Norman Bros Auto Repair

Nov 06, 2024

These guys are honest as the day is long. They don’t even charge for diagnosis of the problem. Norman Bros. Is a refreshing blast from the past.

Oct 06, 2024

They were prompt, professional, and I’m Very Happy with there work. When they first did work for me in past, I could tell I FINALLY found a reputable Mechanic !!

Sep 06, 2024

Just came back from having them check my brake fluid to see if it needed flushing. Another shop, JJ Auto on Blanding Blvd, told me I needed to flush it. Norman Bros just told me my brake fluid was FINE!!! Not a good look, JJ Auto! Makes you look like you're trying to get your hands in my pockets!!! Hate that with a passion!!! Norman Bros, thanks for your honesty and integrity. Those qualities will keep me coming back to y'all for as long as I own my car, and when I get a new one!

Sep 06, 2024

Nice, genuine gentlemen. Appointment at 10 and was out by 1045 for a brake check/pad replacement. They have a waiting room with a TV and a Starbucks nearby. Will definitely come to them again for any car maintenance.

Aug 06, 2024

They do good work, and I "ONLY" take our vehicles to them.

Jul 06, 2024

Ok , let’s be honest… no one likes having to go to a repair shop, especially an auto repair shop! I’ve had to bring my car to Norman Brothers three times now and each time they have done an amazing job. They for one, have never pushed any other repair on me. They do what I came for and that’s it . Other places have stressed the importance of other things I needed to later find out I absolutely didn’t need it. ( the nerve of some places ) I never have any issues after I’ve picked my car up with the repair that was done. It’s always perfect. Not so much for other places ! The best part is that Norman Brothers do not want your arm, leg or first born child! The prices are very reasonable and best of all, they are veterans which we all support !!

Jul 06, 2024

When I recently had an oil change done somewhere else I was told my battery needed to be replaced & it would cost about $200. It seemed a little “fishy” so I decided not to have them do it. But I was concerned & decided to have it checked at Norman Brothers because they were nearby & I’d recently read some glowing posts about them on social media. I’m SO glad I did!!! Raymond checked my battery & explained that it’s fine & does NOT need to be replaced!! Of course I’m thrilled that he saved me $200 but I’m even more excited that I discovered a trustworthy auto shop that I’ll be using for any maintenance my vehicle will need in the future!!! Thanks SO much Raymond!!!

Jun 06, 2024

Norman Brothers is the place for auto repair. They are very knowledgeable, reasonably priced and honest. Raymond is very personable. They are my repair place for life. I highly recommend them.

May 06, 2024

I took my car in to have the suspension inspected, and they did find an issue which was repaired at a fair price. Unfortunately, I had to return twice to get the bolts tightened after the steering caused the car to veer from side to side. They eventually tightened all the bolts, and now the car drives correctly. The reason for the 3-star rating is their failure to apologize for not getting it right the first time." I had to take my car to another to another shop to verify there were no issues with the car. I personally would not recommend this shop for this reason.

May 06, 2024

This mom and Pop shop is a trustworthy company! So thankful I found them. All those big corporations are so overpriced and half of them tell you you need stuff when you don’t. Appreciate the hard-working, honest shops that are still out there..very few.

Feb 06, 2024

I can't rave enough about this shop! Norman Bros Auto Repair are an amazing group of guys that do great work and are very timely! They take care of all 6 of my vehicles and have never ever tried to take advantage of me! I know cars, and have even compared their prices with other shops when I first started dealing with them. They are honest, fair, and even explain the causes of all my car issues when I inquire. Thank you guys for being so awesome in what you do! You have a customer for life with me and I encourage others to use them as well for your car needs. You won't be disappointed!! 💯

Feb 06, 2024

I really appreciate their honesty. I am grateful that there are still experienced, affordable and honest mechanics in Jacksonville. I would 100% recommend them

Feb 06, 2024

These guys here are amazing very fair on pricing and help to accommodate you and your family schedule!!! I would definitely recommend

Feb 06, 2024

Trust worthy shop. Ryan is my mechanic, has been for years and he is the best. I bought a new car and thought I would take it for service at the dealership since they "know my car the best". They told me I needed my brakes done when in fact I did not. Tried to charge me $500 for a brake light BULB change. I'm done with the dealership.... I am happily going back to Norman Brothers where I know I'm not gonna get screwed over.

Dec 06, 2023

Always fantastic!!! Thank you!!!

Dec 06, 2023

Great guys here. Very trustworthy to only fix what your car truly needs and at a great price. Our whole family trusts them to fix our cars.

Dec 06, 2023

Great, honest work and fair prices. I will always bring my cars here. Kia dealer on eastside Jax told me I needed work that I did not actually need and Norman told us instead of doing the work. Very trustworthy.

Dec 06, 2023

Had my brakes replaced. Very accommodating and reasonable prices. Even tied up my loose bumper cover. :) Small gestures like that go a long way. Thank you!

Dec 06, 2023

It's such a big blessing that this place exist. It's a place I feel I can trust both my cars and my wallet with.

Dec 06, 2023

Quality work. Honest prices. Friendly and professional. Most of the time, you will need to make an appointment. But they will start working on your vehicle that same day and have it ready for you fast. I highly recommend Norman Bros Auto Repair.

Dec 06, 2023

Raymond is amazing!! Most trusted auto repair business I have ever been to. Been going there for years with all my cars. Given many referrals and they are very happy about their experience as well. Thanks Raymond to you and your staff. It's hard to find someone that will take the time to listen and help, and most of all trustworthy.

Dec 06, 2023

Their always extremely fair, fast and treat you like your family! I've been coming to them for all of my vehicle needs for 2 separate cars for over 7 years now and I've never been let down or been treated any different. I totally have all the respect for this mechanic shop.

Dec 06, 2023

Today I had an unexpected belt failure on my car. Norman Bros worked me in to their schedule and had it quickly repaired. Highly recommend.

Dec 06, 2023

Twice I brought my car in and twice they could not fix it. Had it towed to dealer both times, dealer fixed both times.

Dec 06, 2023

Yet again, Norman Brother's to the rescue! My battery was basically dead and due to the age of my car, I thought maybe the alternator was going bad. Norman Brother's thoroughly analyzed the battery and alternator. Only a new battery was needed. Very affordable, nice and professional staff! I will ALWAYS use Norman Brothers!

Dec 06, 2023

Great service and fair prices.

Dec 06, 2023

Great service. Went there for a brake flush service. Was done in 20 minutes.

Dec 06, 2022

Honest!

Dec 06, 2022

If you are looking for a place with honest people, great service and a good price!!! this is the right place Norman Bros!! I recommend!!

Dec 06, 2022

It is so refreshing to happen upon an honest business, I took my truck in for what I thought would be a $300 repair and even told them what I thought it was, as it turned out it was an easy fix. They could have done what I expected and charged me and I would not have even thought twice about it but they didn't. I move around for work but as long as I am on this assignment if I need anything done I will be taking it to them.

Dec 06, 2022

My sister was heading out of town and had a problem develop with her car. She asked me for advice. I looked at auto repair places near her and Norman Bros popped up as having great reviews. I was pretty sure what her problem was from the description she gave me. I suggested she stop by and see if they could take a quick look at it. She pulled in, described the issue, they diagnosed it and repaired it and she was on the road, all within about 10 minutes. They didn't even charge her. This is a place I would definitely recommend based on that experience. Some places might try to take advantage of a situation like that, but not these guys. I'll be recommending to my friends in the area.

Dec 06, 2022

The best thing I can say about Norman Bros Auto Repair is that I trust them. I avoid taking my cars to the local dealerships because I can’t trust that they have my best interest in mind. Norman Bros has been amazing! They’ve earned my business for life.

Dec 06, 2022

The most honest and trustworthy mechanic around. I've been many times and will take all my business there in the future. Can't recommend enough!!

Dec 06, 2022

They went out of their way to give me the best price for my needs. Their staff is courteous and service was done quickly.

Dec 06, 2022

Well managed shop, excellent quality work, fair prices, busy shop so make an appointment.