One Stop Auto Repair Inc.

Nov 07, 2024

Family owned business, with friendly service and a great price. I never had to take my car back for the same problem twice, and they always make you feel as if your part of your family

Nov 07, 2024

One stop has worked on my car for now 3 occasions. RJ and Ashley Have always been helpful and very respectful. I definitely would recommend them!

Nov 07, 2024

Very honest, highly recommend, will be taking all my future vehicles here. They also can fit high roof and extended vans.

Oct 06, 2024

Brought my vehicle into One Stop on Saturday morning. They diagnosed the problem within minutes of pulling into the service bay. Consulted with me about what was needed to correct the problem. They called to have the repair part delivered and service performed. I was treated with courtesy and professionalism. I will have Jerry and Company get my Explorer back road worthy. Very pleased with my experience. Will be a customer for life.

Sep 06, 2024

These guys are absolutely top notch. They are honest, fast, and they don’t jerk you around on price. I’ve been using them for about 8 years now, they have been great.

Aug 06, 2024

Fixed my Ford focus in a quick time frame. Got the car picked up Thursday finished Friday did my pick up Saturday am. Quick and easy. We appreciate y'all.

Jul 06, 2024

Have always taken care of my mini-cooper and are about to again -- wouldn't trust anyone else to be reasonable & realistic with the repairs.

Jul 06, 2024

I was impressed! I didn't know the extent of the work they could do. My rack and pinion steering suddenly went out on my truck. I called 4 other garages, and 3 said take it to the dealer. $$$$. One said go to One Stop. I was desperate, so gave them a call. They said sure, they could fix it. Dropped it off that afternoon and picked it up the next morning. The team was excellent, kept me informed the whole way, explained my options, and constantly informed of the cost. They did a terrific job, were reasonably priced, and extremely friendly to work with. Definitely going back!

Jun 06, 2024

I am super thankful for this team getting my car fixed after a huge ordeal at Ford with other repairs I got done recently. Will definitely keep Ashley and team in mind next time I need work done.

Jun 06, 2024

Jeremy from One Stop Auto Repair is awesome. Family owned & operated. Have used them on number of occasions always auto repair has been done right the 1st time.

May 06, 2024

RJ at One Stop Auto has earned a customer for life. I brought my Kia into him with an engine issue that is on Kia to fix. Instead of just telling me to get it off his lot like some places would, he graciously talked me through what I would need to do and what the process would be like. He also took it upon himself to call Kia not once, but twice on my behalf to get me the correct information. He has kindly answered all of my questions and has been very honest with me. My whole family will now be using One Stop Auto and specifically asking for RJ after all he has done for me. Thanks again, I look forward to working with you all in the future.

Apr 06, 2024

If I could give them 0 stars, I would. They did my spark plugs and didn't torque them. Every single one (that I can get to) could be unscrewed with zero effort. 1 of them I could unscrew by hand. I called to ask them to torque the last 2 that I can't reach and they said I'd have to pay for it. Absolute garbage! Do not use them.

Feb 07, 2024

Customer beware I took my car to Mercedes they stated the reason why my heat wasn't working because they unplugged wires to different wires that wasn't supposed to be. Never going back to them. In my other vehicle I took it to the dealership and it stated that parts were missing.

Feb 07, 2024

I can’t even begin to describe the wonderful experiment with One Stop Auto Repair. I brought my car in 12/26/23 early morning and was greeted with a warm welcome. Ashley thoroughly went over the steps. My car was able to be serviced the same day! They fixed the issue and I was able to get on the road and head to Florida with my family. One Stop Auto Repair is a family owned business. They were wonderful and made me feel like a valued customer. Not being a Virginia native, I’ve never had a “go to” person for car related issues. I will be utilizing One Stop Auto Repair for my car maintenance needs.

Jan 07, 2024

I took my sister here to pick up het Jeep.

Jan 07, 2024

People were great always answered. Answered all my people and were very professional and helpful

Dec 07, 2023

Fast and very professional

Dec 07, 2023

Great customer service

Dec 07, 2023

I would HIGHLY recommend this business to anyone! RJ and Jeremy were extremely helpful and made an experience I usually dread, enjoyable and quick. I will be going here as long as I live in the area and could not be more thankful I found this place!

Dec 07, 2023

I’ve worked in the auto industry for over a decade and this is as honest of a shop that you will find around. They are upfront about everything regarding your vehicles condition, and will take good care of you. RJ has always given me and my family the best service we could ask for.

Dec 07, 2023

These guys took great care of my SUV! RJ was a great help at the desk and made sure I was good to go on the road!

Dec 07, 2023

Good people, good work

Dec 07, 2023

Got a state inspection here earlier this week on the recommendation of a neighbor. I called day in advance to find best time. Kind customer service on phone and was as promised at time of arrival. Warm greetings from office at check in and check out, plus a quick through inspection. I’ll be back for more services!

Dec 07, 2023

I did not have the pleasure of having my vehicle serviced here. But my daughter has and they have treated her excellently from the moment she walked in. From the front desk to the mechanics in the back, excellent customer service all the way around. The circumstances that brought her here was not the best but we both have now found a mechanic for life. I had the pleasure of meeting RJ today when he came outside to meet me and let me know that they did everything they could to get my daughter straight. Even went as far as making arrangements with the dealership to fix the problem (while still under warranty) and all she needed to do was drop the car off. I believe in giving praise where it’s due and I can’t say enough about One Stop Auto Repair. Great workmanship and even better customer service.

Dec 07, 2023

I will forever take my truck and future vehicles here. I take my truck, Chandler to One Stop and have been now for several years. They are absolutely incredible and I could not ask for a group of people who care more for their customers and their vehicles. I trust them wholeheartedly and they always go out of their way to provide the best service possible. As someone who likes to be in the know in what’s going on with their vehicle, they always explain the details of why something needs to be fixed and what the best solution would be. One Stop feels like family, they are the BEST.

Dec 07, 2023

Needed A/C service on short notice on a Saturday Morning before Race day on Sunday. Jerry took care of us without hesitation.

Dec 07, 2023

Not bad at all very knowledgeable and truthful. Didn't have any work done but I'll be sure to return for any future issues.

Dec 07, 2023

These fine folks are my One Stop when it comes to my vehicles. Top notch, knowledgeable service executed in a timely manner

Dec 07, 2023

Been with these fine people for well over 2 years and they have serviced everything from inspection to oil changes to a new engine for my Hyundai to repair after somebody then tried to steal it- best shop hands down and I used alot of shops over the years since I been driving

Dec 07, 2023

Had my Jeep towed here last year after the fuel line ruptured. They had it fixed up fast and were very kind throughout the whole process. Dropped it off again last Monday for a few other repairs and they had it ready by Tuesday morning. Still kind and courteous as ever, and even went ahead and did my state inspection that was well overdue. Good price for all services rendered. Will definitely be coming back for future repairs. Support your local family owned business!

Dec 07, 2023

I love this place. Very efficient and great service

Dec 07, 2023

Love this place they have always been super kind and they get the work done fast!