Paradise Chevron

Jan 23, 2025

Family friendly spot. Clean clean clean... Great people and they have a good mechanic now with all the software and tools to do most anything. Closest propane fill on this side of town.

Jan 16, 2025

1/14/2025 I apologize for the other 2 reviews, they have been removed. However, I need to clarify a few points you brought up in your reply: 1) When I spoke with Lucky on January 2nd, I didn’t demand anything, nor did I want anything for free. I asked questions regarding the new diagnosis and the additional charges because after obtaining a second opinion, I was informed that an oil pan leak is often misdiagnosed, and that the timing cover might have been the original source of the leak. I shared this information with Lucky and his response was that he hadn’t removed the timing cover during the work he did in October. To be clear, I returned two months after the original repair because the original leak had not stopped. 2) At no point did I say the car was “pouring out oil.” When I visited the shop on December 23rd, I described seeing oil stains on the floor of my garage, and Lucky gave me his cell number and suggested I take pictures so he could see the leaks. After providing those pictures, he asked me to schedule an appointment for early January. 3) During our conversation on January 6th, you mentioned that you didn’t believe Lucky raised his voice at me. While I understand you may have a different perspective, I was present on the call, and I felt his tone was inappropriate. You said yourself that it is something that you are continuously working on with Lucky. I was informed by another employee that Lucky had problems with two other customers that day (Jan 2nd) and that he is a great mechanic, but has “an attitude problem”. 4) Regarding the credit card charge, I was not informed of it in advance, and your wife even apologized for this oversight. I suggest putting a more visible sign in the shop, as the current setup at the counter is quite busy. 5) Lastly, I want to address your threat regarding the review (which was prior to your latest revision). A review is simply a reflection of a customer's personal experience—both positive and negative. I hope that others can consider this feedback, along with the other reviews, to make an informed decision about where to take their cars for repairs. Thank you for your time. 1/12/25 I took my car in October 2024 for an oil pan leak. The bill was around $870, but when I got home I saw the bank charge had gone through for $906. I went back the next day to ask about it and was told the surcharge from the credit card company is passed onto customers. I said “So if I had paid with cash or a check I wouldn’t have been charged the extra $30?” She said that was correct and I said that would have been nice to know. Then my car started leaking oil again and Lucky told me to make an appointment on line, which I did, but I also took it to another garage to get a second opinion. Long story short, Lucky wanted to charge me another $900 to fix an oil leak that he hadn’t discovered before: “I didn’t take the timing cover off last time”. He got more and more agitated and began yelling at me during the phone call saying I didn’t have to believe him, I didn’t have to have it fixed there, but he is the mechanic genius…I had enough and told him to take my car down and leave the keys in it so I could go get it. When I got there he was gone with my car still on the lift, hood open. A few days later I met with the owner who acknowledged he needs to work with Lucky on his customer relationship skills. I still have an oil leak and no more money to pay for something that that should have been diagnosed and fixed 3 months ago.

Jan 06, 2025

I had an excellent experience at this shop! Lucky was fantastic—very helpful, professional, and efficient. He quickly replaced the front suspension on my Suburban, and the quality of his work was top-notch. I highly recommend this place for anyone in need of reliable and skilled service.

Jan 06, 2025

Ron, the owner filled my tires at 7am sharp. It was freezing outside and all my tires were low. He was so kind and treated me like a friend. Him and his wife are the reason I'll go there for ALL my vehicle needs! Ford for life!

Jan 06, 2025

I had an appt this morning for 2 different cars to get an oil change. I got here with the first one and the employee (not the brightest) insisted there was never an appt on the board. I explained that I made it in person, with the owner, and he wrote it on the dry erase board. The employee shushed me and kept babbling on about if I made the appt on the computer, which I tried twice reminding him I made it in person. He kept with his nonsensical yapping so I left. I took a picture when the appt was made to have a reminder. I’ll still get gas, rent Uhauls but I can’t make appointments that disappear, only to be condescended by an employee.

Nov 06, 2024

Lucky was great got my fuel filter changed an away I went

Nov 06, 2024

Quick emissions test. Good price also

Oct 06, 2024

I like to support local businesses and Paradise Chevron is literally 1/2 mile from my house. I needed to upgrade my brakes for towing a travel trailer. Michael was very helpful and friendly, explaining options. He got my truck in to replace the brakes quickly. After he looked at it, he called to let me know what the price was going to be. He encountered an issue where a previous tire installer had stripped out two lug nuts but he was able to drill them out. That extra time only raised the estimate about $100. TBH, since I've only driven the vehicle that 1/2 mile back home, so I'll reserve the fifth star for after I've had the opportunity to try out the brakes while towing my trailer.

Sep 06, 2024

If I rate you from 1 to 10 you Ron and Mike are a 10. Best service 💯 best prices💯💯fast and polite.

Aug 06, 2024

The mechanic explained everything that he did awesome work

Aug 06, 2024

Very knowledgeable and fast.

Jun 06, 2024

Fair pricing. Great work. Michael is an awesome and friendly mechanic. Won't go anywhere else. I trust him.

Jun 06, 2024

I wasles in into the gas station letting them know I need a emissions test. Their was a older man with a mustache and beard that was very very disrespectful and rude. It was 1pm and he said they are closed, I asked what are the hours, because their website said 8am-6pm. He said you can believe everything your read. I told him as a business, you want to have the most updated info for your customers. They way it eliminate all the calls and they no the hours, and they would let have to deal with what I just dealt with. He needs better customers service or a job that don't deal with customers. If their website was updated, I wouldn't of wasted my time driving there getting off of work, if I new they only do them from 9am-12pm. If he don't want to be asked agy, add that in the website.

May 06, 2024

A very convenient location and has been for decades. Love the owners, like family.

May 06, 2024

Always helpful and honest

Apr 06, 2024

Close to my house, same day appointments and service, friendly staff, and reasonable prices.

Apr 06, 2024

Great people outstanding service called Ron told him the problem with my truck got me right in diagnosed it made the repairs and out the next day. Thanks guys

Apr 06, 2024

Great service! Michael fixed my car on time and in the price point I expected.

Apr 06, 2024

Prepare to be price gouged! I can't speak for his work . I needed someone to bleed my brakes he quoted me $200.00. Everyone else quoted me $45.00 up to $60.00. Shop around!

Apr 06, 2024

Very helpful knowledgeable. Fair. The next time I need to service my truck this is where I'm taking it.

Apr 06, 2024

Wonderful customer service, fair and honest service and communication. Also all work done in a timely manner! Very satisfied

Mar 06, 2024

Great service in the shop, Michael , the mechanic was honest and professional! We highly recommend this business. Thank you from Tip Top custom landscapes and tree services

Mar 06, 2024

Oil change great service

Feb 06, 2024

Fast and thorough work. I am confident that my car was fixed correctly along with good advice.

Feb 06, 2024

I've gone here for the past 3 years with multiple vehicles and had great service. Last month they charged my wife 900+ dollars to change her brake pads. I don't know if it's a new mechanic or what but it's completely ruined my opinion of them as an honest business. I won't be doing my business here again.

Feb 06, 2024

I've never really had a negative experience here. They've worked on my car several times. Michael worked on my car yesterday. I feel safe driving to Phoenix with my baby now. He was honest and really helped me in a bind. I think anyone that wants an honest mechanic that isn't going to request your first born for repairs, should come here. I think, not sure, but I think this little shop is family owned. They're just all so incredible.

Feb 06, 2024

My first time at Ron's. I was a walk in and they treated my car and myself with concern for my car and respect for my special needs in having my car done on time...awesome job guys. Highly recommended in my book🙂

Feb 06, 2024

Super fast and Michael let me know what other work I'll be needing.

Feb 06, 2024

They always do a great job and they are recently priced. They have friendly staff.

Feb 06, 2024

Tried getting propane at about 2:45pm on Oct. 28th Saturday but was told "I'm leaving in a while and nobody else knows how to do it"....far from any ⭐

Feb 06, 2024

Went to have bulbs repaced. Owner came out to check what I needed. Messed with tail lights, even replaced bulbs. Informed it was a short and gave me 2 places I could check out. Would not take money. Said we were fine. This is 2nd time we've had a pleasant experience.