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One Stop Auto Care

5

4

3

2

1

4.8
(339 reviews)
Review highlights

"… their parts and labor. No hassle for honoring their warranty. They keep excellent records in their state of the art computer system. An excellent feature: they perform …"

"The service people were very nice, and my issues were fixed in a timely manner."

"Staff are great at customer service and really work in team."


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto tune up service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

Closed

Friday

Closed

Saturday

Closed


Description

Check out our website to see what services we offer. If, by now, you are not convinced that we are the auto repair company, then call, click, or stop by to see how our friendly staff will go above and beyond to help you with your auto repair needs. We proudly provide expert auto and light truck repair and maintenance services to customers of the Albuquerque, New Mexico area. We are a women-friendly, local, and family-owned shop. We value our honest reputation and hope you do too.


Reviews

Nov 27, 2024

My experience with One Stop Auto Care was disappointing. When I called to inquire about a battery replacement, the employee was dismissive and unprofessional. Instead of providing a price or helpful information, he claimed to be too busy to look up my vehicle information and simply told me to "just bring the car in." This attitude demonstrates a complete lack of customer service. A simple price inquiry should be met with courtesy and assistance, not indifference. The staff's approach suggests they are uninterested in customer satisfaction. I cannot recommend this auto care center to anyone seeking responsive, professional service.


Nov 26, 2024

Great service. Friendly staff and always take great care of my vehicle and me.


Nov 20, 2024

I enjoyed the professional, friendly staff - not to mention the quick turnaround for diagnostics and solution to get the vehicle back on the road. Will definitely recommend to friends, family and colleagues.


Nov 06, 2024

I wasn't sure what exactly was wrong with my car, didn't have time to mess with it. One Stop figured it out along with a concise inspection of the entire car. All that needed to be fixed was done perfectly. Very professional team. I highly recommend One Stop Auto


Oct 30, 2024

Great first experience already recommended them to my mom for some needed maintenance on her vehicle.


Oct 27, 2024

Everyone at One stop auto Fessional courteous


Oct 27, 2024

They had excellent service and communicated what they were doing up front. There were no hidden fees and they didn’t try and upsell anything.


Oct 27, 2024

We are very happy with One Stop Auto Care!


Oct 27, 2024

Wife and I drove to town from AZ. Idiot light came on,scared us because we had a 10 hour drive back home. Nathaniel took us in right away, diagnosed the problem and had us back on the road in 20 mins....all for $20 bucks. Thanks guys, we really appreciate it. To anyone who reads this, please give these fellas a try. You will not be dissapointed!!!


Sep 27, 2024

Excellent customer service. They took the time to diagnose the issue with my car. Explained that the serpentine belt was causing the noise and needed to be replaced. Belt was replaced and issue was resolved. Highly recommend One Stop Auto Care!


Sep 27, 2024

Excellent mechanics. Affordable . Professional and Friendly. Fast turnaround. I highly recommend this business!


Sep 27, 2024

Excellent service


Sep 27, 2024

Excellent! Great service!


Sep 27, 2024

Great communication and did a good job


Sep 27, 2024

I felt welcome right away Steve kept me informed about what they were doing Very pleased with the service and my needs taken care highly recommend One Stop Auto thanks again I found a great place here on out for my car


Sep 27, 2024

Steve and these guys are great. Nice to have trustworthy mechanics to go to.


Sep 27, 2024

The female working there was the life of the party. She was a riot to be around during the visit. The cost was not. Thank you.


Sep 27, 2024

This shop charged me $224 to replace two headlight bulbs in my Nissan Cube, including $124 for supposedly premium bulbs. One of them burned out, and I went to O’Reilly Auto Parts and bought higher quality bulbs for $58 for two. They replaced them in about five minutes, with no labor charge. One Stop Auto Care is in the business of ripping people off. Don’t trust them with your car!


Aug 27, 2024

After my visit 2 weeks ago to One Stop Auto Care and being so satisfied with the results, it dawned on me that I had never written a review of their top-notch service. I have been a customer of One Stop Auto Care since October 2019, thanks to the recommendation of a female Uber driver I had when my car was experiencing radiator problems. I can confidently say that from my first visit to the shop, Steve and the team have provided nothing but great communication, customer service, and transparency. From routine maintenance to complex repairs, they have consistently provided honest quality service at a fair price. And that is why they have earned my trust and loyalty, and I only use them for my car's needs. I highly recommend this family-owned and operated local business for repair or general service needs.


Aug 27, 2024

First time taking my car to One Stop but will not be my last. Staff is very helpful and friendly. I feel confident my car get a thorough evaluation and what needed to be done got done.


Aug 27, 2024

I was almost sure I was going to total out my dads 2001 Camry after several break ins had destroyed so many components of the car, but I took a chance and brought it to One Stop Auto Care. Nathaniel was the biggest help, we communicated regularly and they were able to fix the car for a fair price and were 100% professionals. Thank you One Stop! I’m coming to you only from here on out!


Aug 27, 2024

My granddaughter was very pleased with the work on her Prius, she said it feels like new ☺️


Aug 27, 2024

Service is always great. My 94 Chevy van takes extra effort to find the needed parts and you always come through. I am thankful and happy I found your shop! z


Aug 27, 2024

Very happy with the work done on my truck. Thanks again and God bless. Now I know of a good place for repairs on my vehicle's. To this date no squirrels, That chewed my wires.


Jul 27, 2024

Great shop and good people.


Jul 27, 2024

I appreciated the good customer service and the fact that they didn’t take advantage of a government vehicle.


Jul 27, 2024

Solid guys. Solid work.