ON-CALL SERVICE AND LOGISTICS

Nov 23, 2024

Called my dude ibro to run put and attach a messed up hood to get truck back to shop and fix it. Made quick work of the messed up hood and the repair back at the shop. Also fix a compression issue that he found with one of the cylinders. Truck was back up and running in less than a day. What more can you ask for great service.

Nov 07, 2024

Excellent mechanic. I called the day before for an inspection of the front suspension. Made an appointment for 10 in the morning. The next day at 10:05 my truck was in the shop. Everything thoroughly checked and lubricated, in less than an hour. If you want to save time and money, I recommend this place. Thank you

Oct 06, 2024

Always a call away when you need help!

Oct 06, 2024

Amazing team, very knowledgeable and extremely well versed in all truck maintenance and repair. Everyone is friendly and eager to help. The best one stop shop for any work needs to be done on your truck or your fleet. Would always recommend to anyone looking for truck repair shop

Oct 06, 2024

Just wasted my time and money. I asked for road service but Ned insisted me on bringing the truck to his shop, saying he is not wanting to waste my money coz my issues can’t be solved on the road. I had issue with coolant which became empty and after topping off truck couldn’t start the engine. He told me i would pay $600 for road service for nothing. I said okay, i would bring truck, he send me his towing for $850 and brought my truck to his yard. In the morning, his mechanic came and started changing my batteries, Ned texted me that i have bad batteries and to proceed further with investigation they have to change batteries first. They even didn’t open my hood, and checked coolant or other components. When he replaced batteries, my truck started but after 20 sec shuted down again. After that I opened the hood and asked to look on my engine, and texted Ned when he would be here. He said that he wouldn’t be there , but guys on yard would help me. They spent 1 hour more for some diagnostics, and after he texted me that i have to send him email for receiving invoice. I told them that you didn’t finish with my truck, you just replaced batteries and why? He told me that no one is available to solve my issue, i have to wait until Thursday, however he never told me about that while i was on road and speaking with him. He charged me $1030 for batteries and diagnostic , however promised that he never want to waste clients money. Instead of coming to me and charging just $600 and saying all he said, like he is not busy, this is large problem and need more time, he lied that he will work on my issue on his yard once i arrive with towing. But He never showed up on yard, their mechanics just walked back and forth with phone on him and didn’t know what to look and where to look. Moreover he started threatening me with cops to tow my truck and trailer to their impound lot. I tried to return my old batteries, but he said it would be additional $250 😂. He didn’t allowed me to replace it myself, and anyway charged me for even returning batteries back. I would put 1 star, but at least thanks for letting me stay on yard for 1 more day while i was waiting for trailer and truck recovery from Chicago. After i spent $1850 for diagnostics, I left his yard and towed my truck to Chicago.

Oct 06, 2024

These guys will get you done right

Jul 06, 2024

Momci su me spasili na putu imao sam problem sa prikolicom, pozvao sam ih posle radnog vremena NED je momak za pohvalu pored svog posla koji su imali oni su mi poroavili prikolicu. Preporucujem ovaj servis necete pogresiti.

Jun 06, 2024

Absolutely best service hands down, any issue we had on any of our trucks we were brought in with a fast attention and diagnosed and fixed rapidly to get our trucks rolling. Trust them with my fleet from light duty to heavy duty

Jun 06, 2024

Best of the best, awesome service, great staff.

Jun 06, 2024

These guys are great, if you want on time repair give them a call, thank you for your help.

May 06, 2024

I can’t say enough good things about the crew. Knowledge: 10/10 Turn around time: 9/10 Pricing: 9/10

May 06, 2024

These guys are great. I needed a trailer tire, and they got me in fast and at a good price. They do more than tires too, so if you need any mechanical repair in the St Louis area, give them a shout. The yard is a little tight to get into, but not horrible. If you're concerned about getting in the yard or if you're a dead stick, they do offer road service also.

May 06, 2024

They kept my truck for 9 days ,they damaged it instead of fixing it ,,, they are expensive

Apr 06, 2024

Professional staff, clean shop in a gated yard. Will go the extra mile to help.

Mar 07, 2024

I definitely recommend On-Call Service, their work is beyond good and always on call 24/7.

Mar 07, 2024

Reliable, friendly & fast service. Can always count on ON-CALL for all your equipment service needs!

Mar 07, 2024

Thank you very much for the work done! I arrived Sunday! Despite the weekend, the guys did a great job and saved me! Thanks guys! God bless you!

Mar 07, 2024

Very good customer service. Very knowledgeable. We definitely come back soon. Took me in right away. Quick in and out!

Feb 07, 2024

If you want flexibility & on time repairs give them a call!! They helped me with an oil pan leak on a Friday night..really can’t say much more. Thanks for not leaving me stuck over the weekend guys

Feb 07, 2024

Professional, great to work with and fast !

Feb 07, 2024

Very fast and professional work!!

Feb 07, 2024

Very high professionalism. We sent the truck because we had an issue with the cabin heating. The mechanic did the job, and they didn't charge us. Many thanks to them for that. Highly recommended.