emergency repair and Fred was able to help squeeze me in. The service was excellent and I didn’t feel like I was being swindled or that they were trying to sell me additional unneeded services. They also cleaned the car! I would absolutely recommend them and will be returning next time I’m in need of any auto repairs.

Nov 08, 2023

The team here is the absolute best - always responsive and transparent and go above and beyond to take care of their customers. I would never take my car anywhere else!

Nov 08, 2023

Friendly and helpful. I can easily stop by just to get something checked, and do all my minor repairs, oil changes, and buy my tires here. Always good service at fair prices.

Nov 08, 2023

If you’ve got the money to spend this is the auto repair shop for you. The staff are very friendly and they are well organized. I only used them a handful of times but they’ve always been able to get me in within a week, and never had an issues with them turning the car around in the time they said. If you are more budget conscious this shop does overcharge for both parts and labor. I get the labor, we are in SF after all, but the part markups are pretty egregious. I feel like most of their customer base has the money and don’t care anyway. If you can afford living in Noe Valley, you can probably afford it to get your vehicle serviced here. I was left with a bad taste and won’t be back after my last visit. I took my vehicle in for two issues: a check engine light due to a bad catalytic converter and an obvious knocking noise after engine start. I approved the catalytic converter work even though it was overpriced, I expected them to overcharge. I had a bit of time pressure because the vehicle was going on a trip ~1.5 weeks after my initial appointment. I received a call from them a few days before my trip and they said they couldn’t get my converter in time BUT they could get a different converter in that’s only hundreds of dollars more expensive. Gee, how could I be so lucky?? I told them no because I’m not going to encourage that behavior in my mechanic. I want to give my mechanic the benefit of the doubt here and assume they were really doing their best to “help” me. I would do that if it wasn’t for the fact that my second issue was not resolved at all. The same knocking noise occurred the very first time I started it at home in the quiet. So I was close to $1000 in the hole and at least a week without a car with nothing to show for it. Two sketchy encounters in one visit for an overly large amount a money, I wasn’t about to give this garage my car again to make it right on the knocking sound. If you are new to the city give them a shot for their friendliness and punctuality, but your mileage may vary.

Nov 08, 2023

Just the best! Friendly, warm, straight-forward, and go above-and-beyond to help. Will always go back to them when I can!