Orion Auto Service Inc.

Nov 22, 2024

Fantastic service, knowledge and all-around experience. I highly recommend Orion. My only constructive criticism is to please improve communication late in the day regarding the repair status so the client may plan accordingly.

Nov 20, 2024

Honest auto shop. Did a great job doing some long overdue maintenance on my 2001 E46. Definitely recommend and I'll be back again for all of my maintenance.

Nov 20, 2024

I’ve brought all my vehicles to Orion and every time I’ve always had a positive experience. Now that my latest vehicle is out of warranty and I’m no longer forced to service it at the dealer, I brought it back Orion for an oil change and to service the transmission. The customer service, honesty, transparent costs, and overall service expertise at Orion was such a breathe of fresh air and a positive change of pace. I highly recommend this place to l everyone, especially if you have a foreign vehicle.

Nov 13, 2024

Orion is my go-to auto repair shop for my 2014 350 GLK Mercedes Benz. I love the system they use to communicate a detailed assessment of what's going on with my vehicle which includes photos and quotes. You can choose to accept or decline each suggested service from the same program via a link sent through text. Orion provides quality and timely repairs for a fair price. They also warranty the repairs and honor it. The customer service is top-notch. As a repeat patron, I highly recommend Orion for your foreign vehicle needs.

Nov 13, 2024

You are always thorough and professional. You guys are the best.

Nov 06, 2024

Have been my go to mechanic for years. Always just great, priced well, and honest!

Oct 27, 2024

Excellent local business Has been my go to repair shop for over ten years. Very professional and I don’t hesitate recommending.

Oct 27, 2024

Excellent service at a very reasonable price, Marlon and his team communicated during the service process, sent me updates and completed everything on time. Great place to do business

Oct 27, 2024

Excellent service, thorough, knowledgeable, professional. You get what you pay for.

Oct 27, 2024

Fair and reasonable. Not sure you could ask for anything more.

Oct 27, 2024

I’m new to the area and it was nice to feel taken care of and as if the services provided were honest, accurate and fairly priced. I’ve found my new mechanics, that’s for sure! (BMW owner)

Oct 27, 2024

Orion Auto Service does excellent work, is always responsive to their customer's needs, and are always professional.

Oct 27, 2024

Really glad to have found Orion Auto Service for my Porsche service. Honest, no over-selling and they get the job done at reasonable rates. Great communicators also.

Sep 27, 2024

Always received outstanding service.

Sep 27, 2024

Orion was awesome. They did a great job communicating and delivering the quote. I was able to get my vehicle in quickly and work performed with no issues.

Sep 27, 2024

These people are not only accommodating but extremely efficient. They do not suggest work that does not need to be done like the dealership they are very honest and charge fees that are reasonable

Sep 27, 2024

Friendly, responsive, professional are all attributes I easily give to Marlon and the team at Orion. I appreciate the automated/electronic system they use to communicate the estimate, the issues seen and being worked on. They performed first class work on my GTI. Will go back again, if/when I need additional work done. Highly recommend.

Sep 27, 2024

Have taken our BMW there several times. Fantastic service. A great place to take our car for reasonable cost repairs.

Sep 27, 2024

The professionalism, honesty and quality work from these folks is outstanding. I have referred them to many friends and will continue to do so. I am a loyal customer because of their honesty and quality of work.

Sep 27, 2024

This was my first time using them and it was a great experience! Very professional and streamlined process.. everything from diagnosis to invoice can be accessed online. They do good work at a reasonable price, I will definitely be going back in the future!

Aug 27, 2024

Great services as always

Aug 27, 2024

Marlon and Roger went above and beyond to assist me with BMW 5 Series. I purchased a vehicle with many issues that were diagnosed. Orion step in and got the job done. Quick and fast service. I highly recommend them. I will be back very soon.

Aug 27, 2024

My car is running fantastic now thanks to the good people at Orion auto, they looked at my vehicle up and down and found all items that needed fixing and now my car feels wonderful. They are definitely going to be there for my vehicle if ever need any services done again, thank you for the great service job.

Jun 27, 2024

From start to finish it was nothing shy of a great experience. It is hard to find good customer service these days and Orion has great customer service. The communication was wonderful! I always feel that when it comes to anything with my vehicle I am taken advantage of. I went in with a whole list from the dealership that totaled over $11K worth of work that needed to be done. There were items within that list that didn't need to be completed and was 100% honest about that which is surprising! When comparing apples to apples on what did need to be repaired they were even able to save me money over the dealership. I will be taking all of our vehicles to Orion going forward! Thank you Orion team for your honesty and wonderful service, I will recommend anyone that I know that needs any repairs on their vehicles.

Jun 27, 2024

From the detailed digital inspection and estimate to the great communication, my experience with Orion was exceptional. When the needed repairs exceeded nearly the worth of my 2005 BMW, I decided to sell the car. Orion was not only understanding of my decision, they supported it. I found the staff to be very honest and trustworthy. I will definitely use them in the future.

Jun 27, 2024

I was in a time crunch and needed a part replaced before I left town. The staff at Orion’s were incredibly nice and helped me in my quick turnaround time. Super helpful people and can’t recommend them enough!

Jun 27, 2024

I'd give 10 stars if I could. My daughter's 2015 Audi A3 TDI threw a check engine code on a Wednesday evening for a bad DEF injector while she was working on a short-term job in Houston. She called me in Austin in a panic as she had to be in Austin Friday morning. A friend told us about Orion Auto Service. Orion was able to work her in the schedule the very next morning. Marlon, who runs the business, confirmed the problem and sent pictures to me to verify. I found the part at Audi-West 20 miles away. They made the trip to get it for me and installed it that day! She was driving the car again by 6:00 Thursday evening. As a father with a daughter having car problems in a big city 2 hours away, I can't tell you how thankful I was to find this quality shop, and I was amazed at the extent they went out of their way to help us! Exceptional service by Marlon and the crew at Orion!!

Jun 27, 2024

Impeccable services!!!

Jun 27, 2024

The team at Orion is consistently great. They are knowledgeable, friendly, and active communicators

May 27, 2024

Excellent as usual. Took my father's 2014 MB ML350 for service this time. Brake service was performed, everything done with full transparency and excellent customer service.

May 27, 2024

best in townAbsolutely the best. Don't go anyplace else

Apr 27, 2024

A great small family business. Attentive / communicative / with a great level of customer services to secure their clients. No games on the works or surprises. Clear and transparent proposal. Fair pricing. Thank you.

Apr 27, 2024

Best experience at any shop I've been to in Houston period . Thanks for the Service !

Apr 27, 2024

Great job on my wifes car. Running smooth. Friendly staff.

Apr 27, 2024

Great service, efficient process.

Apr 27, 2024

Marlon and his crew diagnosed and repaired the headlight quickly and at a reasonable cost.

Apr 27, 2024

Professional. Quick. Communicative.