NTB-National Tire & Battery
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Review highlights
"Centrally located, good crew, reasonable lobby to sit and wait at. Or go to any of the restaurants around. It's a national tire chain... What else do you want me say …"
"I would give them 10 stars for service and quality of the staff."
"Very bad experience have been discriminated and unprofessional customer service!"
Overview
Categories
Tire shop, Auto air conditioning service, Auto repair shop
Directions
2123 Louisiana St
Houston, TX, 77002
Phone number
Call: (281) 209-5643Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 8:30 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
NTB of Houston, TX is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or an Interstate Battery, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!
Reviews
Nov 26, 2024
Dre was so charismatic and helpful! Thank you Dre!
Nov 25, 2024
Amazing customer service. Got fixed right up
Nov 25, 2024
My tire light was on & my son said the tread was very worn on one of the tires. Odd. Just one. He thought it safest to put on the donut. When the tire was removed, we discovered that i was actually in danger of a blow out very soon. See the pictures. The damage was hidden on the inside. I don't go many places, but when i do it's far. I can only imagine the worst. It was near closing time for NTB. Like 15 mins til. I asked if i could come in anyway. Alex said yes. I was in need of tires & I am SO GLAD I went to this NTB. Alex attended my situation with courtesy & respect. Kai & Chai were such a team & did a fantastic job. They had to stay over. I know they were tired. (No pun intended) They even did an upsale that I needed. Wipers. I forgot about that, but needed them. I am very pleased with the customer service, quick quality service, & the pride they have in their job. Thank you Alex, Kai, & Chai. Tires are sometimes neglected & forgotten. Change that attitude. Safe tires may save your life. I recommend Alex at THIS NTB, but I'm sure any NTB near you will be as thorough & caring. 😀 Stay safe.
Nov 25, 2024
What started as a good experience ended up being an unpleasant one. I waited about 45mins to get my front flat tire replaced but when I drove off I realized the tire that was “replaced” was still flat and dangerous low. I’m upset that they cashed me out and didn’t even go out to check if their work was done and just let me drive off. I came back and the attendant Dre was very avoidant after I arrived. Then one of the techs was knocking on the door and yelling at me through the glass to go in to the mechanics bay I’m assuming wanting me to go check out a tire but I found that extremely unprofessional and uncomfortable. They didn’t even check or fill the air in any of my other tires. And the tire that was “replaced” has a lower psi than all of my other tires of 33psi when recommended is 42psi. SMH. They act cool and friendly at first but no real professional here. Will not be coming back here.
Nov 23, 2024
Aremis was very respectful and friendly, giving me immediate service and handled my car with care. I very much appreciated the energy of the garage, everyone was in a great mood, very friendly, and service was speedy! Will definitely be back!
Nov 23, 2024
Have been here multiple times, always amazing services, 10/10 will always chose this location. Cleanest bathroom I have ever seen! Quickest services, always in and out!
Nov 22, 2024
Dr. Dre treats his clients so well! Will definitely be back!
Nov 22, 2024
Worst NTB I been to, I love NTB never had any issues. I made my reservation online so there would be no confusion on any service I need. 200$ later and 2 hours later with an appointment. I was charged for a service I never even requested or was asked about! Avoid this location at all cost, dont say I did not warn you!
Nov 21, 2024
Dr. Dre and Big T took care of me !
Nov 21, 2024
Major thanks to Dr. Dre for his service!
Nov 21, 2024
Quick and friendly tire replacement! Thanks!
Nov 20, 2024
Amazing service, friendly staff and quick to fix my battery.
Nov 20, 2024
Super fast service! I will definitely come back when needed!
Nov 20, 2024
Terrence (the manager) was super helpful - provided for a great customer experience and a job well done.
Nov 20, 2024
The manager Terrence is very professional, I live 7 minutes from discount tire, but talking to him on the phone made me drive 25 minutes away in 5 o clock traffic, was not disappointed at all, give this shop a try you won’t be disappointed, his counter part Dre. Jordan and Pippen. The customer service here is great, I’ve never use NTB before this day, and now I’m a customer for life
Nov 20, 2024
The staff here is great! I always trust them to work on my vehicle.
Nov 20, 2024
They are very friendly and profession about They job They make u feel welcome i recomend anybody to go there
Nov 20, 2024
Big T and Dr J was great service today and got my tire done fast!
Nov 20, 2024
Dr Dre and Big T took care of me!
Nov 20, 2024
Dr Dre is the nicest most professional man I’ve deal with!
Nov 20, 2024
Dr. Dre and Big T hooked me up! Amazing customer service, efficient, and great pricing (I promise they didn’t make me write this, I just had a great experience)
Nov 20, 2024
Dr. Dre took great care of me and got the repairs done quick! Real great environment and even better folk!
Nov 20, 2024
Excellent service. Very helpful and timely.
Nov 20, 2024
My guys big T and dr Dre got me right with my tire and got me good fast
Nov 20, 2024
Shoutout to Big T & Dr. Dre for taking care of me and my car! Good service and speedy response
Nov 20, 2024
Tengo que decir que me sorprendió la amabilldad de Las personas de este citio. Llegamos con una goma baja de aire y teníamos un vuelo en poco tiempo y hablamos con ellos e hicieron el trabajo en menos de 30 minutos. Fueron increíbles y pudimos tomar el vuelo de regreso a nuestro destino.
Nov 20, 2024
Terrence was so helpful. Very informative and efficient service!
Nov 20, 2024
The guys did an awesome job with my car! I was just coming in for some routine servicing and they were able to assist me in identifying upcoming concerns and how to avoid and prepare for them. Dr Dre did an amazing job taking care of me and making sure that everything was in order.
Nov 20, 2024
Very professional and personable will be back to see Aremis Terrance and Gustavo
Nov 20, 2024
You won’t find better customer service than Big T and Dr. Dre’s! Go see them and they’ll do what they can to get you in and out as quickly as possible and for a fair price.
Nov 13, 2024
Awesome job to whomever worked Sunday morning. All the guys was very pleasant and helpful. Didn’t rushed and assured me I was good to go. Awesome customer service , clean lobby and they played awesome music.
Nov 13, 2024
Doctor Dre took care of me today
Nov 13, 2024
Dr Dre was a superstar
Nov 13, 2024
Dr Dre was great, worked with my timeline.
Nov 13, 2024
Dr. Dre! Great customer service, got me in & out with an alignment, also notified me about other things with my car. Would definitely recommend to come here. I’ll be back!
Nov 13, 2024
Dre was nice and took care of things quickly, easy oil change
Nov 13, 2024
Stopped in for an oil change today, Dr Dre took care of me quickly and I was on with my day best service!
Nov 13, 2024
Wonderful service! Great wait time and hospitality.
Nov 13, 2024
good service...