On-Site Automotive

Nov 09, 2024

It is so great to have a trusted place I can go to maintain my car. They always give my car a good look over regardless of what I have come for. The amazing thing is if they find unknown-to-me problems, they will talk with me in detail, but never pushy. I never have a sense that they are trying to upsell the services I came for. They stand behind their work and stay current with new technology and knowledge. Although my car is an older one, I would have no concerns of bringing in a new car. The waiting room is comfortable and Kay is pleasant to work with. The owner, Adam, has a passion for cars but, as their logo says, people are his priority. I highly recommend them! Cindy E.

Nov 07, 2024

Have came in for tires, tire plugs, and a state inspection. Shop is well kept and service is always efficient. The female technician, Yemmi, has always taken the best care of my vehicle and is thorough and detailed. I’m a DIY guy, but will always return to On-Site for anything I can’t handle myself. The technicians here are always happy to speak directly to me and explain anything I have questions about, which is a rarity, as you often don’t even know who’s working on your own vehicle at other shops.

Nov 07, 2024

I recently had the pleasure of working with Yemmi as my mechanic, and I can't recommend her enough! She does superb work and keeps her clients informed every step of the way. I trust her completely with my car and have confidently recommended her to coworkers, family, and friends. Yemmi's commitment to her work is truly unmatched—she stands out among all the mechanics I've worked with. If you're looking for a reliable and trustworthy mechanic, look no further

Nov 07, 2024

best automotive shop in raleigh!!!! 10/10 would recommend

Oct 07, 2024

On site auto is is the best place you will ever want to go for car repairs. I've been using them for more 15 years and have never been disappointed. The most important thing about a macanic is honesty and Adam will always take care of you with out charging you for anything you don't need. The entire team is fabulous and a special shout out to K. I need to get my mustang ready for a road trip and she fit me in for same day service knowing I was leaving the next morning and as we all know, knowing your 1995 mustang will get you there and back safely is a tremendous piece of mind. Thanks to the entire staff and a special shout out to George, Adam and K. I highly recommend using on site automotive for all your macanical needs. Thanks again everyone.

Oct 07, 2024

Very friendly staff and efficient service

Jul 07, 2024

Incredible service. Went above and beyond. Great prices. Will 100% use them the next time I need anything for my vehicle.

Apr 07, 2024

Have been coming to On-Site for years. Adam is as honest and knowledgeable as they come. I am always so grateful for his work. As a side note.....the waiting room is very cute, clean, comfortable, and friendly place to wait.

Apr 07, 2024

They are very accurate in the diagnoses at a good price. They went to my house and in less than an hour they had already repaired my Ford 150. They are excellent, I recommend them 100%.

Mar 07, 2024

Great customer service and friendly. Fixed my truck problems. They went above and beyond .

Dec 07, 2023

Heads above all the rest. I can not holler loud enough. Female - little nervous - no need. 1st, the nicest people, the cleanest auto shop I have ever been to, and extremely professional. They were very very detailed in their explanation of what the mechanical problem and issues were. Above all, I was blown away at the total. By far not what I expected. The price was 1/2 LESS than what I was prepared for. I highly recommend ON-SITE AUTOMOTIVE. Don't go anywhere else.

Dec 07, 2023

Honest mechanics that go above and beyond. Excellent customer service. They are timely in completing the service and well priced. I highly recommend On Site Automotive!

Dec 07, 2023

Was referred here from Henrys Exhaust down the street. The owner and receptionists are beyond friendly and kind! Great availability for service repairs and the shop is clean. Took my car in for one issue, and they did a general (but thorough) look at other concerns with my car and provided recommendations on things that should be addressed.

Dec 07, 2022

I highly recommend them. We've been their customers for nearly 3 years now. They've always given us the best deals, reviewed the quotes with us before doing repairs and we never find surprises on our invoice. Even though we've moved the next county over, we still go to them because they are so honest and reliable.

Dec 07, 2022

I was on the highway when my undercarriage started scraping… took my car in to On site Automotive, They had me out in less then one hour and gave me a great price for the fix.

Dec 07, 2022

I’ve trusted Adam & Eleana for years with my vehicles. This week on the first 80 plus degree day my Acura MDX AC was blowing hot air. I called Eleana and she got me in this morning at 8:00 am. Within 30 minutes the problem was diagnosed, the bad compressor relay was ordered and I was out the door in under 2 hours. They also replaced my cabin air filter. I just can’t say enough great things about the expertise and courtesy I experience every time I go there. Well done guys and thank you!

Dec 07, 2021

I’m visiting town on a business trip when my truck breaks down at the hotel. Alayna took care of everything from getting my vehicle towed to the shop, getting me a quick, detailed, accurate breakdown of all the parts and labor needed. Justin the technician took good care of everything I needed to get back on the road. On -site automotive did an amazing job and was very caring and considerate of my circumstances to get me back home quickly and safely. If I ever break down in Raleigh I’ll definitely come back LOL!!!! Thank you sooooo much!!!

Dec 07, 2021

This place is awesome. Alayna has been nothing but vibrant and helpful. I called to get a quote on my brakes and rotors. Although they were busy she told me to come in and they'll take care of me. As stated I was assisted immediately. Everyone there was nice and professional. I highly recommend this place.

Dec 07, 2021

This shop is a hidden gem - they are professional, attentive, and quick❗️🙌🏼🙌🏼

Dec 07, 2020

The best shop I've been to! They're very kind and offer very fair prices. Alaina is wonderful. Everyone is hardworking and the services are completed in little time. Will definitely be coming back.

Dec 07, 2020

Upon my early review I was a little disgruntled about the pricing of The work I had done to my truck . the owner Adam called me personally to apologize if I had a bad experience with his company he explained to me to process by which the pricing is obtain made everything clear and understandable and I really feel bad for giving this company a bad review he promised to be nothing but professionalism and the best quality of work I’ve noticed it when I walked in the door all it takes was a call to him and everything will be squared away I’m sorry that I made a bad review just dead phone conversation from him Assured me that this is is a respectable and professional business.I will continue to bring them like trucks here for repairs knowing that I am getting the best work done for the best price and his quality work Adam and Stewart me of that and he made me feel eddies so if you’re ever in town looking for a dependable and reliable and honest auto shop bring it to on site

Dec 07, 2019

From the moment I pulled on the gas pump front door handle until I got back in my car everything said pride of ownership. I’ve never seen a cleaner bathroom in a service center. Great customer service at the counter and the owner was very friendly. I failed to get names of anyone but that’s going to change. I’m bringing all my business to you in the future.

Dec 07, 2019

I don’t usually leave google ratings but this shop is very professionally run. Adam did a knock out job with the work I brought my car in for. Not only did he do this work but he brought to my attention I had a side light out and was about to expire on my inspection. His pricing is incredibly fair and honest. He’s gained a long term customer with me. I’ll be taking my vehicles back to him moving forward.

Dec 07, 2019

I have been dealing with automotive shops for years and have finally found the BEST local area service mechanic ever!!! Adam and his crew are top notch! They are professional, honest and knowledgable in all aspects of the industry! Would recommend to all friend and family!

Dec 07, 2019

I was in my company vehicle and ran over a nail on the way to the job site. I was able to stop at a gas station and put some air in and make it to on-site for a repair. They were about to get me up and running in less than 20 minutes and still was able to make it to the job on time (no pun intended). Great service!

Dec 07, 2019

Looking for a shop with integrity? Look no further. Honest. Reliable. None of the BS or fear-based selling of services -- they actually just want to get your car safe and you out the door. I am so grateful to have found this shop!

Dec 07, 2018

Adam and his team are not only very detailed oriented professionals but they have a beautiful place kept sparkling clean and care about their customers!!! I highly recommend him to anyone who has a vehicle!

Dec 07, 2018

Best service around, honest, fast, reliable! We take all our company stuff there!

Dec 07, 2018

Quality work for a fair price. Comfortable, modern waiting area with a nice TV and remote.

Dec 07, 2018

This has to be one of the cleanest shops I have ever been to. The staff was AWESOME, so friendly and helpful. I would give 10 stars but that is not an option.....oh wait, it is ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Dec 07, 2017

Outstanding work & service; heads & shoulders above the rest... Don't believe me? Try them! Dozens of my friends & co-workers at Cisco swear by them :-)

Dec 07, 2017

This business is amazing!! Thought something was really wrong with my transmission so I brought it in. The mechanic was very detailed and honest with me and told me it was not my transmission. Although it was time for my 100,000 mile maintenance, staff was so pleasent and so good to me and my daughter. They let us use the company vehicle knowing we would be without our car for the day and worked non stop on our car to have it back to us by that afternoon! Thank you all so much!!

Dec 07, 2017

This is an excellent repair shop with the most honest mechanics I've ever done business with. I had a Ford 1 ton van that I took in there with a diesel engine in it and they dialed in on the problem and we're completely open and honest about what it was, how much it would cost, and what other problems could possibly be associated with what was going on. They took the time to explain it and are very friendly and honest people! If there was more than a 5-star rating I would give it to them!

Dec 07, 2017

Wonderful people!!!

Dec 07, 2017

Awesome service. Seriously, these folks are the best. I won't take my cars anywhere else.

Dec 07, 2017

Jess and Adam are a pleasure to deal with when having any issues with my family's automobiles! Theyve worked on my Raptor and my wife's SUV with massive success. Great friendly service and reasonable prices! I recommend Onsite to both friends and family.

Dec 07, 2017

This is the only place I trust taking my car to. They've been honest and upfront with everything. They've pointed out other things that could use attention or I might need to keep an eye on but never tried to sell me on anything. It's nice having a place you can trust after so many bad experiences at other shops.