Oakland Panel Craft

Oct 09, 2024

I recently brought my car here, and the experience was excellent. The staff was professional, the prices were fair, and they fixed my car quickly. Even with small issues, they were very attentive and careful. Highly recommend!

Jun 09, 2024

PanelCraft has had my car since Dec22 2023 I dropped my car off in good faith as this shop had a very good reputation and the work I've seen from their shop looked great! Well I guess I'm not cool enough to get legit work done. As of today May 16th Panel Craft refused to return any of my calls. They have had my car for 6 months and it's still not completed. The only time I've spoken with Brenden and Brianna they called me very passive aggressively blaming me for being rude to their father Dave, putting words in my mouth and straight up yelling at me because of some confusion with a lip ( that was never supposed to go on the car) I was yelled at by Brianna saying "I NEVER WANTED TO WORK ON THIS CAR TO BEGIN WITH" Brenden - "This car got slipped in through our Berkeley shop" ..... YEA BY YOUR Dad!! Their Dad Dave took the car in! If they never wanted to work on my car then they should have never sat on it for months, skuffed and prepped it for painting AND took checks from my insurance company. The car was dumped into the lap of my mechanic for final assembly. Nobody gave me a heads up the car had been moved. So when my insurance rep called two weeks ago Jordan started making up stories about me peeing money out of pocket. Then I show up to find my car 1/2 way across town at a totally different shop!! Panel Craft needs to get their act and business together. Sure your friend who owns a family run body shop will always give me great work. But the way they treat normal customer with legit insurance jobs is a direct reflection of their business!! Refusing to take calls, blocking people numbers , taking checks for work that was not completed to the best of your ability and blaming the customer for your own mistakes when you can even open the instructions on how to install the bumper from Volkswagen we supplied or opening the correct box that that had the factory lip in it before calling and blaming the customer ?? This is par for the corse with Panel Craft!! I was told two weeks ago to be patient and STFUp Nobody from the shop has called me to address my car!! The paint work and what this shop was actually paid to do!!

Jan 10, 2024

Oakland Panel Craft are very honest, highly skilled, excellent customer service. Ten stars for Brianna and Brendan!

Nov 10, 2023

After a stressful auto accident I needed a shop in my area that was capable of major repairs and also skillful at communication. From my first contact through the decision of total loss, Briana and also the team at the legacy shop, Panel Craft Berkeley, were expert communicators and careful advocates for my situation. Kuddos for the work you are doing !

Nov 10, 2023

Excellent communication with the owners. Very quick turnaround both times I have gone to Oakland Panel Craft. Reasonable prices and quality work. Highly recommended if you need body work done in Oakland/ Berkeley/ Emeryville.

Nov 10, 2023

I’ve had two repairs done at panel craft done and from that job I’ve sent 3 more of my friends there and from those friends they have sent at least one of their friends enquirering I have absolutely nothing to complain about.I was very pleased.👏🏽☺️standing ovation every time. Than

Nov 10, 2023

The owners are really friendly and knowledgeable. Great customer service and they produce quality work. I was very satisfied and impressed with the outcome. Highly recommend!

Nov 10, 2023

They R wonderful.

Nov 10, 2023

Hopefully you won't need them, but if you do need it, Oakland Panel Craft is the place to go! Brianna, Brendan, and team are the absolute best. I needed some body work done and ended up bringing my car to them given the positive reviews I saw. The quote they gave my was significantly lower than the first quote I got and they were great to work with throughout the process -- Brianna kept me updated along the way. The work was done in less than a week and my car came back sparkling new. I highly recommend Oakland Panel Craft!

Nov 10, 2022

Brianna went above and beyond dealing with our insurance company and getting our car fixed. We really appreciate it

Nov 10, 2022

Family owned business that takes pride and joy providing the best work and a seamless customer experience! Brianna and Brendon are a pleasure to work with.

Nov 10, 2021

Scamartist charged me for a new "emblem" then put my old emblem back on improperly with the tape showing, new emblems have sticky backside no tape needed

Nov 10, 2020

Brenden and Brianna do an excellent job of both body work and handling the claims process. Both areas require a wide array of technical skills, and they both understand the process and maintain a professional demeanor. Furthermore, they comprehend how challenging the process of collision repair can be from the not-at-fault car owner perspective. I could write for pages about why they are excellent. To summarize: great attitude, candid, professional, and they do great body work. My car has been hit several times while parked and each time they did the repair work, including matching a metallic factory paint. When it was done the repair was complete, and the fit and finish excellent, as well. These are good people running a good business, and I recommend them without reservation.

Nov 10, 2020

Over priced , don't waste your time there's much cheaper places on san pablo ave, they left dust from repairs on my new parts

Nov 10, 2020

Produces really great work

Nov 10, 2019

Friendly and professional staff. They have been in business a long time and do really good work.