Northwest Houston Auto Repair Heights and Collision Center

Nov 13, 2024

I have been here twice now and have had positive experiences both times. The staff I interacted with have been friendly and helpful. They had a pretty fast turn around on servicing my car and plugged a leak in my tire for free. I would recommend them and will likely continue using them for as long as I am in the area.

Nov 06, 2024

Jim is an amazing I had a great experience my car was fixed quick with short term time I recommend to all my fellows to come check

Oct 30, 2024

I was extremely pleased with the incredible customer service, promptness & cost of my car battery and installation on my Benz! I also got a 3 year warranty which was a huge plus! I highly recommend coming here before going to your dealership. ⭐️⭐️⭐️⭐️⭐️

Oct 27, 2024

Jim was very helpful and remedied my issue quickly. I had two LED tail lights stolen from truck and he had them replaced same day. Please with the service.

Oct 27, 2024

My go-to car shop in town. Jim and his team are honest, helpful, and make sure things are done right for a reasonable price. Happy to give them my business.

Oct 27, 2024

Get a second opinion before you allow them to fix your vehicle. The work is great. My car run great. However make sure that you need what they say. Don't just take their word for it.

Sep 27, 2024

EXCELLENT customer service!

Sep 27, 2024

I took my vehicle into Northwest on Saturday with an urgent need to get service turned around. Jim was very responsive to my needs, gave me fair pricing and exceeded my expectations, as far as timing and quality of service. I had a great overall experience.

Sep 27, 2024

No sense of customer service. What so ever. They are rude and condescending. Couldn't just give me a simple price.

Aug 27, 2024

I've used them twice now this past month, and they are amazing. I can rely on them to drop off my vehicle and get the job done. They replaced all my brakes,rotors, and front calipers. Then redid my struts in the vehicle as well. They have amazing communication and amazing patience for how busy I am. I'm so grateful that I ran into a nearby buisness with such great reliability

Aug 27, 2024

Overall they are reasonable in comparison to other shops.

Jul 27, 2024

I just had my vehicle serviced, Mr. Jim and his team always provide outstanding customer service. I am super stoked, hands up to NorthWest Houston Auto, best in town. You guys always take great care of me, Thank you for all that you do.

Jul 27, 2024

Very professional Automotive Repair Shop,hands on owner and top of the line mechanics.

Jun 27, 2024

Good job!! Thanks

Jun 27, 2024

Jim has help me with my Ford F150, I love my truck. I wish I could send you all an image. The engine is strong and the paint and body work is excellent. Thank you Jim!!! You’re the best!! I will be back!!!

Jun 27, 2024

Jim the owner is a professional businessman that is upfront with integrity. I have been satisfied with every service rendered by them. I will continue to drive out of my way to bring my cars over here.

Jun 27, 2024

Northwest Houston Auto Collison is such a God sent. Jim and his workers are professional and do excellent work. Thanks for all the good work you do. Keep it up. Again Thanks!

Jun 27, 2024

They don’t provide wheel alignment paper, you have to let them know before them touching your car (they said it’s a waste of paper for them printing them out)

May 27, 2024

Excellent Service & Warranty Guaranteed! Owner-Jim is friendly, well qualified, & onsite Monday thru Saturday! Office is Comfortable & AC-Cooled😀

May 27, 2024

Great service!

May 27, 2024

Jim and his guys always do a great job. This was my third time coming in for glass replacement in the past 4 years. The job was done well and timely. I will continue to bring my vehicle in for any repairs or replacement needed in the future. Highly recommend.

Mar 27, 2024

I came here previously to get my windshield repaired. Today, I randomly dropped my card between my door (in the window opening) and rushed here. They were closing and rushed to get in! They got my door open and my card on record time! I recommend!

Feb 27, 2024

AGAIN I DONT RECOMMEND GETTING YOU CAR FIXED HERE ... EVER. The guy at the front dest was charging me a part for 3,000$ Saying I needed a new moter. For a part later found out was needed that was less then 100 dollars "the arm." Who ever the guy was working the front desk should be sued. He was really trying to rip me off. DONT TRUST THIS MAN GO WITH SOMEONE YOU KNOW IF ANYTHING.

Feb 27, 2024

Great service. I come here for all my car needs and I've never been disappointed. Jim and his staff are very professional and relay information clearly, even when it is over the phone.

Feb 27, 2024

I had my state inspection and got my window fixed quickly. They were very nice and professional ! Thank You

Feb 27, 2024

I have been coming here for a couple of years now. I have had work done on my Mercedes, my wife's Mercedes, my F150, my son's Toyota and my daughters Nissan. I have had everything from an oil change, a new radiator, a new transmission and suspention work.They always do great work and if i have had any issues they were quick to correct it. They are honest, prompt and communicate well while they have your vehicle. They may not be the "cheapest" shop around but, you get what you pay for. I have recommended them to multiple people and everyone has been happy with the services the provided.

Feb 27, 2024

Jim runs a very professional and honest shop. He won't try to up-charge you for extra work you don't need. I get my car inspected here yearly, and have had quite a bit of repair work done - always for a fair price.

Feb 27, 2024

La fitnes

Feb 27, 2024

Pulled and got a quick rock chip repair ! First guy quoted me for a whole replacement and I didn’t need that . Jim took care of me !

Feb 27, 2024

This experience with Jem was pretty excellent I love how he took care of me and I definitely will be coming back. He fixed my brakes probably and he saved me 2200$ on a whole new brake caliper and which was very much needed I will definitely be coming back to this shop

Feb 27, 2024

Went there for a state inspection on a car I've owned for 8 years. The widows are tinted and haven't failed an instruction in 8 years. Supposedly my tint was 3% over the "limit" so they failed me on that. Went to another shop very close by and passed with no problems.

Jan 27, 2024

Very great mechanic shop loved the way the staff worked with me to get my car fixed. I highly recommend this shop

Jan 27, 2024

Very very Good soo nice

Nov 27, 2023

This place is great. Great location, great service, honest people. They do a free tire rotation with the oil change and other random specials on occasion. Been coming here for years and they've always taken care of me