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Parker Automotive Service Center

5

4

3

2

1

4.8
(472 reviews)
Review highlights

"… of town and had some car issues. Shane, and the crew were amazing. They worked around my schedule and got me fixed up quickly. For a not ideal situation, they made it …"

"They care about quality repair service and customer interaction."

"I have been a customer for a few years now, I trust their work and the staff."


Overview

Categories

Auto repair shop, Auto body shop, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:00 PM

Saturday

Closed


Description

Parker Automotive Service Center is the leading auto repair shop in Tucson! We are a full-service auto repair & maintenance center - providing comprehensive auto repair services to the Tucson, AZ, community since 1995. We provide everything from oil changes, to suspension repair, and more! Family owned and operated, we offer an unparalleled level of expertise and professionalism when it comes to getting you back on the road quickly and in the most cost-effective manner possible. For more information on our auto service shop and to request a free estimate, feel free to stop by or give us a call today!


Reviews

Dec 03, 2024

Scott was very informative & hepful.


Nov 28, 2024

Been going there for years, then they defrauded me, TO MY FACE! I straight up went in as BAIT, and simply accepted what was presented. I looked right at the damage they caused, called attention to it, and Shane STILL billed me for it. You can keep the money, thief! I'm never going back Watch out for yourself with these frauds!!! Hopefully this warning helps someone avoid unnecessary stresses.


Nov 28, 2024

Fantastic customer service and automotive service, affordable too!! I have brought 2 vehicles to them and I always leave with the proper answers and service done. Also, thank you for the conveniant rides to and from while vehicles get serviced. Thank you sooo much!


Nov 28, 2024

They were very nice when I called and explained my problem and they told me they could fix it. It’s an electronic problem with a newer Mazda. I finally got an appointment and drove 40 minutes from my home and I just got here and they told me at the front desk that they couldn’t fix it and I would have to go to Mazda. These people are CLUELESS. AVOID!!


Nov 21, 2024

Great customer service! Fixed a problem other shops tried to avoid and then misdiagnosed as an out of warranty “problem” costing thousands. Luckily I didn’t believe them, even though I’d gone there for years. I came here and they found it in minutes (and fixed it). I think they fixed it for free.


Nov 21, 2024

Meticulous and fair. Also genuinely friendly and caring.


Nov 21, 2024

Parker Automotive does the job expertly and professionally. They always practice preventative maintenance and will tell you what you need as well. You can trust their conscientious service.


Nov 21, 2024

Parker did a pre-purchase inspection a Honda Element for me. They did a great job told me what i needed to know about the car. We ended up buying the car on their recommendation!


Nov 14, 2024

Absolutely the best service in every way. All of the staff are extremely knowledgeable, professional & personable. I'm so grateful to have found them & to know that my car is in the best hands.


Nov 14, 2024

Great customer service and auto care. Does amazing work on vehicles.


Nov 14, 2024

I am so glad I took my car to get fixed here. They are friendly and very helpful.


Nov 05, 2024

A pack rat destroyed the computer in my 2006 Highlander. Parker fixed the issue. Best staff in town.


Nov 05, 2024

As usual, outstanding service at Parker!


Nov 05, 2024

Good service. Fair prices I like that they check everything out and let you know the priority of items that need to be fixed


Nov 05, 2024

Highly satisfied with my experience at Parker. They kept me updated with my vehicle the whole time. Wonderful customer care. Will definitely be going back for any future mechanic work.


Nov 05, 2024

I am so thankful to have been recommended to Parker Automotive for my car needs. Immediately when you walk in, you are greeted with respect and kindness. They are very patient and take the time to explain to you in detail about your car's needs and even give you a detailed inspection report (with photos) of things that could be an issue with your car. They never pressure you to do more than the warranted and needed repairs and fix the issue within a timely manner. Everyone is very welcoming and it is a very positive experience coming here. I would recommend Parker Automotive to anyone needing car matience or repairs, and plan to come here with my future car needs.


Nov 05, 2024

I have been with Parker Automotive for close to 20 years and they have never let me down. Always professional, accurate and a superb staff. My car and I love Parker Automotive. Wouldn’t go anywhere else!


Nov 05, 2024

I’ve been taking my Honda to Parker Automotive for years and they’ve always provided excellent service. My 20-year-old car and I say, thank you!


Nov 05, 2024

The quality of the detail to full service was very much appreciated.


Nov 05, 2024

Was treated like a VIP from the moment I made the appointment. Excellent communication, friendly, well informed staff. Absolutely recommend.


Nov 05, 2024

Your service was very good and timely. I appreciate all you told me was wrong on my car. You have allowed me to have only the things I can afford be fixed. Thank you for understanding that I can’t fix the rest of my car. Thank you Debora S Williams


Oct 05, 2024

Excellent service! Brought my car in due to check engine light. Bryce helped me out with the inspection of my vehicle, and let me know what repairs he recommended. Was sent a detailed review of my car with pictures, comments, and prices which were very useful in helping me determine what to do next. Honest and friendly service! Would recommend. 🙂👍


Oct 05, 2024

I just had my first dealings with Scott and the gang at Parker. My car was towed there because it literally just stopped whilst I was on I-10. Scott called me and told me the process would be to run a diagnostic test then he would call me and let me know the results and next steps. Scott called me with the results. He explain to me why a second diagnostic test was necessary. I agreed. The next call was a tough one, for both Scott and me. Unfortunately, Scott was the bearer of bad news. He told me that my engine experienced a catastrophic failure and that the diagnostics indicated that I might also have a transmission failure as well as a possible hybrid failure. Since my car is (was) a 2008 Toyota Prius with 224 K miles on it it was not worth repairing. Scott explained their Pre-Purchase service to me and even reached out to a car broker he knows to assist me in my search for my next vehicle. Scott was very kind, considerate, patient and professional. I will definitely go back to Parker Automotive and recommend them to anybody that says the word " mechanic" to me! ⭐⭐⭐⭐⭐


Oct 05, 2024

Mechanics are like dentists, you don’t want to go… but if you avoid it for too long then you will ultimately suffer more financially (and physically?); The choice in auto shops is as personal. Parker is perfect for you if you value: HONESTY, COMMUNICATION and want to avoid uncomfortable experiences. The Parker automotive team has taken care of my family’s vehicles for the last 5-7 years and even though we haven’t shared a meal (yet) they make us feel like extended family whenever we bring our vehicles in.


Oct 05, 2024

Everyone at Parker Automotive were friendly , helpful & knowledgeable. From the guys up front , the mechanics that fixed our vehicle, & George who shuttled me back & forth . We were desperate to get the vehicle fixed & on the road because we're an overnight delivery courier & each night we're down we loose cash . No one else had an opening for days . Parker got us in , diagnosed the problem , got us temporarily on the road , got the part in the next business day & repair was completed in less than 4 hours . A 1 - 10 rating I give them a 12. Thank everyone at Parker Automotive . I recommend them th anyone who needs their vehicle repaired , repaired right & in a timely manner .


Oct 05, 2024

Excellent service and friendly employees.👍👍


Oct 05, 2024

Great service friendly customer servjce


Oct 05, 2024

I am appreciative of the service that Parker Auto provides. They remind me of the car maintenance needed, which extends the life of my car. They know when parts are still under warranty and I have the peace of mind that their work is professional and that I am not being over charged. This is why Parker has been my mechanic for 25 years plus. They represent the best of what Tucson small business is all about.


Oct 05, 2024

I couldn't be happier with the service at Parker Automotive! The staff are friendly and knowledgeable, taking the time to explain the issues in detail. They provided a clear estimate beforehand, and the repairs were completed quickly.


Oct 05, 2024

Professional, courteous, caring. They do work that is thorough and went through every inch of my car. I feel fortunate. Immaculate shops, first class. Everyone is professional and I am in good hands. Thanks to Shane, Enrique and George and all the staff. My car will be 100% together and I could not feel more relieved. Referred to my by trusted friends and colleagues.


Oct 05, 2024

Promt, courteous, and professional. Thank you, Scott for your help on the Pre Purchase inspection service. The results that you provided was one of the key enablers on my decision to purchase the pre owned vehicle. Thanks again


Oct 05, 2024

Quality, fair price. Very polite and considerate.


Oct 05, 2024

The service was very professional. I highly recommend Parker Automotive.


Oct 05, 2024

They were exceptionally kind and respectful. And even entertained one of my children by teaching them some things about engines while we waited. T


Oct 05, 2024

Very happy with my service at Parkers. Great staff and very thorough!