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Octane Garage LLC

5

4

3

2

1

4.5
(66 reviews)
Review highlights

"I have done both of my Audi’s with Octane Garage and they have always been very helpful. Their service is quick and efficient. Will definitely keep coming back. :)"

"The service manager is as good as you'll find as a guy and mechanic"

"They diagnosed the issues quickly and had parts ordered very fast too."


Overview

Categories

Auto repair shop, Auto spring shop, Auto tune up service


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Description

At Octane Garage, we want to be the best of the best. We strive to be the company that is raising the bar for customer service in Gillette, Wyoming. With the latest technology, ASE Master Certified Techs, and top of the line facility, we are equipped to present you with an intuitive way of communicating our language — cars — to you. We are Import Certified and offer services such as engine repairs, scheduled maintenance, tire services, and more. Not only is Octane Garage a regionally recognized NAPA Gold Certified, NAPA AutoCare Center as of 2019, but our staff has been selected to set a new standard of automotive repair, maintenance, and genuine customer service. Stop by and see us, Get the Fix, and be a part of what auto care should be.


Reviews

Dec 04, 2024

Not pleased at all charged me over double what an ac compressor for my truck cost. I know I called napa to double check then padded the hours. It's sad that I had a shop do an ac and more on my semi and it didn't cost me 2200 but here all these guys did was an ac and it was over 2200.


Oct 05, 2024

A HUGE thank you to Will from this shop! I was in town for an event and drove all the way from indiana. On the road trip, I started having car issues and someone at a tire shop recommended Octane Garage to me. When I got there, the lady at the front desk said they were pretty full but would still run the code for my check engine light. Will came out and hooked up the code reader but also had a look under the hood where he could hear an obvious vacuum leak somewhere. He found it within minutes and took it back and threw a new hose on and brought my keys back to me. It only took about 15 mins total. He was extremely nice and helpful and I appreciate him and this shop getting me back on the road for my long trip home! I could sing praises about this place all day long! Thank you again! (Picture is of the hose he replaced)


Aug 05, 2024

Really appreciate Will and the team at Octane. I brought in a European vehicle that was having issues starting. The team kept troubleshooting and researching until they found the solution.


Aug 05, 2024

Took advantage of thier free Veteran Day oil change and was very impressed with the service and they went over and above in thier recognition of Veterans..Thank you


May 05, 2024

Octane Garage was very easy to work with throughout the whole process of getting my vehicle repaired. Their staff is courteous and the mechanics look over every detail of your vehicle to make sure you are safe on the road.


Apr 05, 2024

Easy estimates, no surprises, timely service.


Mar 05, 2024

I just picked up my car and I have to say this is the absolute best auto repair shop in town. Not only did they not over charge me a $500 'search fee', they were beyond fair with their pricing! I was quoted $1000 more at the other auto shop than what I paid here at Octane with twice as much work completed. They are very professional, kind, and have an adorable shop dog. Please consider any auto repairs and your oil changes here, they are worth it!


Feb 05, 2024

To show their appreciation for veterans, Octane Garage changed my oil and filter at no charge. I very much appreciated the fine service I received as well as their respect for veterans. Scott Mader


Jan 05, 2024

I have done both of my Audi’s with Octane Garage and they have always been very helpful. Their service is quick and efficient. Will definitely keep coming back. :)


Jan 05, 2024

Will and crew did a great job hosting their annual Veterans Day. Thanks for the oil change.


Dec 05, 2023

After doing business here for several years I was informed that they are under new ownership and that they no longer work on vehicles that are over 20 yrs old what a shame


Dec 05, 2023

Awesome customer service, had my Traverse in to be fixed and they had it done within 24h of finding out what the problem was...awesome people to work with, I will be bringing them my business and or any issues I have with my vehicles.


Dec 05, 2023

Excellent service and customer service. This shop was much needed in our area. They dont shy away from my Landcruisers and button it up right. My go to!


Dec 05, 2023

Extremely overpriced, with underwhelming results.


Dec 05, 2023

I’m so impressed with this garage, super friendly, but even more important so incredibly honest.


Dec 05, 2023

The girl at the front desk said they dont work on vehicles over 20 years old. I was very disappointed as i was recomended to them by a friend.


Dec 05, 2023

The service manager is as good as you'll find as a guy and mechanic


Dec 05, 2023

They're always friendly & helpful. Very trustworthy!! Good people !!


Dec 05, 2023

Very pleased with the service received from this company! The real surprise was when they called me a week after we picked up my pickup to check and see if it was giving any further problems. Don't think I have ever had a business do that before. Highly recommend Octane Garage.


Dec 05, 2023

Was in urgent need of a mechanic when my car broke down in the middle of the road. They diagnosed the issues quickly and had parts ordered very fast too. I’m happy to be back on the road now and my engine is running much better than before I broke down even!


Dec 05, 2023

We are so thankful for Octane Garage LLC in Gillette WY cannot say enough great things about the service from this business as by passers from out of town with a transmission failure and they got in the shop immediately and on the road as soon as possible!! Thank you 100% satisfied with the service!


Dec 05, 2023

We heard they were the best in town and now I understand why! They took our car on short notice, and got straight to work! They even drove to Sheridan to get a part faster, could not be more satisfied with our experience! Thank you very much to Will and his team!


Dec 05, 2022

Best garage in town!


Dec 05, 2022

Broke down on my way to work in the middle of nowhere, and I called Octane. Not only did they help me get my truck back to them, they got my truck done the next day, even with a busy schedule! I can’t explain how impressed I am with the customer service and speedy service I got provided. I wouldn’t recommend anyone else!


Dec 05, 2022

Lady that answered the phone was sorta helpful I asked for a quote on my vehicle and she quoted the wrong thing after I repeated it to her three times not at all worth even considering going there


Dec 05, 2022

Nous étions sur la route pour l’Ouest et avions besoin de service de maintenance. On a eu de l’excellent. Merci!


Dec 05, 2021

Don't know what happened , everyone is new and the work isn't that good anymore.


Dec 05, 2021

Fast and helpful Update. I brought a car in there to repair the tail lights, they replaced the light switch and fuse and it worked for a week then the tail lights stopped working again. So I brought the car back and told them it's a wiring issue again, and they replaced about 6 inches of wiring in the back. The fix only lasted about a week before they went out again. Each time was roughly $400. At this point it was 800 in a $1000 car. Wasn't feasible to consider bringing it a 3rd time for another 400 dollars for them to not do a thorough diagnostic and just fix the first thing they find.


Dec 05, 2021

Great to work with! Delivered the vehicle on-time as promised and for less than the original estimate. I would definitely use them again.


Dec 05, 2021

Had car troubles coming into town told me I'd need a new radiator for 750 just to find out myself it needed more coolant not a new radiator


Dec 05, 2021

These guys are the BEST!! We have had the occasion to have them work on all of our vehicles and every time they get the job done! Fast, priced right and honest. We won’t ever go anywhere else for service to our trucks and cars. Don’t make the mistake of passing these guys up when you need them. We are customers for life!


Dec 05, 2021

Won’t ever go anywhere else!! One of our vehicles was having some issues and no matter what it took to fix it, they went way above and beyond to make sure it was working properly!! They stand by their word NO MATTER what and keep in contact with you! Don’t waste your time going anywhere else!!! Dave your awesome :)


Dec 05, 2020

Brought car in due to check engine light, very honest about code and told us it was just for an oil change. Helped us get the check engine light off on the car too.


Dec 05, 2020

CLEAN


Dec 05, 2020

Dave and the team at Octane Garage were great in diagnosing the problem and then getting the materials needed to get my truck back on the road. The customer service is outstanding, I highly recommend them.


Dec 05, 2020

Every time I visit, Octane Garage is clean, and tidy. Their employees are polite, listening, responsive, trained and certified NAPA auto care specialists. The work done is top notch. That is why I trust my vehicle service to Octane Garage. Give them a try....