Overbuilt Customs
Overview
Categories
Auto repair shop, Auto body shop, Auto restoration service
Phone number
Call: (904) 993-5670Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 3:00 PM
Saturday
Closed
Reviews
Nov 29, 2024
Great people and service. They won't steer you wrong. If you have a problem or want mods to your Jeep, this is the place to go.
Nov 22, 2024
Professional staff. Took time to discuss issues and explain them. Good family vibe and it is apparent they have jeep in their blood. Looking forward to a long relationship.
Nov 06, 2024
Best guys in Jacksonville for Jeeps!
Sep 06, 2024
Brad and his team are in my opinion , the best I've encountered. They know and understand Jeeps. They did me right
Jul 06, 2024
amazing shop they really know their stuff and get the job done right
Jun 06, 2024
I just bought new rims and tires from Overland Customs and I am very happy with my experience. Brad provided me with everything I need, from quotation to installation! Very good communication! They accommodated me ahead of my scheduled install. This team knows what customer service is all about. Thank you overland customs team!! Ben
May 06, 2024
Great automobile repair shop. Excellent service. Thank You for going above and beyond.
Mar 06, 2024
I didn't get work done here but shawn had great customer service so when I do need my vehicle serviced I will choose this shop.
Feb 06, 2024
Brad and team are great... very thoughtful with their recommendations.. Excellent communication and got my Jeep finished faster than projected and within budget. Highly recommend đź’Ş
Feb 06, 2024
Great place. Knowledgeable team. I wanted tires a little bigger than stock, but without going to a lift or other mods. They knew exactly what would fit and what wouldn't and what was going to work best for my driving needs. Even better, they had a set of new takeoffs from a custom build they were doing that were perfect and the price was great. Awesome customer service to boot. Definitely a go to if you are looking to modify your new Jeep or restore your old one. Couldn't be happier.
Dec 06, 2023
Great people providing great service
Dec 06, 2023
Great place. Brad very helpful. Awesome team.
Dec 06, 2023
I first contacted Overbuilt customs about purchasing some new tires and Brad (the owner) said he knew of some used tires that were the size I was looking for and quoted me $1200 installed and said he would go pick them up the following day (Wednesday) and would send me pics of said tires. I never received any pics so I called back on Thursday asking for the pics, he stated he hadn't been able to pick them up yet and he had planned to get them the following day (Friday). I called back on Friday, still no tires and I needed to get tires as mine were completely bald so I went ahead and trusted what he said about the tires and set up an appointment for the following Monday. I dropped the Jeep on that Monday and still he had not picked up the tires. They said to text their store number to get updates however after sending multiple text with no response I called to get an update and he said it would be done Friday which I agreed would be just fine. Friday came around and picked up the jeep with the new tires and upon paying the bill he said the price was now $300 more than his quoted price of $1200. He explained they had alot of issues getting the tires on and I reluctantly paid the increased price (what choice did I have) I then went out to look at the tires and noticed there was what I thought was mounting lub all over the wheels from the mounting process which is typical, I used to install tires so this did not alarm me. The tires were acceptable however I don't believe they only had 2500 miles on them like he had originally claimed. That's another story. The following day I went to clean up the Jeep and took a much closer look at the wheels when I realized what I thought was mounting lube was actually scratches in the paint on the wheels. I had 5 wheels, including the spare mounted and each wheel was severally scratched. Not just surface scratches but deep into the paint scratches you can feel with your nail. I then proceeded to buff all 5 wheels to reduce the amount of scratches which took up my entire weekend, not at all what I had planned to do that weekend. I figured I would call Brad on Monday and he would make things right by at least reducing the price to the originally quoted price of $1200. He at first was apologetic about the scratches and even offered $100 refund however when I stated that was unacceptable he then started to claim I was lying and proceeded to hang up on me. I'm not one to typically write up a negative review on a small business however they way they run this place is just terrible. I highly recommend avoiding this place at all cost if you're installed large tires as they clearly do not know what they are doing. I can't speak for their other services, to be honest he looked like he provided a great service and seemed pretty knowledgeable but after my experience with dealing with this place I'd proceed with caution for any of their services. * Quoted $1200 then upon pick up jacked up the price $300 Overcharged 25% * Failed to send pics after stating you would multiple times * Tires appear to have more miles than originally stated * Failed to keep me updated, unresponsive when texting * Spent entire day Saturday buffing wheels to remove scratches and when I contacted them I was ultimately hung up on. * When I called to discuss how to resolve this issue he offered $100 refund and after I said that was unacceptable due to the damage done to the wheels he proceeded to hang up on me.
Dec 06, 2023
Nothing but good! Brad is very helpful and knowledgeable. Did a great build on my Jeep! Very pleased.
Dec 06, 2023
The entire crew over at Overbuilt Customs is just amazing! Everyone is extremely knowledgeable and really take the time to break the work and the issues down for you so you can make informed decisions. My Jeep will not go anywhere else!! Thanks Overbuilt!!
Dec 06, 2023
Been coming to Brad and his team at Overbuilt Customs for over 10 years, and honestly, wouldn’t trust me Jeep with anyone else. Everyone is super friendly and the quality of work is top notch. He fit me in on short notice and got everything done I needed and took the time to sit down when I asked for recommendations for future projects. Will definitely be back for years to come!
Dec 06, 2023
Could not say enough good things about the team at Overbuilt Customs. Fixed and upgraded to MetalCloak HS Steering System and Oliver’s Custom front drive shaft. Down to Earth, Great Team, and Awesome Mechanics. Thanks Overbuilt Customs and Brad!
Dec 06, 2023
Extremely nice people, not to mention they really know their stuff. Not "salesish", great to have a "jeep guy" place!
Dec 06, 2023
Fixed my Jeep front suspension issue and replaced my tires. Very professional and knowledgeable!
Dec 06, 2023
Good people. Fixed the AC on my 1984 Toyota Land Cruiser FJ60. Lots of cool projects going on there featuring mostly custom jeeps and some other land cruisers.
Dec 06, 2023
Great communication and finding out what other shops or "mechanics" managed to screw up. Overbuilt was highly recommended by the offroad and jeep community. My goto shop for the future!
Dec 06, 2023
Great people. They know jeeps. Fixed my death wobble! Would definitely use again!
Dec 06, 2023
Great talking work Brad super knowledgeable! We will be back!
Dec 06, 2023
I don't know where to start. Overbuilt Customs is a top notch operation, using superior parts and products on each and every aspect of the job. Communication is prompt, prices are beyond fair, and the end result is unbeatable.
Dec 06, 2023
Overbuilt Customs installed an ARB Base roof rack and Smittybilt hinge steps on my Jeep. I ordered the merch with a down payment and once it arrived made an appointment to have it installed. I dropped off my Jeep in the morning and picked it up a few hours later. The install looks great and the price they charged for the install was more than reasonable ($120 per hour I believe). They specialize in Jeeps but work on trucks as well. I would highly recommend them to all of my Jeep friends looking to add on some aftermarket accessories.
Dec 06, 2023
Quality work done right
Dec 06, 2023
Solid and trustworthy work! Great guys!
Dec 06, 2023
The only place in town I will take my Jeep to all of the others are either extremely overpriced or they will break your Jeep
Dec 06, 2022
Absolutely the best! Their entire staff is so helpful and knowledgeable. I brought my 87 Wrangler to them and it now runs perfectly. They deserve 10 stars!
Dec 06, 2022
GREAT PEOPLE AND GREAT JOB. WILL ABSOLUTELY USE AGAIN.
Dec 06, 2022
Great customer service, updates and pricing. Brad was a pleasure to work with and the work was high quality.
Dec 06, 2022
I took my 79 CJ5 for a transmission swap. They fabricated the crossmember and modified the floor of the Jeep. Brad and his team did an amazingm job. Transmission shifts smoothly. I couldn’t be happier. Highly recommend for custom jobs or your jeep needs.
Dec 06, 2022
Knowledgeable, reliable, no nonsense shop. Friendly staff.
Dec 06, 2022
Same great quality service as usual
Dec 06, 2022
They provided an outstanding lift kit and new tires for my Jeep Wrangler 75th Anniversary Edition. All work was done very thoroughly and with attention to detail. The ride is smooth and leveled. The owner took the time to go over several different kinds of lifts that suite my need. I told him that I always park my jeep in my garage and I didn't want it too high that it wouldn't go in. We settled on a 2 1/2 inch lift with 33" Tires fitted for my stock wheels. The combination works well. On a standard house garage, I still have about 2 inch clearance when driving in the garage. They also provided a wheel balance and speedometer adjustments. I dropped it off on a Wednesday morning and pick it up the next day at lunch time. Highly recommend this facility to for all of your Jeep Lift Needs!!!
Dec 06, 2022
Very clean shop nice people they dont oversell honest about your best ootions will definately do repeat buisiness