North Side Auto Service Repair
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Review highlights
"Been dealing with North Side Auto for more then 8 years, Great service. They get the job done. Highly recommend them✊👊🤛💪"
"I didn't have to wait long and he gave me a reasonable price."
"Customer service is off and the staff don't know how to talk to people."
Overview
Categories
Auto repair shop
Directions
462 North St
Rochester, NY, 14605
Phone number
Call: +1 585-262-3111Website
N/A
Hours
Sunday
Closed
Monday
10:00 AM - 5:30 PM
Tuesday
10:00 AM - 5:30 PM
Wednesday
10:00 AM - 5:30 PM
Thursday
10:00 AM - 5:30 PM
Friday
10:00 AM - 5:30 PM
Saturday
10:00 AM - 2:30 PM
Reviews (24)
Sep 06, 2024
Awesome guys. Do great work. Did a nice welding job on my muffler!!
Sep 06, 2024
Northside auto really saved my life today. I had a disagreement with them in the past and in my emotion left a not so savory review. As they say time heals all. So here I am today and I'm in the worst bind ever I thought to myself let me give this one more shot. Today's service was most exceptional and I highly recommend this for anyone needing a quick fix. I'd come back again. And I'm grateful they were able to work with me again despite the past. I'm humbled.
Aug 06, 2024
They give good service I needed a tire and they arranged for me to leave with something and come back in a day or two for the right size and only charged me for one price for both
Jun 06, 2024
Went to these guys to change my brake disc pads and they almost cost me my life. The idiots fit my car back up without putting the bolt back in one of my calipers. Had to go pay a more reputable shop to repair their mess after almost having an accident and my caliper was falling off the disc pad and rotor. Smh. I wouldn't recommend these guys to anyone and they can't get my hard earned money again.
May 06, 2024
Would do zero stars if possible. Charge me 260 for rotation and balancing. They did the job but Walmart charges 15 a wheel. Pricing is not honest or competitive. Definitely shop around
Mar 06, 2024
I stopped by to get a tire plugged but was told I needed to replace the tire. I purchased a temporary used tire for $40 and left for work. By the end of the day the tire was flat. It was determined that I was sold a faulty tire. When I returned to North Side the problem was corrected by another technician but I wouldn’t purchase another tire here in the future. I don’t like the way I was treated while there initially. I was accused of being aggressive because I wouldn’t allow the tech to touch my phone to provide his cash app information. Instead, I asked if he could tell me and I would enter it in my phone myself (germaphobe). The way he looked at me you would think I slapped him! I don’t know if he washes his hands….No Thank You Sir! When I explained that I am simply being careful due to Covid, he yelled, “Africans Don’t Get Covid!” How ignorant can one be?! It was all too much!! Just go to You Need A Tire around the corner from them and save yourself some trouble.
Feb 06, 2023
I called to find out if they balanced and mounted a tire and rim. The guy answered had me on speakerphone and sounded very far away (rude) and was hard to understand. They ultimately couldn't do the work I requested and abruptly hung up on me. I read the reviews, especially the negative ones and I wanted to give this place the benefit of the doubt but they kinda confirmed it with this call. I also stopped by their shop on Friday when their shop was open and was approached by a guy who came from inside a garage stall, closing it up and getting ready to leave (during the stated open business hours). He told me they were closed and would open in about 20 minutes. So you can tell me to come back while you're supposed to be open but you can't take a few minutes to answer some questions.. not getting my business!
Feb 06, 2023
I got my car done by the guy that all ways has the blunt in his mouth and he did a great job fixing my alignment and general maintenance on the car , we’ll done will be a continuous customer!
Feb 06, 2023
I wish I could give them no stare rating. I went here for an oil pressure sensor change. Fist of all they charged me way too much. They are with way too much attitude and rude, especially the owner. Worst place I have ever been for a car service. Would not recommend.
Feb 06, 2023
Works hard on ya car an makes sure u satisfied when u leave the lot.
Feb 06, 2023
Yes they do exhaust work. I've had mines done, a friend's as well as have seen others getting theirs done
Feb 06, 2022
Always welcome and respectable
Feb 06, 2022
Awesome but...
Feb 06, 2022
Been dealing with North Side Auto for more then 8 years, Great service. They get the job done. Highly recommend them✊👊🤛💪
Feb 06, 2022
Good honest people.
Feb 06, 2022
Great work just horrible customer service if too busy ..but I'll be back ...
Feb 06, 2022
Great workers who take care of your car
Feb 06, 2022
Horrible service. Spent $1,300 between parts & labor just to have them not do the work right. If you care about your car this ain’t the place to go
Feb 06, 2022
I do not recommend this place at all. Everyone is rude and unqualified. I dropped my car off 3 times to get the air conditioning installed and each time was a failure. Each time they lied and said they had a solution. Each time they TRIED to charge me. Definitely the worst mechanic I’ve ever been to. It’s almost like they break stuff on purpose so you can come back and spend more money. Also, the employees are usually under the influence so yeah just don’t waste your time.
Feb 06, 2022
The man installed my cv axle and damaged the seal then pretended it was where transmission meets engine to try and up sale me don't use them
Feb 06, 2022
They only take cash, and don't wanna give receipts, I was overcharged, never again
Feb 06, 2022
They ripped me off won't ever go there again
Feb 06, 2022
Tires & alignment no wait
Feb 06, 2022
Very polite, courtesy and professional They not only did alignment on my car they found a problem that happened over the weekend after having new tyrods put on. They gave excellent service