Oakland Collision Center

Dec 09, 2023

Good prices but lacking in detail and got my car back without the trunk opening button so it took another 2 weeks to get that fixed and they wanted to charge me initially for a button that they lost.

Nov 09, 2023

Another great job by Carlos and crew. I’ve been following Carlos all the way from the Berkeley days. You can always expect time after time the same professional , fast, & courteous . Thanks again guys ! Great job!

Nov 09, 2023

El sr Carlos y sus empleados son muy eficientes

Nov 09, 2023

Great service.

Nov 09, 2023

Thank you Carlos and your team my car look new was great job and professional . I recommend this place 💯% great job and customer service

Nov 09, 2023

Very unprofessional, didn't want to explain to me the process of getting my car fixed, so he hung up in my face.

Nov 09, 2022

Carlos and Patty are the most kind people ive ever met. They have such humility. They were going through a hard time and we were too with a totaled car. They are heaven sent and helped us out beyond belief.

Nov 09, 2022

Carlos did an amazing job fixing my car - he replaced the bumper and painted to match the color of our car perfectly, and let me say that the cost was fraction of other competitors in the area of Oakland. He was also very prompt with his work and definitely kept the promise of the timeline he said he'd need for the repair. I was more than happy to have him work on my car, and whenever I need repairs like surfaces of cars, I surely have a place to return in Oakland. Thank you Carlos for the wonderful work!

Nov 09, 2022

He did terrible work on my truck and charged me $3500 For amateur work

Nov 09, 2022

On time professional service will return if we require their services in the future

Nov 09, 2022

Very professional and helpful this was my first time going to them they are great i will recommend them to family and friends

Nov 09, 2021

Carlos is great to work with. My vehicle looks great, and I am completely happy with this transaction. Mike

Nov 09, 2021

Great people... Very reasonable and understandable with the economy being what it is. I will recommend them to everyone... The prices are great

Nov 09, 2021

I was in an accident the Friday after Thanksgiving. We live in So Cal, so finding them the next morning was great. I called the number, the owner (Carlos) answered while on vacation out of state. Although the shop was closed, his brother opened up for us, inspected the car and was EXTREMELY helpful. I was still shaken from the ordeal, and was given such professional, caring service. Sadly, our auto insurance wanted our car towed down to us, so we had to cancel our service with them on Monday evening. They had already prepared an estimate and were incredibly kind and understanding throughout. If our insurance didn’t advise us to have vehicle moved closer to home, I would have confidently and assuredly moved forward with them. After all, they showed nothing but excellence in dealing with our holiday crisis. The shop is clean, safe and secure. I would recommend them to anyone based on our interaction and the quick response and extra miles they went for us.

Nov 09, 2021

Oakland Collision Center made getting (self-paid) repairs for my car after a collision extremely seamless and pleasant. Carlos Ortiz was incredibly efficient and professional: I emailed him pictures and he sent over a descriptive, comprehensive quote. He was honest and incredibly helpful, and when I asked if I could pick the partial repairs I wanted to save money, he was understanding and did not pressure me to get all the repairs done (unlike a different collision center I went to). I wanted to buy the parts myself (to save money), and he was reasonable in being willing to work with that and gave me the part numbers I needed. He answered all my questions with honesty, helpfulness, and respect. He also offered the best prices for labor I could find and discounts for paying out of pocket. Upon getting the repairs I needed, the repairs and paint job looked perfect, and the quote was accurate and he did not try to charge me more than what was signed. Furthermore, when it turned out a window applicator needed to be replaced after the job was done, he offered to do it for free (I only had to get the part). Great customer experience, 10/10 would recommend!

Nov 09, 2021

They were professional and informed took my needs to fix my range rover back to it's looks that I love. They wash it vacuum the in side. Thank you Oakland Collision Center

Nov 09, 2021

they take good care of all your needs

Nov 09, 2021

Chévere

Nov 09, 2021

Good Job and great work will be back .

Nov 09, 2021

Great service and price! Oakland Collision Center was the third shop I visited. They quoted a much better price than the other two and followed up on it. The owner coordinated the work (ordering parts and painting in advance) so that I was only without the car for about five hours. He included a little work the other shops had excluded. He also helped a friend with a lot of advice about her car situation although there was absolutely nothing in it for him. I highly recommend Carlos and Oakland Auto Body.

Nov 09, 2020

Could not recommend the shop more highly. After a fender bender that pushed in the front of the car, damaged the headlight, and jammed the door shut, I went to four places and Carlos’s estimate was the first honest one. He gave me the potential range of costs for each part of the repair, and outlined how he’d try and find savings on each. He never tried to upsell me. Very reasonable price, excellent service, great guy. Thanks sir! 🙏🏽

Nov 09, 2020

Great customer service very welcoming and went to go out his way to make sure everything's satisfactory

Nov 09, 2020

Great prices and service Carlos the owner did a great job I highly recommend this place

Nov 09, 2020

Professional and not greedy.

Nov 09, 2020

Very good. Made suggestions I had not thought. would definitely recommend or use them again.