O'Brien's Automotive

Nov 20, 2024

I really was worried that I was going to get coned into paying for more than I take needed to have my car repaired. Total opposite. From the owner to the receptionist and the mechanics, they're were very helpful, courteous and honest. I felt assured that they would fix what needed to be fixed and in a timely manner. I would highly recommend to my friend and family!

Sep 27, 2024

GREAT PLACE FOR INSPECTION! Truly done in less than 15 minutes from roll-in to roll-out! No extra fees, just $7.25 total. I had pulled into the inspection place across the street, which was supposed to be open, but wasn't, and one of the guys saw me and walked over and invited me to come over. I'm so glad he did!

Sep 27, 2024

Loved that they did the factory recommended 100,000 mile service for way better than the dealer. They were honest and did excellent work.

Jul 27, 2024

These guys do my inspections and get me in and out in about 10min

Jun 27, 2024

They took great care of me and my car!!! I highly recommend O'Briens!!

Apr 27, 2024

My car experiences at O’Brien’s have been top-notch. I am impressed by the professionalism, knowledge, and thoroughness of the entire staff. The 1st time I took my car for an alignment, they fixed the issue and even went above and beyond by checking my battery which was testing bad/low. The 2nd time I took my car, they noticed another issue with my car which I wasn’t aware of. Overall, every time I bring my car, the mechanics and Julie have gone above and beyond and explained in detail what my car needs, so I wouldn’t have had any car issues in the future. If you see O’Brien’s always busy is for a reason. I can tell the owner and the entire staff genuinely care about their customers and aim to do a thorough and professional job, so our cars continue to run smoothly and so we have peace of mind and most importantly to save money. Thank you so much everyone for taking care of my car needs. I’m a customer for Life now.

Apr 27, 2024

Very professional love there work and won't take my tundra anywhere else thanks to the mechanics and staff

Mar 27, 2024

I love this place! Julie and Ryan were so kind, professional, and helpful! Fair prices, trustworthy service, and great communication with issues that arose with my car. I’m very happy and will continue bringing my car here!

Mar 27, 2024

Julie is awesome. When I called her with my issue, she asked me to bring my vehicle and had it fixed within 1 hour. Then I was off to my trip with my family.

Mar 27, 2024

More than a few months back I was able to bring my car in after failed attempts at my previous mechanic being able to repair and for this same reason I’m making this review. I decided to come here at O’briens after seeing a comercial. I’ll keep it brief . I had 2 problems 1 AC wasn’t cooling 2 my car jumped a few times when I would accelerate. I was told here at O’Briens I needed a complete AC change out I BELIVE about $2800. The second problem they said was my transmission and that I would need a transmission rebuilt being the car had over 100k miles on it already the recommended that so car can run smooth and like new. Well the price tag for a rebuilt transmission was around $6,500 if can rember correctly. It was too much for me to afford at the time so I went for a second opinion after I spoke to a friend. He recommended me someone . My car is now running great after repairing a Schrader valve which cost $15 dollars and repairing a coil ($89) that went bad had a misfire no transmission trouble whatsoever. Labor $150. Please get second opinions . I just want to bring awareness we all work very hard for our money and just want honesty. -Please No need for a response- *2016 Buick lacrosse* Quote was under my wife’s name.

Feb 27, 2024

Great service and very trustworthy, they can get the job done.

Feb 27, 2024

Trying to find out do they check Volkswagen beetles

Dec 27, 2023

Great customer service, took the time to explain what was happening with my vehicle, gave me options and didn’t pressure me into adding extra work on my vehicle. If you’re looking for an honest place to bring your car, this is the place to go.

Nov 27, 2023

Did a great job on multiple occasions. Staff is super nice and they finished my car even earlier than expected for a reasonable price! Will be coming back here everytime I need something done.

Nov 27, 2023

Good work at a fair price

Nov 27, 2023

I called them several times to get a estimate on my catalytic converter for 2018 Hyundai accent and nobody could ever give me a price or even called me back that tells me I should just go somewhere else because they never returned a phone call

Nov 27, 2023

If I could score a 0 stars I would. We took my son's car here for an engine oil leak repair. We wound up having to take it back 4 times, & they still didn't fix it correctly. We've called the owner with no response. We gave them plenty of time to do repairs correctly, and paid way too much out of pocket for the car to still be completely unusable. The final time we picked it up it not only still leaked oil, but it now has other engine problems. Avoid this place for major repairs at all costs. Nanette, the owner, replied to this review denying we even took it back more than twice. She's obviously not aware of what happens in her own shop.

Nov 27, 2023

Julie did a great job at getting my brakes replaced in a timely manner. Adolph scheduled us when it was convenient. Great job, and staff is professional and knowledgeable. We'll return for auto service in the future for sure.

Nov 27, 2023

Possibly the worst shop in San Antonio. I took my car in for a simple oil leak. I had to take it back 4 times, because every time they said it was fixed by the next day the car was leaking oil faster than before. The final time I picked it up not only was it still leaking oil, but the transmission is acting up now. This is a very low miles car by the way. Way less than 100,000 miles. The mechanics here are bordering on completely incompetent. I have reported them to the BBB as well as Carshield.

Nov 27, 2023

These guys are the best in SA. Good value better service!

Nov 27, 2023

Very honest mechanics, excellent customer service, friendly staff. Highly recommended!!!

Nov 27, 2023

I went to have an alternator put in ,however was informed there was nothing wrong with it ,they performed a diagnostic and re calibrated my radar system there wasn't anything wrong besides the radar I was extremely pleased with the work and customers service I highly recommend this shop!

Nov 27, 2023

They were very helpful and thorough. They worked above and beyond to get my job done.

Nov 27, 2023

Very honest & reliable company! I dropped my 2017 ford fusion off due to it continuously dying for the past 7 months! Ryan ( i believe that is his name) took good care, provided excellent customer service, as well as remaining very patient! Did not take long for them to fix my car!! 1000000/10 recommend!!! Thank you all so much.

Nov 27, 2022

Called to get a quote and the owner was so nice and helpful

Nov 27, 2022

Great job fixing my car. Love the fact that they are willing to help and are also nice. This was my first time coming here and I was told it was a great place. Thank you for making my life easier lol. I would recommend this place.

Nov 27, 2022

I recommend this automotive repair shop because they've fixed my truck beyond my satisfaction. I am totally pleased with their work and their friendly customer attitude. Thank you everyone at O'Brien's. Good job.

Nov 27, 2022

It too 3 days to even check my car out and since our car broke down on the freeway and it was suggested by AAA we waited to find out that we would have to rent a car to get to Florida.

Nov 27, 2022

Nice friendly service

Nov 27, 2022

Totally awesome work n yes they we all very friendly n knowledgeablealso very detailed about the work that it needed and was done would use ythem again , they definitely earned a new customer .. big thumbs up

Nov 27, 2022

Wonderful service