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O'Reilly Auto Parts

5

4

3

2

1

4.4
(287 reviews)
Review highlights

"… they fixed it with no issues. I was very impressed with their level of great customer service. Highly recommend this specific location and the help from Emily and Rich."

"Staff is the most helpful of any place I know of."

"Great selection of car parts and accessories, very helpful staff."


Overview

Categories

Auto body parts supplier

Appointments

Book appointment

Hours

Sunday

8:00 AM - 8:00 PM

Monday

7:30 AM - 9:00 PM

Tuesday

7:30 AM - 9:00 PM

Wednesday

7:30 AM - 9:00 PM

Thursday

7:30 AM - 9:00 PM

Friday

7:30 AM - 9:00 PM

Saturday

7:30 AM - 9:00 PM


Description

Your Sacramento, California O'Reilly Auto Parts Store #2588 is located at 1317 Florin Road. We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, Check Engine light testing, and more. Need a tool? Take advantage of our free Loaner Tool program (refundable deposit required). If you decide you want to keep the tool, it's always the same price as the deposit. Have a question about your project? Speak to one of our Parts Professionals and we'll help you get the answers you're looking for. With over 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.


Reviews

Oct 07, 2024

Poor customer service. Sometimes it's better for the associate to admit that they don't have knowledge about something than to try to trick the customer that they do. I learned that you can't assume that the people on the other side of the counter, wearing a company t-shirt know basic things about products that they sell. The guy didn't even know the pattern for license plates in California and confused a zero for the letter O when entering a license plate. It's 1 number, 3 letters, then 3 numbers in CA for standard license plates; you would think someone who works with cars every day would have noticed that at some point in their career.


Sep 07, 2024

Josh was great he spent 10 minutes outside in the heat to get our car working right he is a 10 awesome dude.. Bill is managing it very well great place I will travel the distance to visit them again...Now I have Air conditioning with the can he recommend.


Aug 07, 2024

Great service


May 07, 2024

Oil change. They had a great deal going for the oil and filter. They're always helpful and if they don't have what I need, they will assist me with ordering it.


May 07, 2024

Very helpful and informative staff, love this location


Mar 07, 2024

Always helpful customer service


Mar 07, 2024

Josh was really a great help. Not only he helped me install my battery on my 2022 Camry, he was also very patience. Kyle and the whole team were very friendly as well and very knowledgeable. This is by far the one of the greatest customer service I’ve ever received in O’Reilly. Thank you so much I would be coming for sure in the future.


Mar 07, 2024

Staff very helpful! Thank you🌺


Feb 07, 2024

Great service!


Dec 07, 2023

Ask for Edward. He'll make sure you're good at all costs. Very friendly staff.


Dec 07, 2023

Came this morning and was having car issues. Kyle educated us on a lot of things we were concerned with . He went above and beyond to help me and my mother. I appreciated it so much . Need more employees like Kyle ! Thank you !


Dec 07, 2023

Friendly staff and very helpful to a car moron such as myself


Dec 07, 2023

Great for getting small things for my classic car. They take my used oil too.


Dec 07, 2023

Great staff knowledgable


Dec 07, 2023

I don’t shop here very often. My cars are normally serviced by the dealership. The times I do shop at this particular O’Reilly’s they have been very helpful and knowledgeable.


Dec 07, 2023

Pleasant gentleman for early Sunday.


Dec 07, 2023

There is always someone to help with whatever any customer needs.


Dec 07, 2023

This place is great! Armando helped me with my car battery this morning and put my mind at ease. I’m not the smartest person when it comes to cars so his help was truly appreciated. Thank you so much, you rock!


Dec 07, 2023

For company store its ok most of their employees don't know much but they always try to help


Dec 07, 2022

Car threw a code letting me know the 12v battery was on the way out. Kyle helped me out with everything and had a nice conversation. Rest of the staff were all amazing and friendly too. This is how you run a shop. I've gone to O'Reillys over the years but this was definitely the best experience. Cheers


Dec 07, 2022

Customer service was great they really seemed concerned about your well being engine light is on


Dec 07, 2022

Great staff. Helped me with battery and alternator questions.


Dec 07, 2022

Nice auto parts store


Dec 07, 2022

They have my items in stock , great prices and very excellent customer service, the guy who helped me “Armando” help me with my codes for the check engine light, and ladies he said that he’s single and ready to mingle !! Ask for Armando!!


Dec 07, 2022

seriously, the clerks there are SO helpful!! I really appreciate this neighborhood auto parts store.


Dec 07, 2022

Good service.


Dec 07, 2022

Great customer service ~ 😁


Dec 07, 2022

Great staff, always wanting to help


Dec 07, 2022

O'Reilly's is a good place to go if you're going to buy little things that the parts there are so expensive I'd rather go online just to let you guys know look online for first or look up on your phone car parts stores before going to O'Reilly's