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O'Reilly Auto Parts

5

4

3

2

1

4.1
(108 reviews)
Review highlights

"Staff was able to assist further to confirm part needed for my vehicle. Quick and accurate."

"Phenomenal service every time I come into this location"

"Staff was courteous, knowledgeable and did an excellent job."


Overview

Categories

Auto body parts supplier

Appointments

Book appointment

Hours

Sunday

8:00 AM - 7:00 PM

Monday

7:30 AM - 9:00 PM

Tuesday

7:30 AM - 9:00 PM

Wednesday

7:30 AM - 9:00 PM

Thursday

7:30 AM - 9:00 PM

Friday

7:30 AM - 9:00 PM

Saturday

7:30 AM - 9:00 PM


Description

Your Kansas City, Missouri O'Reilly Auto Parts store #5221 is located at 10707 North Oak Trafficway. We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, fluid recycling, Check Engine light testing, and our free Loaner Tool program (refundable deposit required). We also offer brake rotor and drum resurfacing. If you have questions, stop by and talk to one of our Parts Professionals today. Whether you need an oil filter, coolant, or spark plugs, O'Reilly store #5221 will help you find the right parts for your vehicle. With more than 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.


Reviews (29)

Jan 31, 2025

Bruce went above and beyond to help me with my tire. Top notch service! Truly so kind and helpful. Cannot recommend more!!!


Dec 07, 2024

Getting my car ready for winter weather, so went online, shopped, and was able to pick up the order quickly and easily. In and out in less than three minutes! Great service. Very polite and helpful with my order being delivered to my car for me. Thank you, O'Reilly's!!!


Dec 07, 2024

Went in right before closing and the guys were very helpful in getting me the correct oil for my car and ensuring I had everything I needed.


Oct 07, 2024

Bruce went above and beyond to help me in a time of need with my vehicle. The employees there have all been so great to me and so helpful. I am extremely blessed to have been forced to visit their store (my car was breaking down on me and they were closest). I don’t live in the area but I can guarantee you for as long as they have the people there, I will make the drive for any of my future vehicle needs. Well done, guys.


Sep 07, 2024

Bruce and Nate (Sponge Bob) were great at taking care of me on a Monday morning. I cannot thank them enough. Great customer service and help. I appreciate that! Hard to find these days. I will always come back there. Keep up the good work!


Apr 07, 2024

I bought floor mats for my new car that needed to be cut to fit, and the 2 young gentlemen employees cut them for me right there in the store. Thank you!


Feb 07, 2024

Excelente atencion.


Feb 07, 2024

Guys are always helpful, great service all around


Feb 07, 2024

I don’t what’s going at this store, but it’s become a disaster in the past few months. It almost appears abandoned. At the very least there isn’t a manager present. There is trash literally everywhere around the building, trash overflowing and piling up on the ground beside both outside trash cans (I was there at 10am), and the entire store is wrecked. Empty boxes everywhere, trash and spilled fluids throughout the store, random items in several aisles that had fallen on the ground and just left there. At first I assumed they were short staffed, but there were three employees there, two were doing absolutely nothing the entire time I was there, the third was sitting behind the counter shoveling food into her mouth. One of them was wearing sweat pants and a dirtyn t shirts, presumably from the spilled food she was shoveling down her gullet. I’m in and out of auto parts stores almost weekly, and never really even pay attention what’s going on at the store. However this was impossible to overlook. I was shocked to say the least. When the filth in an auto parts store stands out, you know something has gone terribly wrong.


Feb 07, 2024

Thanks. There has been an improvement in service and cleanliness.


Feb 07, 2024

Always love going to pick up parts, and a chewing the fat With the employees… it’s nice to have friendly people who are knowledgeable about the parts they sell.


Feb 07, 2024

Can't go wrong shopping here


Feb 07, 2024

Friendly and helpful and trusted for products


Feb 07, 2024

It's not handicap accessible. They never have the parts that you need. Why did they call themselves O'Reilly Auto Parts I have no idea.they don't have parts. They send you to AutoZone. Lol is it a company or not


Feb 07, 2024

Staff was able to assist further to confirm part needed for my vehicle. Quick and accurate.


Feb 07, 2024

Very helpful


Feb 07, 2023

Gave them a part number, told them it was for an oxygen sensor, said oh yea it'll be here tomorrow. Turned up today and they ordered a coolant hose with the same number... Last night I drove to the only location that said they had it, nope thier count was off. Now all of the sudden they tell me I can drive to the warehouse and get it. I will have driven an hour and a half just because they made the mistakes. Frustrating doesn't begin to describe it. Asked about a coupon for all the hassle, fuel, and time they cost me...nope again.


Feb 07, 2023

Great customer skolls


Feb 07, 2023

I find it very sad the manager Judy basically accused me at stealing an alternator using it for a few years then trying to warranty it out after finding out it’s under warranty. I essentially got kicked out of her store for no reason. I had to go to another store and they had no problem sorting out the error on my account. I strongly recommend running down to the other north oak location


Feb 07, 2023

I had to replace my rear window wiper on my Equinox. I went to the O'Reilly's by Sun Fresh as it's closer to my house. They didn't have what I needed so Alex called the other N. Oak location & sent me down there to get it. From the time I walked in the door the manager Judy went ABOVE and beyond to help me. I never had a rear wiper before and wasn't sure how to replace it. Ended up having a cover on it. Judy showed me how to get the cover off. It was being stubborn. She even tried a couple of different wipers because it was a weird set up. I WILL be back to deal with Judy again. She proved what customer service is and should be.


Feb 07, 2023

I have been going to this store for years and have never seen it look in such bad shape. I’m hurt because now a store I could walk to is forcing me to go somewhere else.


Feb 07, 2023

Place is a mess and the service is the worst I have ever seen... I would avoid this location at all cost.


Feb 07, 2023

Super great customer service!! They had exactly what I needed.


Feb 07, 2023

Twice to the store but they had the right part.


Feb 07, 2023

Um car parts


Feb 07, 2023

dont go there well at least that store when you call ahead of time and show up to get a part you had previously ask for they said they had but had to order it .All the sudden not a soul said they answered the phone and pointed to the back to fake dude in back just to get me in the store to buy a higher priced part .


Feb 07, 2022

Good customer service


Feb 07, 2022

Had the part I needed. Called to confirm and they pulled the part to have it ready when I arrived. Friendly associates. Recommend you do your own research to make sure you're getting the correct parts. Recommended.


Feb 07, 2022

Out of stock