NTB-National Tire & Battery
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Review highlights
"ā¦ on Sunday. I told her I would get my brakes fixed so Monday so easy. I booked an online appointment came in. They took care of me right away. Great customer service. ā¦"
"Juan the service manager addressed all my service needs that my car was in for."
"Super friendly staff, nice place to wait."
Overview
Categories
Tire shop, Auto air conditioning service, Auto repair shop
Directions
5320 Southwest Blvd
Fort Worth, TX, 76109
Phone number
Call: (817) 678-8767Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 8:30 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
NTB of Fort Worth, TX is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or an Interstate Battery, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!
Reviews
Nov 21, 2024
They had one mechanic on duty. And the service manager didn't seem to care about a time frame for customer care, just wanted to watch TV on his phone.
Nov 20, 2024
Fantastic mechanics, very friendly. Devon was the mechanic that did my tires. They were willing to work with my lowered car and aftermarket tire size needs, and it was done in a timely manner. The service advisor Natalie was also very nice and professional. Even helped me with a Military discount. Will be returning the next time I need tires.
Nov 20, 2024
Fast service and thorough help during a busy workday. I came in with a punctured tire from my commute to work. The mechanic was able to easily see the puncture; but also found uneven tire wear and the struts needed to be replaced. I had a lot of questions since I went in thinking replacing the tires would fix the only problem. But the mechanic clearly explained the bigger issue, and it's degrading impacts on new tires. Their explanation helped me come to a decision for my car. Now the car drives smoother with new tires and struts, thanks to the ntb team. If you are in a tire emergency and are able to make it to this ntb shop, the team will take care of you even during a busy workday.
Nov 20, 2024
Went in cause discount claim I needed a tire and discount didnāt have it. NTB did have the tire and once they got ready to put the tire on. Devin informed me me that I didnāt need the new tires and save me 700 dollars. Him and Sherilyn are awesome
Nov 13, 2024
Great service! Highly recommend this location. The staff is super knowledgeable and helpful.
Nov 13, 2024
I just want to start off with if I went based off of first impressions, my review would have been lower. Rodney was rude, talked to me like I was dumb and was playing on his phone not paying attention to me when I walked in the other day. I did happen to come back the other day and Natalie and Chase where much more helpful and polite. Natalie was very welcoming and Chase was informative without being pushy about the things wrong with my car. I did not purchase today but the plan we made and the information they gave me will have me coming back to get all the work done.
Nov 13, 2024
Quick turnaround. Nice front desk person. Appreciate it!
Nov 13, 2024
they were amazing! extremely helpful and kind!
Nov 06, 2024
Best service out there!
Nov 06, 2024
If I could give you 10 stars I would! It was around 7 pm when my husband got a bolt stuck in his tire while driving. I called this store because it was OPEN and it was close by and Natalie was amazing and professional, answered the phone right away and welcomed him to come by now and they would fix it.. and they did! She and the staff gave him quick and excellent service. We will come back here every time and recommend this place to everyone! Thank you Natalie!
Nov 06, 2024
Natalie was so helpful and reassuring during the process of replacing my battery. She provided quick and easy service for me, along with her bright personality to ease my stress. Thank you so much!
Nov 06, 2024
Shout out to Natali! Thank you for helping my son! There are not many places that do not take advantage of young adults when selling them! You not only showed my son only what he needed (college student on a budget) you took the time to show him what needed to be done! You will get my and my families business from now on!!! THANK YOU!
Nov 06, 2024
The service was fast and friendly. I will be back.
Nov 06, 2024
The service was great!
Nov 06, 2024
Where to start.. showed up for my appt on time, asked for oil change and to look at tire light sensor. An hour and 45 minutes later had to call for an update (was waiting next door) and was told they were almost done. 2 hours and 15 minutes later I finally check out - and all they did was change the oil. Never looked at or fixed the tire sensor. When asked what they found, they couldnāt even tell me if they looked at it. When the front t desk went to the back to find a tech, said nobody was back there to askā¦.. WHAT??? So 1 of the 2 very things went in for they never looked at nor could they give me an explanation. Oh and by the way, what used to cost $60 for an oil change and tire rotation was now $108. I get weāre dealing with Inflation, but wowā¦ So 2.25 hours for an oil change and tire rotation, no communicative updates and total disregard for 1 of the things i went in forā¦. Since going to Mavis this place has turned into an extreme, unprofessional clown show.
Oct 30, 2024
Exceptional service! I unfortunately got a flat tire a few minutes before they closed on Sunday but I walked in hoping they could help me out, and they did! They stayed 15 min past closing just to help me patch up and fill my tires. Incredibly kind staff that did a great job. 10/10 would come back again!
Oct 27, 2024
Brandon and Juan are always helpful and always give me reasonable prices for the work that needs to be done! Theyāre also very prompt :)
Oct 27, 2024
Went into NTB to get my car checked for a unusual symbol that showed up telling there was something wrong, I was greeted and I felt welcome as usual. Let me just say Rodney was great in explaining what was happening, he made sure to help as best as possible since the problem was something that needed a specialist in that area, and recommend and guided me with who I can see and what to look out for to make sure I got the appropriate work done on my car thank you Rodney for you kindness keep doing what your doing it is appreciated.
Oct 27, 2024
Great experience. Fast and easy service
Oct 27, 2024
I bought a new tire and just a couple days later I got a āLow Tire Pressureā indicator light on. I drove it in to get it removed and they said it had to be replaced because of the area (near the wall) it was in. It was full price since the warranty did not cover this type of damage. The strangest part about this was while waiting in the lobby a couple who just got their new tire replaced from this same place due to a slash were back for the same thing happened again to the newly purchased tire. Something fishy maybe going on with this place.
Oct 27, 2024
I recently visited this tire shop, and I can't say enough good things about the experience! From the moment I walked in, everyone was incredibly nice, polite, and genuinely helpful. The staff took the time to explain everything clearly and educate me about the best options for my car, which made me feel confident in my decisions. They went above and beyond to ensure I was completely satisfied. It's rare to find such a dedicated team, and I highly recommend them to anyone needing tire services. I'll definitely be returning in the future!
Oct 27, 2024
Rodney and his team were great, they helped me when I had no idea what to do, they fixed my problem quick and did exactly what my tire needed!
Oct 27, 2024
This place is so great. Their staff is so friendly and helpful, they keep track of your warranty coverage for you, and their prices are good. When they did my sparkplugs, it was a fraction of what I was quoted other places, and they fixed my flat under warranty for free and in minutes. Love these guys!
Sep 27, 2024
Always wonderful to do business with.
Sep 27, 2024
Dealt with my battery issue in a timely and friendly manner. Highly recommend!
Sep 27, 2024
Fast and friendly service !
Sep 27, 2024
Fixed my alignment issues!
Sep 27, 2024
Great people and great service
Sep 27, 2024
Prompt and efficient. Answered all my questions. Will definitely return.
Sep 27, 2024
Super friendly and knowledgeable staff, no unnecessary up-selling, fast service and well maintained show room and waiting area. A refreeshing change from a lot of other service companies!
Sep 27, 2024
These guys are so amazing I would definitely recommend them for any services Rodney is very helpful with information Brandon is nice and so resourceful the body shop guys are very hands on and get the job done fast š š I went to get my GMC ARCADIA checked and loved the service.
Sep 27, 2024
Went to get my car inspection done. I came in about 10 min before they closed. They were extremely kind and helped me out. Only took about 15 min. Great service!