Omaha Car Care
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Review highlights
"Awesome people - fast, professional, great waiting room!"
"Unbelievable service, great people, fantastic work."
"Poor service, poor communication, and the technicians are unprofessional."
Overview
Categories
Auto repair shop, Auto radiator repair service, Brake shop
Directions
5815 Center St
Omaha, NE, 68106
Phone number
Call: (402) 556-6708Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
Closed
Reviews
Nov 30, 2024
This place was great! They were fast, knowledgeable, kind, and affordable. Jeff at this location really made the experience great, and they absolutely won my business going forward.
Nov 30, 2024
Truly professional. You may not like what they have to tell you, but that doesn't mean they aren't honest and doing great work.
Nov 23, 2024
Jeff and team helped we with a tire repair prior to a long road trip. Service was very professional and performed quickly. Greatly appreciate their customer service!
Nov 16, 2024
My favorite place to go. Staff is so nice and I don’t feel like I get ripped off!
Nov 07, 2024
Do not go here. I had a bad experience this summer with them. I had an object ricocheted off the road and hit my fuel tank. Fuel tank started leaking gas. Took it to this location before all my gas leaked out. They weren’t able to repair the damage . But were able to get me a used fuel tank. After 1 1/2 weeks my car was shutting down and failing. Took it back. Telling them the issue. They found out that the fuel pump was failing. Asked me if I wanted to buy one with them. I said no. I Went somewhere else. They flushed out my tank of gas and took pictures of the tank. The tank was filthy. In short Omaha car care didn’t clean out the used tank that they got me. And the fuel I put into mixed with everything old from tank. Essentially ruining my fuel pump. So I had to buy a $2,000 fuel pump b/c of laziness. I will never go back to them. Also from time to time. My car sputters . Lastly even though i didn’t get a fuel pump. They still charged me $150 for the diagnostic of the fuel pump. Even though it was a fuel tank related issue. Absolutely disgusting. Do better Jeff and Joe!!
Sep 07, 2024
A great experience. They predicted my cars alignment would be completed in 45 minutes to an hour and they were done in 35 minutes. Friendly staff and fair pricing. My highest praise.
Sep 07, 2024
Awesome people - fast, professional, great waiting room!
Sep 07, 2024
They are awesome.. I used them several times. In most case, I got a same day appointment. Service is very reasonable and very fast! Highly recommend.
Aug 07, 2024
Extremely nice guys, and very reasonable.
Aug 07, 2024
So glad I took my truck here! I have 24 years customer service experience and was still impressed by Jeff and team. Answered all my questions/concerns, quoted and stuck to a fair price, fixed the issue completely. I will be taking both vehicles here from now on.
Aug 07, 2024
Talk to Tom. Great guy. I love these mechanics because they diagnose things right the first time and don’t throw parts at the problem. They fix the right thing every time I have been there
Jul 07, 2024
Courteous professional service. Not that common these days. Thanks Joel!
Jun 07, 2024
I do 90% of my own car work and trust this location with the remaining 10%. Transparent and fair pricing, prompt and clear communication, and unbeatable customer service.
May 07, 2024
Great place fast and friendly people, excellent service wouldn't take my truck anywhere else
May 07, 2024
I needed springs installed onto a pair of struts, they got me in quick
May 07, 2024
My family has been using them for years bc they are honest, and affordable. They don't charge exuberant prices, and aren't worried about getting every penny out of you with unnecessary repairs you dont need. Always polite and respectful. Good for new car owners who maybe don't know a lot, as they are very patient and respectful when explaining what a problem is.
Apr 07, 2024
Great place.! My car runs like a champ.! Thank you for all your help to all that were involved.!
Apr 07, 2024
OCC is awesome. I don't know much about cars in general, but they always treat me with respect, explain the situation on what's wrong with my car when I bring it in, and give me the options up front. I've been going to them for the past 5 years and they always get me up and running again.
Mar 07, 2024
Jeff took great care of my car and addressed all issues and concerns I had. He was honest about the work, price, and the outlook of certain parts. The drive after it was worked on was such a significant improvement from how it was when I brought it in. I will absolutely be returning for any additional maintenance that my car needs.
Feb 07, 2024
Friendly, helpful and a very busy business
Feb 07, 2024
Had a flat tire just at the Primo’s parking lot across the street from Omaha Car Care. Triple A told us it would be a 2 hour wait! We called Omaha Car Care and explained situation to Jeff. He immediately drove across Center St with an air compressor, filled tire and we drove over to Omaha Car Care. Jeff settled us(my sister , myself and our 85 year old mother) in the comfortable and very clean waiting room. Jeff fixed the tire, checked the fluids and sent us on our way. 10 out of 10 customer service will definitely return for any car care needs!
Feb 07, 2024
Jeff at omaha car care was the best. Its not often in this world you are met with such kindness. On a very cold day three ladies had a flat tire. Waits for service was hours long. Jeff helped us and was so attentive. We will be back for all our car service needs. Thank you Jeff!
Feb 07, 2024
Joel and his staff are the best! They bend over backwards to keep my old pickup reliable and safe at reasonable prices. If every business had such great service, life would be so much easier.
Jan 07, 2024
Damaged my vehicle when lifting it and never said a word about it.
Jan 07, 2024
I am newer to the Omaha area and stumbled upon this place to get my car diagnosed for a coolant leak. I am super pleased with the service I received today. Wonderful, trustworthy and easy going staff. Jeff deserves a raise for sure! Needless to say my appointment was at 10 am to just have my car diagnosed and not even a couple hours later my car is fixed and ready to go. Will definitely be back for all future repairs. Thank you!
Jan 07, 2024
I needed an oil change before a six hour drive to Missouri. I called my regular mechanic qbout two weeks before the trip, but they were booked out till the end of December. I had never been to Omaha Car Care but it's a few minutes from my house, so I called them. They were able to get me in a few days before our trip. The lobby is clean and pleasant, the service was great. I waited less than an hour, and paid under $50. Will definitely be going back!
Dec 07, 2023
Absolutely love Omaha Car Care! The BEST staff!!! Very reasonable prices. Great turnaround time. They just do exceptional work!
Dec 07, 2023
Awesome Place, Jeff is always taking care of me!
Dec 07, 2023
I'm gonna say I hated it because the parking is horrendously horrible do not go here and plan on there even being parking I had to park on the side of the building and constantly had to move my car because other people were trying to navigate the parking as well. Took a truck in to be fixed but after receiving a price took it elsewhere. Go somewhere that has decent parking because just dropping off a vehicle here took a good 15 20 minutes.
Dec 07, 2023
Didn't get my dash lights out like he said.
Dec 07, 2023
Fantastic service
Dec 07, 2023
Took my 2018 Chevy Trax in today 10/26/2023 for oil leak, shut engine off low oil pressure warning/light and knocking/clicking. Joel got me in quickly and even 30 minutes before appointment time. Found it was my engine oil pressure switch that was leaking got the part right away so I could be on my way. Him/staff helped me contact correct people to find out if my warranty was still in effect before starting. Ended up being cheaper with them since my warranty was expired. I will continue to go here. I was very impressed!! Great job guys!!
Dec 07, 2023
Trusted them and handed over $3,000 to fix my engine light issue. Not 5 miles out of the shop my engine light came back on. I take it back so they can fix the issue, but they insisted this was something different and was pure coincidence. Of the 4 engine lights I've had in my 50,000 miles of driving this car, two of them are coincidentally 5 miles apart? The closest I got to a resolution was the mechanic saying "seems fishy, I know." They're good at what they do, but that's apparently not fixing my car.