Pacific Automotive

Nov 05, 2024

Got at their shop with blinking battery light. Since my home address is 3 hours away from SD and even though they had several cars ahead of me, they pushed the order of an alternator which got delivered in less than an hour and installed it on my car just a few hours later. Not only they showed compassion for my despare, but also gave the greatest and fastest service I have ever seen. Part and labor together, such a great offer. 5 Stars for John at frontdesk. Great person giving the greatest customer service. High Five John and thank you so much.

Nov 05, 2024

The Pacific Automotive Team is great, they got me in right away and had me back on the road in less than 2 days with a full radiator replacement. This will now be my go to auto shop!

Oct 19, 2024

Great service and value in air conditioning repair for my 2009 Prius. Excellent communication.

Sep 19, 2024

Jonnny really made it happen. Ricardo too! The whole team. I decided I was going to try and do some car repairs and save a buck. Big mistake! Take your car here, to the professionals. No sweat. Now I’m back on the road! Thanks Team🚙

Sep 19, 2024

The guys at the shop was very friendly and professional. Bernard was able to bring me in first thing in the morning and got me out before my work shift. I brought my car in because the AC was not working correctly. I thought it needed a recharge but the issue was less complicated and more cost efficient to fix. They completed the repair within the hour. They were also able to find a few more issues with the car that needed attention. John was able to get the quote out the same day. Highly recommend Pacific Automotive, these guys are quick, honest and professional!

Aug 19, 2024

Everyone is really nice and they are a very honest shop. I would recommend them to everyone!

Jul 19, 2024

Excellent service and friendly customer support, I totally recommend this place

Jul 19, 2024

I had a great experience at Pacific Automotive. Not only do they treat you like family, John and the owner Ben we're so professional and explained to me what needed to be done on my Cadi. The best part is their pricing will blow anybody out of the water. I would highly recommend going to them. You will be very Satisfied. I am.

Jul 19, 2024

Recommended by a friend. Service and communication were excellent. Prices are reasonable. More importantly-they are trustworthy!

Jun 19, 2024

I went to a competitor Family Auto Service for an estimate and they were going to charge me over $4,000 vs 1,084 the amount from Pacific Automotive. Pacific Automotive helped save me so much money, were amazing to work with. I strongly suggest that you don’t go to a big chain and that you should go here for all your auto needs!!

May 19, 2024

Great service 👏

May 19, 2024

Had a problem with my 1993 Chrysler Concord jerking and turning off and then would start up again. It was a mystery to solve but Pacific Automotive found it was a worn out crankshaft sensor. They are very professional and knowledgeable.

Apr 19, 2024

Troublesome oil leak fixed! When my usual little mechanics shop saw my issue was a bit too big to handle, they personally dialed up the good folks at Pacific Automotive and they gladly took the job. Right away they were candid about the repair and gave an estimate and timeline. They called me several times to provide progress updates which I greatly appreciated. In no time I had my Honda Pilot back in great shape and not only that, the repair came in a few hundred dollars below estimate. Courteous and professional. Would absolutely recommend.

Mar 19, 2024

I highly recommend taking your car here if you are in need of an experienced repair shop. They are very friendly, responsive, and do great work. I had my 2016 Jeep Grand Cherokee engine rebuilt and they did a phenomenal job. The vehicle runs great now! They also did some extras at cost because of the large repair business. This is my second time using them and they continue to impress.

Mar 19, 2024

They charged me $200 for advanced diagnostics and never gave me that. Brought in my vehicle because it failed smog. I had a budget of $8k to fix the issue. They instead fixed the second issue I was going to have them look at after it was able to pass smog. Once they fixed that they had it out on the curb saying we're done come get it. After looking at the paperwork I paid around $800 for nothing. The only diagnostics they did was check the codes to find out the air filter is dirty. That doesn't explain why it fails smog testing. I'll give them 3 stars because the work they did do came out okay so far. Even though when my vehicle left they're yard it suddenly developed a flat tire. I won't be coming back and I suggest others find somewhere in a better part of town. The shop is located in a drugged out homeless part of town. Also I didn't hear one employee referred to as a Mechanic, just technicians. Which means they don't have anyone on board to handle real engine work. Just overpriced component work.

Feb 19, 2024

Pacific Automotive resolved an annoying rattle that Hyundai could not identify on my 2007 Elantra with 185,000 miles. The service team was friendly, and we also completed a much-needed tune-up for an excellent price. The car runs like the day I picked it up from the dealership! Great work, Pacific Automotive! I highly recommend this shop.

Dec 19, 2023

If you're seeking more than just a mechanic but a competent one, you've come to the right place with these guys. They know exactly what they're talking about.

Nov 19, 2023

Excellent customer service! These guys are excellent, very knowledgeable and fair.

Nov 19, 2023

After years of frustrations on finding a good car repair shop, FINALLY! Pacific Auto, Trade St. San Diego has been our repair shop for 10+ years. NICOLE - Receptionist/coordinator is a gem; accommodating, friendly, follows up to let customers know what the status is on repairs, when it will be finished, etc. NICOLE is a real pro! *** Owner Olivier, honest, competent, as his repair recommendations are 100% trustworthy, one can count on his decisions to be fair and straight forward, like Olivier's personality; a no-nonsense kind of guy. NOW COMES THE CLINCHER, we've never had to come back a 2nd time for the same repair... Which proves the staff is as good as the man who hires them 👍 You guys are ALL awesome! Bottom line, PACIFIC AUTO IS THE REAL DEAL!!!

Nov 19, 2023

All of the gentleman that work at this auto repair facility are phenomenal! they are professional, knowledgeable ,and kind! They are experts at what they're doing and oareconscientious about fair pricing if you live in San Diego I need a car repair this is your place to go! :-)

Nov 19, 2023

Although I personally and on behalf of an organization have used Pacific Automotive for more than two decades, this is the first time I have posted a review. WHY rate Pacific Automotive with the highest rating? Trustworthy, honest, integrity, quality and professional work! There are shops that may recommend work not needed or bill you for work not done. You can rest assured that Ben and the Pacific Automotive team will take care of you and your vehicle as family.

Nov 19, 2023

Brought my 1969 Alfa Romeo Spyder in for a much-needed alignment. They were spot on with their estimated repair time and price (made an appointment ahead of time). The car now drives like it is on rails. Love working with real professionals. Refreshing. Headed down with another car shortly.

Nov 19, 2023

Excellent service and incredibly affordable. Customer service and care on point. Thank you guys for such great work!

Nov 19, 2023

Fast and most important..HONEST !!!!! Old style Mechanics and Ownership …….very impressive, a little hard to find but worth it….

Nov 19, 2023

Great food !!!

Nov 19, 2023

Great service. Took care of my issue quickly despite not having booked an appointment. Will definitely be coming back.

Nov 19, 2023

Honest and thorough. I wasn't sure what I would hear about the condition of my 2005 Ford Escape. They walked me through what was needed and made me feel confident in their judgement. I feel confident driving my vehicle now and love all of the work they did bringing my car back from the edge. Sometimes you just need an honest team that understands you are putting your trust in them. The work was done in a very timely manner. The team was friendly and professional. I recommend giving them a visit and I will be bringing them more vehicles as I trust them.

Nov 19, 2023

I called from out of town with a unique problem. While Pacific Automotive could have had me go through them, it may not have been the best solution for either of us. Instead, Pacific Automotive, took the initiative to look up the name and phone number of someone who could solve my issue directly. This level of integrity has t come through in all their business interactions. I appreciate the expert guidance.

Nov 19, 2023

I've been very pleased with the service here! They have been honest, thorough and fair. I'll keep bringing my Evoque here.

Nov 19, 2023

John and James are both great! Everyone that works there are wonderful. They are very honest, nice and efficient!

Nov 19, 2023

Prompt, courteous, professional, reasonable prices, excellent work!

Nov 19, 2023

Wonderful experience with John and everyone else there. Helped me diagnose a vacuum leak and quickly fixed the issue. Would highly recommend!

Nov 19, 2022

These guys are awesome!!! I was recommended this place from a friend and man did they help me out! My car was starting to make some weird noises and I brought it to Aamco at first and they said it’s the transmission failing. They quoted me $3500 for a rebuild. Jim and the boys here realized it was super low on trans fluid due to the seal going bad so they added some and the noise went away. The seal is being replaced along with the filter, and fresh fluid. So glad I got a second opinion and I’m very happy with the price. 5 stars!