O'Reilly Auto Parts
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Review highlights
"Knowledgeable, friendly fast service."
"Friendly service, great prices!"
"Your staff needs a lesson in customer service."
Overview
Categories
Auto body parts supplier
Directions
2280 Waycross Rd
Cincinnati, OH, 45240
Phone number
Call: (513) 674-0800Website
View websiteAppointments
Book appointmentHours
Sunday
8:00 AM - 9:00 PM
Monday
7:30 AM - 10:00 PM
Tuesday
7:30 AM - 10:00 PM
Wednesday
7:30 AM - 10:00 PM
Thursday
7:30 AM - 10:00 PM
Friday
7:30 AM - 10:00 PM
Saturday
7:30 AM - 10:00 PM
Description
Your Forest Park, Ohio O'Reilly Auto Parts store #1800 is located at 2280 Waycross Road. Visit us to find the parts, tools, and accessories you need for your next project. We offer Free Store Services like battery testing, wiper blade & bulb installation, fluid recycling, Check Engine light testing, and our free Loaner Tool program (refundable deposit required). We also resurface brake rotors and drums. For questions and help on your next repair, speak with our Parts Professionals today. Whether you need washer fluid, a new starter, or car seat covers, O'Reilly store #1800 will help you find the right parts for your vehicle. With more than 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
Reviews
Dec 07, 2024
Ron and staff were very knowledgeable, patient, professional and provided great customer service. I commend Ron and team for their exceptional service. Their knowledge, attention to detail and dedication to replacing my windshield wipers and helping me order another part I needed for my car greatly contributed to a superb experience!! Thank you all!! Store is also very clean and well organized.
Nov 07, 2024
Always a great experience, friendly staff!
Jul 07, 2024
Adam had such diligence and determination to ensure my needs were met. He and Anthony both were polite and helpful. On the other hand the Store Manager, is the complete opposite of these two men. The manager is unprofessional and discourteous to customers. He does not care about others at all. He is rude. He would not allow the two gentlemen to finish replacing my headlight(s) by informing them to back away from what they were doing while they were in the middle of the job! I firmly informed and reminded him that as a professional, he should have at the very least allowed them to put the parts back together as they were instead of telling them to stop and "back away" from what they were currently doing! Clearly, he does not appreciate his employees or anyone for that matter. Not long after, he sent one of the employees back out to convey they could go ahead and finish the job. He is rude and lack the skills and knowledge that his position requires. .
Mar 07, 2024
Felicia helped me get everything I needed for a several of my vehicles. She was friendly, courteous and informative.
Mar 07, 2024
Short on staff
Feb 07, 2024
Picked up a part from another store. My item was waiting patiently and quickly at the counter.
Jan 07, 2024
Good quality service
Dec 07, 2023
All staff was great!
Dec 07, 2023
All the employees at the O'Reilly's on Waycross or very helpful and personable. I can't complain about much. If they don't have a part they find out where to go. Thank ya all for the help.
Dec 07, 2023
Helpful friendly staff. Always provide me with accurate information and help me with anything I may need..
Dec 07, 2023
I've never been to a business where an employee actually boasted about NOT asking people, "Can I help you"
Dec 07, 2023
They had exactly what I needed.
Dec 07, 2022
It showed me the best way to get to Rally's Auto part from where I was at and took me directly there without any problems
Dec 07, 2022
Knowledgeable, friendly fast service.
Dec 07, 2022
McKenzie was great
Dec 07, 2022
Military discount
Dec 07, 2022
Not helpful and over priced
Dec 07, 2022
The girl that helped me get my order together was helpful an nice an soft on the ears...
Dec 07, 2022
While they weren't able to solve my issue, they did give some advice at try a temporary fix. The parking lot seemed clean.
Dec 07, 2022
One, of the workers had a nasty attitude
Dec 07, 2022
This location is managed and operated by incompetent, knowledge lacking, bottom tier people. Save yourself the time and go to advanced, napa, or auto zone. Each one is better than this oreally (spelled the right way) location. What a joke.
Dec 07, 2021
Friendly service, great prices!
Dec 07, 2021
This is usually the first place I go for common parts. Seems to be a step ahead of the others.
Dec 07, 2021
All the employees their don’t know what they are doing half the time if they even do have employees by the counter and the ones that are their don’t listen properly or just don’t choose to listen when you give them most of the info for what you are trying to find over all just go to advanced across the street
Dec 07, 2021
Store is organized, clean, and the workers help with any questions I always come here for my little projects