Northwest Imports 1

Feb 07, 2024

Quick and fast service for my inspection! In and out within 10 minutes! Thank you!!!

Jan 07, 2024

0 stars scam they hust wanna take yall money

Dec 07, 2023

Good

Dec 07, 2023

Had my inspection done, great price and service. Owner does not try to upsell you, very honest. Highly recommended.

Dec 07, 2022

Lee is always so helpful and has always done a great job with my vehicles

Dec 07, 2021

Very good

Dec 07, 2020

After my hour wait at Jiffy Lube for an inspection, I drove to this shop, after a referral, and was seen in seconds. I wasn't the only customer there, and I was still able to be in and out in a "Jiffy". Shoutout to Aubrey Harper for the referral.

Dec 07, 2020

Lee and his wife offer good service.

Dec 07, 2020

Took my car to have the rotors replaced and the brakes done they did a great job great price and friendly service I recommend.my husband also brings his truck here allways a good job.

Dec 07, 2019

Be careful. The mechanics are desperate. Always get a second opinion if told you need Something service other than what you ask for. This is how Lee scams you. The service is ok, but Lee will tamper with Something else other than the problem so you can go back for more service and spend more money. Always, always have someone else to check the work they do. Because sometimes half of the job gets done. Customer service is very very poor. Mrs Lee has an attitude. She lies to you, she talks about you and laugh behind you back. She always supports her husband Lee and all the mechanics no matter the wrong they do. I have gone to this shop for many many years. They are desperate due to the lost of customers over the years. They are not good people! They are horrible RIPPOFFS!

Dec 07, 2019

Called yesterday to make an appointment for an oil change. Went in this morning only to find out that they had no oil filter for my car. That was one of the reasons I called, to avoid this. A 30 minute job turned into one hour. Next time I'll bring my own filter. First time I had a problem with this place.

Dec 07, 2019

Lee and his wife, or whoever she is, have horrible customer service, especially to women, and even worse quality of service. I paid $390 for a new alternator, just for my car to continue doing the same thing on the same day I picked it up. He told me that he did his job and it was running so it was fixed. Now, six months later, the car is completely broken down again and Lee refuses to honor the warranty on my alternator so that I can fix it myself. “If anybody else touch that car, the warranty is void.” So he would have me understand that no one can fix my car but him, short of paying for yet another new part. After he hung up in my face yet again, I would rather start all over again elsewhere if he continues to refuse to honor my warranty on my alternator without physically having my whole car to work on. DO NOT WASTE YOUR TIME. HE IS HORRIBLE and I will be glad when I’m out of this mess with him. I thought I could give him another chance, maybe he had a bad day, but no. Even over the phone, not exactly sure who he’s speaking to, he’s disrespectful and no help. #OutOfBusiness

Dec 07, 2019

Mr. Le, he aight. His wife, she's nice for the most part (unless she's on the phone yelling at the kids). He usually takes care of me and my car(s) because my dad has been going to him for years. He knows what he is talking about when it comes to warranties and parts. If he doesn't have it, he'll order it for you. They haven't treated me badly ever, its just that sometimes the work that has been done on multiple vehicles I have had doesn't hold up well, but the cars hes worked on were older vehicles. He does state inspections too* He's not the type of person that will cheat you or take advantage of you, if he can't fix it, he'll let you know.

Dec 07, 2019

There isn't worst customer service than this place. The guy, that looks like the owner doesn't even look at you. If you want a good laugh and don't care about the service then come here. Otherwise look somewhere else.

Dec 07, 2019

employees are very nice and helpful.

Dec 07, 2018

I been with them for over 10 years

Dec 07, 2018

They fixed my Mercedes and charged waaaaaaaayyy less than the dealership. For that, 25 stars.

Dec 07, 2018

They took care of me My transmission went out on my Ford F-150 year 2000 Long story short the car transmission lasted me about 11/2 year I bought it from a company an old man was driving it.. I got hustled by this dude.. it it’s all good I was in need of a car and he was on sight.. the truck seemed in perfect condition and it wasn’t giving me no trouble at all.. it was good to me. Bought it for 4,500.. took the truck this shop which I live down the road.. seen the man of the business quickly attended me check my truck and found a lot of trouble they were minor which was a good thing.. I just told him to take care of it all and charge my bill he did good job.. I’m happy with my truck and it was fast service he called me when everything was ready.. didn’t really expect that over all things are good .. now I’ll take my car and truck often to this man and his shop

Dec 07, 2017

Reliable prices. No BS they'll tell you wants wrong, what can wait and what needs to be fixed asap. Long time customer.

Dec 07, 2017

These 1 stars are BS -- EXCELLENT service, prices. Great hardworking people. Ignore these clownish reviewers

Dec 07, 2016

Customer service is great. Prices are reasonable and they will finish the vehicle in a timely manner. 👍🏾