O'Reilly Auto Parts
5
4
3
2
1
Review highlights
"Store's clean, counter help are respectful and knowledgeable."
"Good helpful service, prices are reasonable"
"Always shady pricing just price check a headlight bulb"
Overview
Categories
Auto body parts supplier
Directions
12500 Dixie Hwy
Louisville, KY, 40272
Phone number
Call: (502) 933-1015Website
View websiteAppointments
Book appointmentHours
Sunday
8:00 AM - 9:00 PM
Monday
7:30 AM - 10:00 PM
Tuesday
7:30 AM - 10:00 PM
Wednesday
7:30 AM - 10:00 PM
Thursday
7:30 AM - 10:00 PM
Friday
7:30 AM - 10:00 PM
Saturday
7:30 AM - 10:00 PM
Description
Your Louisville, Kentucky O'Reilly Auto Parts store #1591 is located at 12500 Dixie Highway. We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. We are also one of many O'Reilly locations that resurface brake rotors and drums and make custom hydraulic hoses. Need a tool? Try our free Loaner Tool program (refundable deposit required). If you want to keep the tool, it's always the same price as the deposit. Our Parts Professionals are in-store ready and willing to help with any project. With over 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
Reviews
Sep 06, 2024
Staff are helpful but sometimes seem "bothered" that they have to be.
Jul 06, 2024
I had such a wonderful experience today. Joe was very kind and helpful. They had exactly what I needed. There’s a few auto stores nearby but this is definitely my go to spot now!
Jul 06, 2024
On 4/29 I bought brakes, and was told they had a lifetime warranty. I buy the brakes, and do the job. About three weeks pass, and one pad is already on metal. When I go back to exchange using the warranty I was sold on, the cashier agreed they should be exchanged, but was overruled by a thicker woman with red hair, who just says metal on metal, and walks off. Normally I’d understand the reasoning for this, but three weeks? It’s not like I’ve had them for 6 months, and just grinding them out. I was told the caliper is messed up, and they weren’t gonna do anything about it. Cool, so I go to call the district manager to get an explanation, and proceed to go to auto zone while waiting his call. I buy new brakes from auto zone, and go put them on, still waiting on a call. Well since then I’ve had zero problems with my brakes. Autozones product is either stronger, or O’Reilly sold me a faulty part that they didn’t want to honor. My caliper is functioning properly. Brakes were bled, and the same process I used the first time, I used the second time. I use to shop there because I trusted the products, but I’m going to be switching to auto zone, or online due to the lack of customer service, and quality of parts. I never wanted money back, or anything. I just wanted to exchange. Guess what? Still no call from the district manager. Update: pat the manager called me today to apologize, and offered me in store credit for the brakes. This is all I wanted, and since he made it right I felt it was only right I updated the review.
Jul 06, 2024
Always great service
Jul 06, 2024
In and out always
Jul 06, 2024
It was great wonderful ppl great service patient and understanding of not the customer not knowing what is what
Jun 06, 2024
Came here at couple of minutes before close tonight and didn't realize it headlight went out got headlight but guy behind counter with glasses was kinda short and ready to go ig asked if I could use tool to change and that was a no even offered cash just to use a personal tool and said they didn't have any lol and left
Jun 06, 2024
George was behind the counter and when I ask for help,He acted like I was a nuisance.
Jun 06, 2024
No parts lookup available. I used to be able to but recently have been unable so now using other sources. I'm at 40272. Get it together guys!
May 06, 2024
Never an issue and always help
Apr 06, 2024
Battery's r over priced
Apr 06, 2024
Friendly people
Apr 06, 2024
Very helpful, knows what they are doing
Feb 07, 2024
The salesman was very courteous and nice. I bought a battery and he installed it right there (saving me the trouble of finding out when I got home that I also would need a new battery terminal).
Dec 07, 2023
They usually have what we need!!
Dec 07, 2023
Usually have what I need and decent prices