Norm's Automotive Clinic Inc

Jan 07, 2025

The main issue with my car remained unresolved even though they charged me $700. I had to take my car to other places, even though I paid that much money. It is sad I won't be returning to have my car serviced here. Their actions are characterized by corruption and dishonesty.

Jan 07, 2025

Do not come here if you’re a woman, they will overprice you since they think we don’t know the true price for services. I was quoted $4k for a catalytic converter.

Oct 06, 2024

They were very kind and attentive. I stopped by to see if they could replace my license plate which had stripped screws. They got it done in less than 15 minutes. Great customer service!! I would definitely recommend!

Sep 06, 2024

Honest and knowledgeable . Quality work .

Aug 06, 2024

I’ve been going to norm’s for 15 years. They are efficient, professional, reasonably priced and very courteous. When I was changing cars they even offered advice about which car would work best for me and need the least maintenance! I highly recommend them

Aug 06, 2024

Took my car in for emissions repairs and was given an estimate when I picked up the car and went to pay the bill was lower than the estimate

Jul 06, 2024

Nothing like having a honest mechanic on your side.

Jul 06, 2024

The best 👌

May 06, 2024

Great experience - got us back on the road within hours after our car's thermostat failed. Really good communication and fair price. Highly recommend

Apr 06, 2024

Communication was excellent and service was quick and easy.

Apr 06, 2024

Expertly handled a small emergency

Mar 07, 2024

I was having some issues with my car. Did some research, then took it to Norm's. They came up with the same answer I did. Luckily it included parts they had on hand and they were able to fix it right away. Spent a morning at the shop, got it fixed,bthe guys were nice, and the price was reasonable.

Feb 07, 2024

Excellent service

Feb 07, 2024

Great service and nice people! Happy I found them.

Feb 07, 2024

Norms is a fantastic car shop. I tried a closer place (with 4.8 star reviews) once, and 100% regretted it. I've had my car at Norms for routine maintenance and surprise issues several times since 2016, and they have been quick to fix issues and IMO are very honest about the problems. These guys are awesome, and I think very honestly, and the cost is reasonable. I grew up around my Uncles mechanic shop and this place reminds me of it so much too.

Feb 07, 2024

Came for an electrical issue on a Prius, good communication, fixed the problem for a fair price, recommend

Feb 07, 2024

Got Referred From a Good Friend Of Mine, OMG Finally a Place That Isn't Trying To Upsell. Called For a Quote, Had To Sit Down For a Minute. Thought I Was Dreaming. So Happy I Went. Joe Was a Sweetheart, He Was The One Working On My Car. Great Place!! Highly Recommended!!!

Feb 07, 2024

Honest folks.

Feb 07, 2024

I have used this place several times. They are always kind and helpful. They are actual good mechanics, always do what they say they will do, and charge a fair fee for their work.

Feb 07, 2024

In our neighborhood, Norms do good and honest work.

Feb 07, 2024

It was fine for a mechanic in the city. They don't try to upsell you or spin a tale. But they also ask kind of dumb questions like "do you want full synthetic or blend"? Just put whatever the manufacturer recommends. I am not going drag racing with my Rav4.

Feb 07, 2024

Joe at Norms auto clinic did a great job on my Nissan Murano that needed a new alternator and also replaced a cable wiring that cause the alternator get damaged.highly recommend this place for any auto repair.

Feb 07, 2024

My family has been going here for years, and this, without a doubt, is the best mechanic in chicago. They will 100% work with you on your issues, and don't leave you high and dry if you're in a pinch. I will only go to this mechanic for the rest of my life!

Feb 07, 2024

Norm's always does an incredible job with my Lexus, and in amazing time too!

Feb 07, 2024

Phenomenal location I can’t put it any clearer, 100% your car is in great hands!!!!! My Fiat and other cars are all taken care of SOUNDLY Thank you so much Norms!

Feb 07, 2024

The mechanics did a poor job of checking the car for safety prior to a long road trip. Paid $1300 over 2 visits & still was left walking days later. We came in for the battery to get checked out & they did nothing to check the connections, clean the terminals, etc. Left it exactly the same. Told us we should consider a new battery before a trip in a month. Additionally they charged us an outrageous price for 2 axles - double what it shouldve cost for these parts. A few days later the car wont even run - needs a battery right this moment - left me stranded & in a stressful situation. I called to ask a few questions & the guy was rude, interrupted me repeatedly & refused to answer my questions or be helpful in any way. I think the management changed because they used to do good work. Now I feel ripped off & have had the car in the shop way too often because the problems arent getting addressed right the first time!

Feb 07, 2024

Tuve una mala experiencia, gaste mucho dinero en vano y no solucionaron mi problema, una lástima ya que el dato del taller venía impreso en un volante que dan cuando se debe pasar una prueba de vehículos motorizados en Illinois

Feb 07, 2023

I needed a small adjustment to a previous repair. Norm's squeezed me in pretty fast, made the adjustment and I was on my way. Thanks Norm!!

Feb 07, 2023

Professional people nice place to fix your car and good hospitality احسن شباب بلزات صاحب المحل جوسيف احسن معلم ميكانيكي في شيكاغو

Feb 07, 2023

Was recommended by neighbors. Seems like a reasonable price but I didn't shop around. Had a CV joint replaced. Only a couple of weeks have passed since the repair, so I will update this review of any problems occur. Edit: have been there a few times now and all repairs were good, and the prices were reasonable!