One Touch Auto Repair
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Review highlights
"… up the road. I called and talked to Richard about my situation. He helped me find local towing and got started on my car almost immediately. They had it back …"
"Richard, Nikki and their staff gave us their usual prompt attention and service."
"Great people unbeatable prices and if you love dogs you have to come by!!!"
Overview
Categories
Auto repair shop, Auto body shop, Brake shop
Directions
6735 Chapman Hwy
Knoxville, TN, 37920
Phone number
Call: (865) 312-9234Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Description
Welcome to One Touch Auto, we are a locally owned and operated business. we are your one-stop auto service headquarters for quality auto service and complete line of quality tires for your needs. For years we have provided the latest products and unprecedented service for everything we sell. We have a state-of-the-art facility to service any make or model vehicle and diagnose any issue. Visit our online catalog for the tires you need, or come by and meet us and see why we are south knox's fastest growing dealer alternative auto repair facility.
Reviews
Nov 15, 2024
Good hometown mechanic! Did a great job on our old motorhome!
Nov 06, 2024
They’re amazing!! My first experience with them was yesterday and they did an amazing job for a great price too! My breaks and rotors have never been so smoooth. Thank yall so much!
Nov 06, 2024
Very knowledgeable and straightforward fixed all my and kids vehicles for last 6+ years
Oct 06, 2024
This place was awesome and very up front. I am very well satisfied and would recommend them to everyone
Sep 06, 2024
Friendly service and they got me done quick.
Sep 06, 2024
Great Service. I pulled in in the morning and car was ready by 3:30pm. I did not have an appt at told them I had to have my car that day to get back to work by 5pm. And they did not disappoint. Thank you!
Sep 06, 2024
Great group of men if you need it done right look no further they know how to get the job done at a reasonable price
Sep 06, 2024
Professional, competent and fair pricing.
Sep 06, 2024
These people are amazing they helped me to fix my tire when I had a flat and was very nice . I truly appreciate these guys and highly recommend!!! Very trustworthy
Sep 06, 2024
Timely and good work to boot! Have and would recommend them again
Sep 06, 2024
I took my piece of s*** 1985 Ford f150 in to be repaired. I took it to two other places before I came to one touch Auto repair and the other two places were a joke. The other two places told me that the truck was fixed and then when I would get a mile away from them my truck would break down again and the original problem was never taken care of. I took my Ford truck into one touch Auto repair and I cannot thank them enough. My truck drives like a brand new vehicle. It starts up perfectly and it handles so smoothly and idles very quietly but has the power if needed. Thank you Richard and all of the others involved in fixing my vehicle. I can't thank you guys enough!!!!
Sep 06, 2024
Very fast and honest! I seriously appreciated the work they did for me to get me back on the road. I will absolutely come back to them!
Aug 06, 2024
Took my Rogue in for an over heating problem. They fixed it for $1800, but created another problem...it now makes a terrible clacking sound when the car is not moving. Took it back to One Touch...two days later they still have no idea whats going on, but charged me an additional $158 to tell me they have no idea. Go somewhere else!
Aug 06, 2024
Very happy with our service. The guy at front desk(forgot his name) is very honest and upfront with you. Will definitely be returning if we have any more issues with our vehicle.
Aug 06, 2024
Very professional. Found the problem quickly.
Jul 06, 2024
Great service. Saved us from being in a bad situation when the calipers ceased on my excursion at 4 pm while out of town. They stayed late and got us back on the road safely.
Jul 06, 2024
Thank you for staying late to take care of the braking system on the Ford Excursion!
Jul 06, 2024
Thank you for working my son Trent Eubanks and family in . They we’re heading to the mountains for vacation and the front brake caliper locked up. This place is top notch and good people ❤️
Jul 06, 2024
This place is amazing when your car gets fixed. It’s one and done in the three years that I’ve been seeing them. I have never had to bring my car back that piece of mind For me and my family… And of course, the doggies are bonus🩷🥰 Thank you for always taking care of my family…. BEST SHOP IN TOWN .
Jul 06, 2024
This place is joke. Seriously. Don't waste your time.
Jul 06, 2024
Can't say enough great things. My wife, 5 year old, infant, and I were trekking from MS to the smokies in our 2003 Excursion. Got off the interstate in Knoxville and it was obvious the right front brake caliper seized up. First two shops I called laughed at me, being it was 4pm on a Thursday. So I thought... yep, I'm going to be replacing calipers in walmart parking lot. Called one touch, and they couldn't have been nicer. They told us bring it on, they stayed late to help us, they put two guys on it, did it right, and had us back on the rd before dark. Superb, and I know the rest of the Excursion community appreciates it too!
Jul 06, 2024
Great service. Honest. The only place we take our vehicles for oil changes and repairs. They get my highest recommendation to anyone that asks me where to take their cars/trucks.
Jul 06, 2024
Nice and friendly place. Bonus they have dogs to kill time
Apr 06, 2024
Good work just expensive fix if I desided
Apr 06, 2024
Richard was very thorough in his inspection and explanation of his findings.
Mar 06, 2024
I was just driving down the road when car started making a horrible noise and vibration. They were able to get to it very quickly and fix it. They were very knowledgeable and didn’t charge me an arm and a leg. It’s nice having a mechanic I can trust.
Mar 06, 2024
My Mazda 3 drives so much better now! Thank you all so very much!!
Feb 06, 2024
Brought my truck in for a new belt. Richard was extremely friendly and helped me find the belt needed which was no easy task. Due to the strike that was taking place, only 12 belts existed in the country and he found me the closest one in Texas and ordered it immediately. Took a couple days to get in but they slapped it on and I was on my way. His wife even gave me a ride home due to the unforeseen circumstances. Appreciate the hospitality and will definitely use them again! Bring a dog treat when you go or a toy to play with their awesome pups!
Feb 06, 2024
My front windshield wipers had stopped working on the Hyundai Elantra GT so I took it Mr. Richard & the crew and they had it fixed under a few hours. So thankful to have walked into this shop, the guys are great. Looking to bring my car here anytime something needs done. Thank y’all ❤️
Jan 06, 2024
Did a great job and very fair prices
Jan 06, 2024
I have taken my cars to One Touch since the day it opened. They've done great work and I will continue to come back!
Jan 06, 2024
Was able to get my car in for a full brake job without an appointment and finished in about 3 hours! Great service and very knowledgeable. Highly recommend and will definitely be bringing my car back here for any future issues.