North Florida Automotive
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Review highlights
"… warranty. They called the dealership and had them call me to make a repair appointment. . They went out of their way to help me to get the help I needed. They are …"
"A+++ customer service...a quality that many places lack these days."
"Awesome work and service"
Overview
Reviews
Nov 21, 2024
My mom has brought several vehicles here,had no issues with the service they received..... However my mom was recently bought a Honda from a Shister.... She drove not even 6 miles before it cut off ...so of course she takes it to her trusted automotive shop....they determined it was the engine....so mom isn't sure if she want to pay the money to fix it or junk it And take another chance of getting scammed again..... So she decides to pay to get the engine so they can fix it ... Today she picks the car up I drive it 20 minutes away on my way back shuts off... Wait 10-15 minutes try to crank it pranks up so I immediately take the car to the shop so it stays up there another month to say it drives it doesn't was wrong with it she gets it back because the same thing so apparently she had a 90-day warranty for the engine .... So the car has been back up there twice and is now sitting outside in the parking lot still not fixed and I don't understand if she brought up to y'all and said find I was wrong with it and you say the engine and then it still having an issue how should that be her issue to be able to have to pay y'all again or whatever she shouldn't have to pay anything and the warranty should be separate from the general warranty because .the car is not fixed.... whole reason she brought it looked at it and returned it the angel she brought a brand new engine that I'll put it in it's still cutting off so how was the issue fixed
Jul 05, 2024
Excellent service I received. Jenny was awesome very polite. I will recommend to others.
Jun 05, 2024
Overall excellent!! All you want from an auto repair shop! Knowledge, honesty/transparency, awesome customer service and good prices. I take both of my vehicles to this shop and they service them from oil changes to complex repairs.
Mar 05, 2024
Thanks for fixing my son's car, it was very difficult to find an honest automobile repair shop.
Dec 05, 2023
Awesome people awesome prices and cute dig to boot!
Dec 05, 2023
Excellent service, reasonable price, timely
Dec 05, 2023
Great folks helpful and excellent service.
Dec 05, 2023
Great place with great people who are really helpful and honest.
Dec 05, 2023
Great service I use them all the time and they always take care of my truck and my company trucks..
Dec 05, 2023
Great staff. I feel very comfortable using them for my car repairs.
Dec 05, 2023
Jenny and Steve are truly amazing people! They never try to take advantage of customers and tell you anything is wrong with your car that isn't. They truly treat their customers with such kindness! I never take my vehicle anywhere else after taking to them and always recommend them to anyone who says they need work done on their car. Truly a blessing!
Dec 05, 2022
GREAT place !! very honest and humble people wouldn't take my vehicle anywhere else was recommended by many people before I started bringing my vehicles here
Dec 05, 2022
They were recommended by Todd's Transmission for repairs. I contacted them about transmission problems and said I had only 52,000 on it. They suggested I take it to the dealership for drivetrain warranty. They called the dealership and had them call me to make a repair appointment. . They went out of their way to help me to get the help I needed. They are great folks and I will be using them in the future. Have already told my family about these folks. Rare today to see folks with a strong work ethic and willing to help you.
Dec 05, 2022
They were very knowledgeable I recommend this place to anyone
Dec 05, 2021
Awesome work and service
Dec 05, 2021
Did not go there
Dec 05, 2021
Oh my this place and these people are wonderful
Dec 05, 2021
Steve and Jenny are the bomb
Dec 05, 2021
Years of excellent, top notch, flexible, affordable, cost effective service. ALWAYS HONEST, NO FAKE BONE IN THEIR BODIES!
Dec 05, 2021
Honest people and amazing pricing! Steve and Jenny made me feel like a family member! Didn’t upsell me!!told me exactly what needed to be done and I was convinced it needed more than just compressor! They could have sold me so much more but we’re honest enough to tell me I didn’t need anything else! Now my son takes his truck here and I even referred my mother in law there!!
Dec 05, 2020
Conversation on the phone was okay. Pray ALL is well when I go
Dec 05, 2020
Honesty, trust, and kindness!
Dec 05, 2020
I dropped off the wife's SUV 4 AC repair. They are always Pleasant and easy to deal with good people
Dec 05, 2020
I've been a long-time customer they're very good to me
Dec 05, 2020
Really genuinely good people. I'd recommend them to anyone.
Dec 05, 2020
The most fair and honest mechanics I've ever dealt with . I'm amazed by Steve's generosity. He went above and beyond to help me in a desperate situation with my truck . Treated my very fairly . Thank you Steve and Jenny for saving my butt.
Dec 05, 2020
This is the best mechanic shop I have been to,they are like family and they do quality work with reasonable prices not to mention the donuts while you wait🤩🤩
Dec 05, 2020
Took my car to them and they beat the dealers price by half and that includes another issue.Very friendly we will go there if needed.