Pacific Highway Auto Repair

Nov 12, 2024

Excellent mechanics. Excellent and timely communication. Great customer service and friendly. Straight forward no bs. I have had them service both VW and Honda. The program they use for reporting diagnostics found has videos to explain for unfamiliar issues. For example, they said my wheel bearing was making noise, and I had no clue what that meant. Video explained what it is was and what could result if no repair was done. They repaired it and now my car makes significantly less noise and is now safe to drive. Will continue to return due to them being reliable and honest. Mechanics are highly knowledgeable in what they do and appear happy to be there.

Nov 12, 2024

Friendly and knowledgeable professionals.

Oct 29, 2024

Very helpful, pleasant people working there. The price for my brake replacement was extremely reasonable . I’ll recommend to others for sure.

Oct 19, 2024

Phillip and the crew at Pacific Highway Auto Repair are knowledgeable, reliable, and trustworthy in providing services and repairs for my 2015 Fiat. "Big thanks to Phillip and the crew at Pacific Highway Auto Repair."

Oct 19, 2024

Awesome service! Called in and told them my what I needed fixed. We set up a time to bring my car in, they were waiting for me as I pulled up. Serviced my car as I watched, boom! in-and-out. Great work! I trust these guys. Will be back everytime I need service on my vehicle. 5 stars!

Oct 19, 2024

Honest. Quick diagnosis and repair. Clinton was very helpful.

Oct 19, 2024

I went there first time for maintenance check on 2019 my Lexus 300h Friendly and my appointment was immediately serviced

Oct 19, 2024

I’m so glad I found Pacific Highway Auto Repair so I can keep my Fiat. They are professional and helpful and they know Fiats! Dealing with them has been easy. My car is running great.

Oct 19, 2024

José, Clinton, and their mechanic staff always have it dialed in. Thank you for your expertise on my 90s bmw. I look forward to coming back soon!

Oct 19, 2024

This is me of the best service companies I know. Jose is extremely knowledgeable, honest and professional and he is excellent about communicating with his client. Service is prompt.

Sep 19, 2024

Fast, efficient & professional service! Highly recommend

Sep 19, 2024

Found Pacific Highway Auto Repair online and decided to take my 4Runner there with it being close to my house. The diagnostics report they shared after inspecting my vehicle was really helpful and made clear exactly which repairs were needed and made it easy to prioritize. Great service and transparency throughout entire visit. Thank you Pacific Highway Auto Repair!

Sep 19, 2024

Have only used once for transmission fluid drain and refill. Car was not running smoothly but after recommended service seems to be running well. Very honest about pointing out a minor scrape caused by their personnel which they are going to pay for body repair.

Sep 19, 2024

I Love Pacific Highway Auto Repair. I can't use enough words to describe how important it is for Me to have This Shop in My corner. I'm currently rebuilding My 2nd Land Rover & I honestly couldn't have done it without this Crew as My backup. Keeping My vehicles up & Running is vital to Me with 5 Kids & a 100yr old Grandmother. (Thanks Jose) On the management side, Clint is a Professional of the highest caliber. His attention to detail, courtesy and ability to answer any question is by far why I'll never deal with any other shop again.

Sep 19, 2024

Very relatable and up front on service issues. Kept us in the know of everything that was being done. Completion date was on time with no delays. Would definitely return here for my service needs.

Aug 19, 2024

I cannot recommend Pacific Hwy Auto enough! From the moment I brought in my Mini Cooper, I felt I was in good hands. Their honesty and reliability are unmatched. Yes, the service may be a tad on the expensive side, but it's absolutely reasonable considering the quality and peace of mind I get in return. What I appreciate most of Pacific Hwy Auto is their deep understanding of vehicles, especially my Mini Cooper. They were able to diagnose the issue swiftly and accurately, saving me time and unnecessary expenses. If you're looking for an auto mechanic who values transparency, reliability, and expertise, look no further. Pacific Hwy Auto is the real deal!

Aug 19, 2024

We had a car break down and was towed to Pacific Auto Repair. They were very helpful, gave a thorough description of the problem that we had (unfortunately a cylinder was broken and the cost to repair this was deemed uneconomical). The repair center was kind and patient while we decided our options and waited over a week for us to arrange a salvage company to take the car. Thank you so much for your help!

Aug 19, 2024

Always courteous and timely with reasonable charges explained prior to service Clinton has been great to work with for both of our family cars over the years. MS

Aug 19, 2024

Always good service and fair pricing from what I can tell. Had an installed part fail that was still in warranty and they fixed it at no extra cost to me.

Aug 19, 2024

Great quick job done well! I was referred to Clifton form Diesel Doctor from El Cajon, well done

Aug 19, 2024

I had purchased an oil change voucher at a charity silent auction. With no questions asked, I received upgraded oil and a filter with several other perks. The staff was polite and the job done quickly. I highly recommend Pacific Auto.

Aug 19, 2024

Really helped me out in a bind, and saved me about $600 over what another shop said I needed. Very professional, good job and will definitely use for future work.

Aug 19, 2024

This is my first time going to this auto mechanic store to get my front brakes rotors and sensors on my BMW Z4 2022 They did an amazing job and I would highly recommend them. This is now my to go mechanic from now on.

Aug 19, 2024

This man is honest kept is word very friendly yes I will take my to him if you need work done on you car give him a chance he want disappoint you I give him my business again he deserve a 5 star

Aug 19, 2024

What an awesome place. I got a next day appointment online, dropped my car and keys off, got a great quote, and then an even better price when I came back the next day to get it. Awesome people, Clinton is so helpful and informative and the car is perfect for a great deal. Thank you Pacific Coastal!

Jul 19, 2024

Great to deal with. Clinton was very helpful and honest. They are our new BMW shop in San Diego!

Jul 19, 2024

I recently took my car in for an AC diagnostic and was relieved to hear it was a small fix! I took it somewhere else for repair 2 years ago and it only lasted 2 months before it stopped blowing out cold air. Turns out it was the relay that was having issues, which they said most places don’t bother to even look. Diagnostic started at $225 and I only ended up paying $285 at the end of the day and was only without a car for a few hours. Thanks!

Jul 19, 2024

I've used PHAR before and so when my starter failed, I called and Clinton said that they could fix it, same day. They did that and that's the good part of the review. When I was asking about the price of the starter, I told them that, on Amazon, prices for a 2.4L Tacoma starter were $60 on the low side and $90 on the high side. They charged me $250. I had the tow truck driver text me when he delivered the truck to them. PHAR contacted me about an hour later saying it was repaired and I could pick up the truck at any time. Total charge was $450. To be clear, they told me that what the repair would be but I think that 150% mark up for the part and the $200 labor charge was high.

Jul 19, 2024

Most trust worthy mechanics in San Diego!

Jul 19, 2024

They did an excellent job in changing my timing built for my Equinox. They have a lot of experience working those cars and if you are an owner of one you know how finicky that car is, great service.

Jun 19, 2024

As always, these guys do a great job! They always go the extra mile to make sure my car is running at its best.

Jun 19, 2024

I just moved here from Chicago. It’s the 2nd time I’ve used Pacific Hwy Auto. They are quick and thorough. Very honest and straightforward with cost.

Jun 19, 2024

I took my car here about a year ago to change my brakes. They never stopped squeaking even a year later so I took it to another shop and was told the brake pads that were put on were not good quality and because of that I have to get a whole new set of brakes after only having them 1 year. Disappointing

Jun 19, 2024

Very good customer service. Thanks

May 19, 2024

I have had my 1984 Porsche 911 repaired here on five occasions since March 2022. Brian, the owner, always does a great job. He corrected a lot of issues with my car and it is now well sorted. His entire staff is top notch and always customer friendly. They don't try to upsell you or pressure you to perform unnecessary maintenance. I highly recommend taking your car here.