Omaha Car Care

Oct 07, 2024

Always go the extra mile to resolve any issue you may have, very friendly guys working at front desk

Oct 07, 2024

The best to take your vehicle for maintenance and repair work. The job is done right the first time. They tell you what your vehicle needs and the costs. They don't upsell. Thanks for the great service.

May 07, 2024

Had very serious air conditioner problems and they fixed it at a fair price and in a very timely manner. They were extremely professional and courteous and I really appreciated the free loaner car for a couple of days I will definitely be a repeat customer of theirs

May 07, 2024

Omaha Car Care is AWESOME!! I stopped in on a Friday afternoon, with no appointment scheduled, to get a new tail light. They got me in right away, gave me a new tail light, without even charging me. All within 20 minutes & they were so friendly! I didn't think this kind of Customer Service existed anymore. Fantastic place!! Fantastic People!! They are my new Go To for my car service needs!

Apr 07, 2024

Fabulous service and always very accommodating. We highly recommend! Loaner car was awesome and so appreciated.

Feb 07, 2024

Oh my! I have found my new place for my car. You got to take care of your vehicle and these people here are professional. They are nice and they will get your car done at a good price. I will be back!!!

Dec 07, 2023

A very friendly team and great job on explaining any needs for my car.

Dec 07, 2023

!st time very good try 2ed time had trouble like they didnt care about my business

Dec 07, 2023

Been here twice. No B.S. they fix it and they're fast. Get your car fixed here.

Dec 07, 2023

Great bunch of guys. Thanks for your great service and turn around on installing a new engine.

Dec 07, 2023

Have never had any issues with bringing my car here. Very helpful and explain issues. Thankful I found this place.

Dec 07, 2023

I am all about the customer experience anywhere I go. If it is bad- no bueno-won't be back, so- so, I will go back cause the place has what I want or need. However,if my experience is great, I am loyal and true😁. Omaha Car Care on 131st and Dodge is fantastic. Everyone there is beyond awesome. They know what they are doing(at least I feel like they know what they are doing)lol. I won't take more time to tell my whole nightmare automobile story, but I called to ask them how much would be the charge on my Fiat electrical problem. I was asked a few questions told him what car was doing etc. He told me to bring it in and he would take a look. I asked the charge for diagnosing and he told me -no charge. Well let me tell you,just that one little gesture made me a loyal customer. While my car was being looked at I was offered a courtesy car overnight. (Once again, I'm sold)🤣 I got my car repaired then got rid of said car and now I take my new one to them for maintenance. (No major issues with my Honda so far) Give this location a try. Prices seem to be good/comparable and fantastic service. Yay!

Dec 07, 2023

I just love it it's fun

Dec 07, 2023

I recently had my car in for sensor/computer issues. There was a unforeseen problem from fixing the sensor that resulted in my vehicle being inoperable. Ed was great to work with and helped get the part I needed in ASAP and get me back on the road. The staff provided fantastic service and communication. I will be moving all my future car service appointments to Omaha Car Care.

Dec 07, 2023

I was viewing family over the holidays amas started having trouble with one of my tires. The employees at Omaha tire care took care of me like family. I was able to drive back with a peace of mind knowing my car was taken care of by their great employees.

Dec 07, 2023

Mike was really helpful with all the information I needed, setting up an appointment ~and yes, a FREE rental car to use for the day. Jerry did excellent work on my car that had several major issues, and stayed in constant communication during the day to let me know what was going on with my car. He help me to prioritize what should be fixed now and what I can plan for in the near future. Thank you gentlemen for all your help, my car is much happier and that means so am I!

Dec 07, 2023

Pretty decent price, went in for an issue with driver's door wiring with a pretty simple fix, found out later they'd just sliced open the housing and left it like that and here I am a couple months later having another issue with the same door wiring, and the original issue has started reappearing. Very disappointed. Turns out the entire repair has now fallen apart, as instead of replacing a wire it was simply wrapped back to itself and it loosened just months later and is now completely disconnected.

Dec 07, 2023

Replacing and programming a control module isn't an extremely fun or easy thing to do, nor is it a quick or cheap procedure, but the folks here did an excellent job on my Ford Focus! The free loaner cars were a bonus when the dealer wanted to charge $35 per day for a rental. Keep up the good work!

Dec 07, 2023

The outside hatch button wasn’t functioning on my suv and it was repaired quickly at a fraction of what my dealership wanted to charge me.

Dec 07, 2023

Very helpful and reasonably priced.

Dec 07, 2023

Wonderful service, as they didn't try to sell me everything under the sun, rather told me what I needed and what really wasn't necessary. Having use of the complimentary loaner car was so helpful with my schedule. It's nice to have a place I can trust that isn't driven by commissions!

Dec 07, 2023

A mouse or squirrel chewed through a fuel injector wires. This was the second time. Each time Omaha Car Care was there to help me and even gave me a loaner so my busy schedule wasn't impacted. Service Advisor was Awesome he even added a fuel injector cleaner for me in my gas tank so I didn't have to worry about spilling it on my truck. The Technician as always did a perfect job he even remembered to put my seat back in place. I have had only wonderful experiences with Omaha Car Care. The fees are within reason, and your a name not just a number they continue to offer exceptional customer service

Dec 07, 2023

Great work done on my car. A lot of damage was done due to negligence on my part. They got me taken care of however. Highly recommended

Dec 07, 2023

Have had great experience with this guys over the years. Mike, Ed, and Jerry are always happy to help. Truley one of the best shops in omaha!

Dec 07, 2023

I travel for work and broke down about a block from the shop late in the day. The team was friendly and fantastic. I was able to get a loaner and the next morning faced a family medical emergency back at home. They were able to juggle things to get me car fixed and back on the road asap. I was very grateful and appreciated. To top it all off the next day they followed up to make sure I got home safely and followed up with genuine concern for my family’s medical emergency. Experience was above and beyond any expectations. I would highly recommend to anyone and wish this level of service was local to me. Thank you again!!

Dec 07, 2023

It doesn't really matter what part of the service industry you're dealing with, what you want is competency, a fair price and great service. Omaha Car Care on Dodge delivers that. They fit me in at fairly short notice, had my brakes fixed promptly and made me feel like my business mattered. And they spared me from any kind of up-selling, which always makes me question the sincerity of a vendor. I will definitely be going back for other services.

Dec 07, 2023

Jeff is amazing! Although they don’t do tires, I had a flat tire and they were the closest auto shop to me and I couldn’t get my tire off to put on the spare. They helped me replace the tire with my spare. They didn’t even charge me anything! Thank you for your personable service. I’d recommend anyone to come here.

Dec 07, 2023

See. Med a bit pricey to me for an oil change and new windshield wipers, but the guy was courteous enough.

Dec 07, 2023

Way better prices than the dealerships

Dec 07, 2022

Got what was on the list for what was quoted

Dec 07, 2022

I took my car here for a new battery, and I have never walked into a car repair shop as a female and not felt like I was being taken advantage of or talked down on. The workers here were so personable and honest. They got it in same day and had it done within an hour.

Dec 07, 2022

I’ve been there on 3 different occasions now and the car has always been fixed right the first time and at a fair price. One time the a/c condenser got damaged taking it out and they put a new one in at no charge.

Dec 07, 2022

Mike and his team were amazing to work with. Got my service scheduled and they had me out faster than expected. Was fun sitting and visiting with the guys. Very happy to support a locally owned shop.

Dec 07, 2022

Needed an oil change as quick as possible, Mike for me in and taken care of and fixed the leak cause. I was on my way with a busy day writhing 45 minutes. Professional and courtesy Highly recommend

Dec 07, 2022

Pretty good at diagnosing the issue but extremely over priced

Dec 07, 2022

Why can't it be simple? If I know what I want done to my vehicle, why can't I call and say what's a generalized number, not an official quote, for doing X over the phone? I get it, if I bring my car in it has to go through diag, but if my cat got cut off, what's the part and standard labor to replace? Obviously if there's other stuff wrong, you'll let me know after diag, but it shouldn't be this hard to see what kind of numbers I'm dealing with .. would not recommend if they can't discuss without charging something.