Northridge Auto Care

Nov 28, 2024

Been here twice with good service but my last visit I told the bald guy my car was making weird sounds and I could also feel rotations when driving. I also pointed out that it only occurs when you FIRST start driving so by the time I made it to them it had disappeared. We took it for a test drive and he couldn’t hear or feel anything but like I stated in the beginning the issue has to build up for when you FIRST DRIVE it so of course he didn’t notice anything so he sent me on my way. It’s definitely still been doing it. Today I went there again and decided I’d sit in my car for about an hour before going in so he had no choice but to hear/feel it. I went inside and tried to explain my process/plan to them but the blue eyed grey at the desk kept cutting me off and telling me that “what I’m trying to do” would need for me to call ahead so I can leave my car there all day. I kept trying to explain that last time I didn’t call before when me and the bald test drove it and that I don’t or expect it to be serviced at 2p on a Friday but that I just need someone to drive it again AFTER I’ve let it sit (on my own, they can carry on with there tasks as of I’m not even there) so they can at least let me know I’m not crazy and tell me what it is/could be and I can take somewhere else with that diagnosis/information; since he said they are booked until after thanksgiving. Again he kept saying for “what I’m trying to do” would require me to call before and leave there. If he would’ve just had some manners, be quiet, & let me explain he would’ve understood I wasn't asking for a full service just a test drive to confirm. He was rude and insensitive. I have to drive 6hrs back and forth this holiday and I pray I’ll be safe. That’s all I needed, a peace of mind to make sure what I was hearing and feeling was accurate and I wasn’t crazy and safe to drive. The bald has a daughter so it’s shocking he’d treat a young woman trying to get home safely this way. What if someone treated his child like that. ..

Nov 05, 2024

I learned about Northridge Auto Care from several of my co-workers that had been taking their cars there for years. I've been taking my car and my wife's car there for about 4-5 years now and the guys are great. They're upfront and honest and I don't ever plan to take our cars anywhere else. I've recommended them to multiple people and they've been happy as well.

Nov 05, 2024

I very pleased with their service included (Labor and Parts). I highly recommend this location. Friendly people and honest on price and service that I could afford for my car.

Nov 05, 2024

Just left there with a alternator installed in my car, price was right and job was completed in a timely manner, was greeted respectfully from morning and afternoon , appreciate the good job.

Oct 05, 2024

I was stranded in the middle of the intersection where this auto care shop is with my adult pregnant daughter and younger son. When my daughter went to ask for assistance they declined. This was horrible

Sep 05, 2024

Great shop that’s quick and honest. They won’t try to upsell you on things you don’t need.

Sep 05, 2024

Have taken my car here for a couple years now. They are an honest and decent bunch of guys. Never felt like they tried to get me to spend more than what is needed for my car. Will continue to go here as long as I am able to.

Sep 05, 2024

These guys are great, I completely trust them.

Jul 05, 2024

Just stopped in this morning for an oil change. Was a little hesitant after reading some reviews about them being “racist.” I got here at 8:18 with 2 cars ahead of me. The guy that helped me was really nice; I didn’t get “racist” vibes and …that might be the quickest oil change I’ve ever had; considering there were two cars ahead of me and I walked out at 8:41. Pretty shocking but not as shocking as them remembering to reset my Oil Life gauge; which the dealer rarely remembers. Price was a little more than taking it to Chevy but it was worth it considering I was in and out in about 30 minutes. I’d come back for sure.

Jul 05, 2024

Racist place. I'm not even the type to care about racism and all that Xtra stuff. But after visiting this location for the 2nd time (they Never Have time to service my vehicle) I'm pretty sure there's a dislike towards people like me. They Never greet me. I always come inside and Stand waiting to be acknowledged because they see me come in. When they finally do say something, There's no welcoming energy at all. I'd advise anyone with a darker complexion to go elsewhere. It's been over 6 months since my 1st visit. So I gave it another chance today. Nope! Same bad energy!

Jul 05, 2024

THE BEST!! They are so honest and quick and very kind people. I will permanently be using them even once I move and pretty good and your pockets but worth everything. Please never change. Thank you guys soooooo much!

Jun 05, 2024

If I could give a no star review I would. Arter I bought a tire with a whole in it from a guy for 20 bucks, I take it to Northridge Auto Care where The low down dirty guy told me a young black man that my tire was not pluggable nor was it patchable. I then walked 35 minutes down the road to dollar general bought a tire plug kit. Walked 35 minutes back to my ride and plugged the tire myself. His attitude was rude and he said the hole was on the side but it wasn't. That's what lead me to do it myself. Thanks for your rudeness it saved me a few bucks

May 05, 2024

A+! They did my walk-in oil change within 10 minutes. Thank you!

May 05, 2024

Racist & rude.

Apr 05, 2024

Best mechanics in the area. I have trusted them for years. They do quality work at a fair price and in a timely manner.

Apr 05, 2024

Took car in, a/c not working. Dude tells me it needs an a/c freon flush and refill, $200. "Good to go, it will work now!" No, that worked for all of 5 minutes. Came back next day, now it's a bad switch, and another $400. Wouldn't offer me back anything off the $200 I already threw at it. "It worked when you drove it away yesterday." Mechanics don't get to just throw your money at the problem and hope it works out. Not how to run a business, lost a repeat customer and now you get a bad review.

Feb 05, 2024

I love the guys here. They’re honest and trustworthy. They do fast and efficient work (especially if you’re getting an oil change). I definitely recommend them. They are the only ppl who I’ve let continually service my cars.

Feb 05, 2024

Love the service and the price. They are honest and helpful!

Feb 05, 2024

We've been using these guys for all our vehicles. They're honest and do great work. We moved 45 minutes away but still won't use anyone else!

Jan 05, 2024

Absolutely the nicest and most honest auto care center I have ever utilized. Customer respect is a priority.

Jan 05, 2024

Best brothers

Jan 05, 2024

Best service for auto care. Respectful ad professional. Reasonable pricing for all repairs.

Dec 05, 2023

I love this place. They are quick and reasonably priced. On my last visit, they suggested a better tire option than I requested at a cheaper price. This is my go to place for basic repairs, tires, and oil changes. Also, my wife is Indian and gets her car fixed here, no racism noted. The shop is very busy, so to get the quickest service, make sure you call ahead so that they can put you on the schedule.

Dec 05, 2023

Jason who calls himself the owner is very racist .. I just went there @ 9:00 am to get air in my tires I saw just two cars there and first impression is always a good impression he didn’t even greet me at all he just ask with agitation in his voice what do I need .. when I told him I needed air in my tires he said he can do it after lunch around 12:00. Really uncalled for. So me and my black skin will be going elsewhere

Dec 05, 2023

Love this place! I’ve been using Northridge Auto Care for years and always get great service at reasonable prices and don’t feel they do more than they need to. The owners are very nice. This afternoon, I brought my car in for an issue right before they were closing and thought I was going to have to leave it overnight. They said it was an easy fix and took care of it right away. Highly recommend!

Dec 05, 2023

THIS PLACE IS AMAZING. I have been to so many places where I felt I was getting ripped off, or waiting 5 hours to get an oil change. These guys fixed numerous issues, at a great price, in a matter of 30 minutes in and out and all with a smile. This is my new go to auto shop! Also, i’m a person of color and did not experience anything other than great customer service. Not sure why they have negative reviews calling them “racist” lol grow up

Dec 05, 2023

The service is excellent! I've been using their services for more than 10 years. They are always upfront and honest.

Dec 05, 2023

They were efficient, quick to fix & reasonable. Many people I know highly recommend them & I can see why.

Dec 05, 2023

Amazing team here. They are my go to for everything with my car. 10/10, can’t recommend highly enough 🙌🏻

Dec 05, 2023

Great service.

Dec 05, 2023

I spent a pretty large chunk of my day trying to get my oil changed in advance of an upcoming road trip. The fifth place I tried was Northridge Auto Care. I arrived flustered, and a little exasperated, after driving around trying to find a place that wasn't "out" of my "unique filter mechanism." However, the gentleman who greeted me at Northridge was completely unfazed, and promptly assisted me. I was in and out in 10 minutes. I should have just started here, and will do so in the future. Auto repair places where I, as a woman, can come in and not be talked down to are rare. Lucky for me this place is right down the street.

Dec 05, 2023

I’ve brought my car here twice now and they are so knowledgeable! They are quick and very reasonably priced, definitely not trying to screw anyone over. Incredible local business to support with great care for your car.

Dec 05, 2023

Not impressed. Rude. Wouldn’t take 2 mins to check my tire pressure.

Dec 05, 2023

The mechanics at Northridge auto are the best. They are an incredibly ethical group, and I never feel as though they are trying to upcharge me or that they might be inventing “repairs” my car doesn’t need. Back in 2020, my then-14-year-old Camry needed a repair that would cost over 1.2k. Instead of earning money on the job, they recommended that I consider looking into a new car (which at the time, cars were selling for really great prices). I didn’t regret getting the new car—and the following year car prices shot up due to lack of supply. They are the sort of guys that would lose money on a pricey repair so that their customers have the best outcome. I plan on always going to Northridge auto for my car needs!

Dec 05, 2023

These guys are amazing ! All Of them quick to get you in and out . Best customer service ever .Been using them for 18 years . And Ps I drive almost 1 hour to come to these guys . Highly recommend ❤️