Northwest Auto Care

Sep 06, 2024

Very honest, friendly and reliable. Does great work.

Aug 06, 2024

Got us in for a new brake line on the same day, finished in about an hour. Reasonably priced, transparent, and friendly!

Mar 06, 2024

I took my car to Northwest Auto Care for the first time. They fixed it up and it has never ran better. I found my new mechanic!! Thanks so much guys !

Mar 06, 2024

They are extremely ethical and have gone above and beyond when providing service. They're a reminder of the good in this world.

Feb 06, 2024

Great service

Jan 06, 2024

The service at NWAC is absolutely outstanding. They make time for you, are very receptive to your concerns, will take the time to talk to you about your options, offer different diagnoses to a problem and solutions. The mechanics really care about the work they do. For example, when I said I did not have a ride home they prioritized my car's maintenance and fixed my problem super fast! Will be going to this shop the rest of my days. Highly appreciate their excellent service and care.

Dec 06, 2023

Always friendly, honest, knowledgeable, and most important, does great work in a timely manner.

Dec 06, 2023

Chris is a great mechanic! Extremely personable, timely and very honest. He will never tell you something is wrong with your car when it isn't and he knows what he's talking about!

Dec 06, 2023

Had a weird issue regarding some completely stripped bolts. After calling about 3 shops in the area that didn’t want to do the work, this place did! 15 minutes and the smallest fee I’ve ever paid a mechanic, my issue was solved. Great service!

Dec 06, 2023

This is an honest and trustworthy auto mechanic shop. The people that work here actually care about their neighbors. I feel like God led me to this place. May he lead you here too. I really don't know what I would have done if I hadn't found this place.

Dec 06, 2023

Took my big passenger van to Chris at Northwest, after having another mechanic 'fix' a problem. I had several issues, vacuum leak, fan control knob, sliding door adjustment, and check engine light on... They are busy, and so I scheduled a day to drop it off. Chris was upfront and honest about diagnosing another mechanics failure, and I trusted him. They knocked everything out in 2 or 3 days, after calling to let me know what was going on and where the bill was at. I really appreciated his help and whoever worked on my van. Everything seems fixed, done well, and working. The bill wasn't crazy, and that counts a lot these days. I think the parts cost almost as much as the labor, but that's expected in 2023. Other mechanics just want to throw parts at a problem and hope it gets fixed, he actually took time to test and diagnose, which seems to be rare these days. I'll be taking my other cars here, and working with Chris for a long time if he keeps this up!

Dec 06, 2023

Chris was amazing to work with. My mom’s van had a caliper failure and he took it in and had it done in a day. His prices were very affordable.

Dec 06, 2023

Our car has been acting up like crazy lately, and the last straw was getting stranded by a Bakers because of a bad starter!! Chris was amazing. He responded to us after 5:00 on a Thursday (above and beyond), AND helped us coordinate a very efficient tow to his shop! We had our car back in working order by Monday morning with a bill that didn't break the bank. Would highly recommend Northwest Auto Care if you and your car need kindness and efficiency!

Dec 06, 2023

Quick and efficient service.

Dec 06, 2023

Very happy with the service. Acceptable and reasonal price. Will fix my car here only for now.

Dec 06, 2022

A wonderful, first rate experience! My check engine light was on. Took my vehicle to a competitor (national franchise) who quoted me an exorbitant rate for spark plug replacement and fuel system cleaning and tried to sell me things that they said needed to be replaced that I KNEW were fine. Checked the internet to get a good idea of what the service SHOULD cost. Called up Northwest Auto Care and explained the problem to Chris and gave him the diagnostic code the other guys provided. He took it upon himself to look into the possible problems that would trigger the code. He took his time to explain what could cause the error code and what the remedies could be. He got me in quickly and went to work. Did the plugs, wires and fuel system at a literal fraction of the cost the other guys quoted and confirmed that the other work was not needed at all. Probably the most pleasant experience I have ever had with a mechanic! I highly recommend Chris and his team at Northwest Auto Care. As a side note, I learned Chris took this place over in 2019. I see some reviews that are 3 or more years old. I think it would be a safe bet to assume the current team was not involved in those transactions.

Dec 06, 2022

Excellent

Dec 06, 2022

If you like mechanics who give your straight talk and no BS come to Northwest auto car. Chris the business owner is fantastic and he will always deliver with great work.

Dec 06, 2022

Always good service and always good job!

Dec 06, 2022

Chris is the most upfront and honest mechanic I've ever been to. 6/5 stars. He will tell you exactly what's wrong and exactly what he's going to do. He and his entire staff are extremely accommodating. Look no further for the best mechanic you'll ever find.

Dec 06, 2022

Chris was BUSY when I brought my car in, but he made time for it that day. He and his crew did an excellent job that made my car drive like new, dealt with me honestly, worked with me to spare expenses, and still gave a discount on parts.

Dec 06, 2022

Great service. Very knowledgeable and affordable.

Dec 06, 2022

I cannot tell you how many times Chris has saved me money at Nortwest Auto by being ethical and honorable in his repair pricing. Just yesterday, he. MacGyvered a fix on a part for an old vehicle that would have cost hundreds of dollars more to order in the original equipment part. I highly recommend Northwest auto!

Dec 06, 2022

I would like to thank Michael and his team for a GREAT SERVICE!

Dec 06, 2022

The person they docked doesn't it even work at o rileys i believe

Dec 06, 2022

They did everything they promised. A great experience. Highly recommended.

Dec 06, 2022

We're new to Omaha and chose them due to good reviews and location. My daughter called and asked if they could diagnose an issue with her wiper fluid not coming our and tell us how much it would cost BEFORE repairing anything. They agreed and we dropped off the car only to be called hours later and told they diagnosed AND fixed the issue and she owed $50 (pretty rude charging a young woman for a repair she didn't approve) Fine, annoying but fine. Then when she went to get the car, they had installed new wiper blades without her consent or even telling her they were considering doing so and she now owed $100! The blades were a bit old but she should've been ASKED if she wanted them replaced and not just assume she wanted them done and that she had an extra $100!!! Not cool, man... at al! We will not be returning

Dec 06, 2022

so they are trying to doxx me saying i left a negative review under someone else comment and for the info of anyone who care to read this i do not work at that oreillys dont be petty and do anything just understand they are petty here and dont like negative reviews

Dec 06, 2021

Awesome service

Dec 06, 2021

Great experience go check Chris out great guy!!!!!!

Dec 06, 2021

I brought a vehicle in before purchasing it so it can be looked over and I would know any problem on the vehicle. It was looked over 100% and I got told what was wrong from the biggest problem to the smallest scratch, I ended up getting a good price quote and he let me know what needed fixed first and what can wait. I would definitely recommend bringing your vehicle in whether u are thinking about purchasing, your vehicle might have a problem, or even if you just need regular maintenance done.

Dec 06, 2021

The customer service was wonderful!!! I will bring all my vehicle's here!!!

Dec 06, 2021

Very professional services and reasonable pricing