Parkrose Auto & Truck Repair

Nov 07, 2024

I had a particularly hard-to-diagnose problem/noise that seemingly no shop could diagnose and/or fix! I either went to, or called, approximately 7-8 different shops, and until I went to Parkrose, all the other shops didn't have the right mechanics to work on my 2nd Gen Dodge drivetrain, or were not able to diagnose the problem. It turned out to be my front u-joints! Ashley at the front desk thoroughly explained the problem and helped me decide on whether to do other front-end work at the same time to save labour. Based on how I use the truck, she helped me decide to defer the cost of the other front end work to the future. After the repair was complete (early and on-budget), she also showed me the worn u-joints. I really appreciated their professionalism and detail with which they answered all my questions. Definitely recommend - especially if you are dealing with a tough-to-diagnose issue!

Oct 07, 2024

Great service! Great customer service! They got our van in the same day and got it took care of!

Sep 07, 2024

Our big cube Isuzu broke down, recently worked on in our home town 528 miles away. It was between Hood River and The Dalles, these guys and hour before closing sent their tow truck to bring it in. Thank you guys for the quick response

Sep 07, 2024

Highly skilled and accommodating team. I’ve been going here on and off for four years.

Jul 07, 2024

Been taking our cars to Will for years, awesome service and prices… an honest person to do business with. Even bought cars through Will for our boys.

Jul 07, 2024

I brought my truck in for a coolant leak, they charged me $540 and didn't fix it. It's still leaking in the exact same spot in the exact same amount, no more no less. So obviously whatever they did (assuming they did anything at all) did nothing to fix the problem I brought it in for. When I called they blamed it on me for not wanting to fix another area that was supposedly possibly leaking for $1400. If that was the problem why charge me for something else that wasn't going to fix it? On top of that, they called out a bunch of parts as bad that have less than 10k miles. One in particular was the tie rods which are brand new heavy duty after market with a lifetime warranty and have less the 1k miles. So I basically donated $540 to this scam shop. Don't waste your money. 2 stars because the blonde girl working there was nice.

Jun 07, 2024

This place is rad and i have high standards. The team in the office, including the owner, have a friendly nature and will explain what's going on if that's what you need. Prices are fair and they use high quality parts.

May 07, 2024

I've been a client of this business for almost 40 yrs. Dan Molner and his team have done work from the mundane to the miraculous on my various vehicles. I can't sing his (their) praises loud or long enough to convey my respect, my faith and my gratitude! He is a credit to his profession.

Apr 07, 2024

Dan and his team never fail. Great service, great prices, and quick turnarounds. Plus, great people. I definitely will always recommend my friends and family to go to PRA&TR.

Apr 07, 2024

I normally do the work on both my wife’s and my car but I was missing a couple tools to fix my thermostat on my vehicle and lacked the time working 10-12 hours a day. They did a good job on fixing my thermostat and did it same day but unfortunately I had a pair of ray ban sunglasses ($120 sun glasses that I had saved up for) that were in my door when I dropped it off and are no where to be found in the car. Thankfully Ashely had called me back to refund the amount for a new pair though. After further inspection I found a bolt literally hanging on by a thread. I was also informed that they have warranties on their repairs and would have taken a look at it if I had taken it back in.

Apr 07, 2024

Parkrose Auto & Truck Repair is a staple in the Parkrose community! There isn't many mechanics that I trust, but Dan and his crew have always come through when others won't or can't! All around good homegrown people!

Dec 07, 2023

Best bartenders

Dec 07, 2023

Brought my 2005 Ford F150 in because of an issue that other garages in the past failed to resolve. Parkrose repair was able to diagnose and resolve the issue in one day and at a reasonable price. Highly recommend. Thanks!

Dec 07, 2023

Great job

Dec 07, 2023

Honest work with honest pricing. Ed also had great communication and offered to educate me about my truck’s issues. Will be a returning customer.

Dec 07, 2023

I have been going to Parkrose Auto and Truck for many years. Just recently as we were preparing to go out of town our truck experienced and electrical failure. Dan was busy with many other customers but managed to fit us in. He not only found the only remaining part available on the west coast, but we were able to get it, install and we were ready to go pin our trip. In my experience Dan puts the importance of customers high on his list of priorities. Even with lots of other things to do, he took care of us and made sure we had what we needed. I’ll be coming back when I need their help again.

Dec 07, 2023

I mostly communicated with the owner/operator of Parkrose, Dan. He worked on my Japanese import (1997 Mitsubishi Delica van), something other mechanics would not do, as it requires some research for the correct parts. I appreciated that. Throughout the process of the maintenance and repairs of my vehicle, Dan contacted with progress updates. Another positive was that my van was kept in a locked facility overnight (it wasn't a one day job). If Dan reads this, thanks for sharing your sea stories with me, and thank you for the hard work put in on my van.

Dec 07, 2023

Nice group of folks. They've kept our fleet running for a while now. No complaints

Dec 07, 2023

This shop is VERY informed on the emission system maintenance needed for Ford, GMC/Chevy, and Dodge diesel trucks. The turbo vanes on my 80,000 mile 2016 GMC Duramax 2500 were not opening properly due to emission debris. (Another shop wanted to replace my turbo for $5,000!) After discussing the problem with Dan, he tapped into the turbo and cleaned the vanes to operate properly, conducted a diesel emissions system treatment, and a synthetic oil change. Truck engine now operates like new, engine code P 003A no longer appears, and out the door for $ 1500 bill. Many thanks for your great service!!!

Dec 07, 2023

This is my FAVORITE place and experience with auto repair! Ashley is so wonderful and I so appreciated the thorough communication and problem solving. They are so great at communicating through the process while being honest and trustworthy. They even text you along the way. They have done two repairs on my 1995 Ford RV and it's running GREAT! I explained how I'm moving my family across country and needed my old rig in tip top safety shape and they let me know what needed to be done without overselling me. Overall they've done multiple sensor replacements, a transmission tune up, an exhaust leak repair, plugs and hose repairs, and they even fixed my cigarette lighter electrical! You need to make an appointment but you appreciate the appointment because they are so timely once it's your turn. They're busy so they spend their time wisely! Highly recommend this place and calling to make your appointment when you need trustworthy work done on your vehicle. Thank you all to at the Parkrose Auto & Truck Repair team! And super thank you Ashley! Really appreciate you all!

Dec 07, 2023

We were pulling a travel trailer along the highway when our transmission overheated on a Friday afternoon near the Portland airport. We managed to make it Parkrose Auto & Truck Repair and they did an amazing job getting us back on the road. We had 1,500 miles to go and made it home safe and sound thanks to those folks, who know what they're doing and do it well.

Dec 07, 2023

Worlds best n most honest auto n repair shop. I give 100%thumbs up to all

Dec 07, 2022

Good people and great staff that will handle just about any problem you throw at them, they even do alignments with a fancy customtoolz 2 post alignment computer

Dec 07, 2022

Have been there a few times with our camper van and are super happy with the service!

Dec 07, 2022

Honest Shop & technicians. Highly recommend

Dec 07, 2022

On our trip threw Oregon on the highway something came off one of the vehicles in front of us and with the amount of traffic we were going 50 mph had a van next to us that wouldn't pass. We'll needless to say we ran over this pretty flat peace of metal with a little edge up and as it was under us it sliced our fuel tank. I called around in a panic Dogde couldn't guarantee anything and no help. Then I saw online Dan at Parkrose Auto and Truck. This man went above and beyond. He guaranteed we could leave on Friday, this happened on Wednesday. We waited 4 hours for our tow truck and Dan waited for us to drop off the truck. His prices are reasonable and Dan is so nice and like I said he goes above and beyond for his customers.

Dec 07, 2022

These guys took our 2010 F350 diesel in to repair & replace the power steering pump and belt's had to be replaced with the proper belts, that Firestone had put on in our emergency breakdown last Saturday. Our truck is Now operating in great condition with the brakes and steering working as it Should have,.. after Firestone worked on it telling us we were good to get back on the road pulling our 2018 5th wheel camper. Which it wasn't fixed properly. Thanks Parkrose diesel Truck & Auto repair for correcting the problems with our truck! We appreciate a Job well done, and your prompt attention to our needs. 👍🙏🇺🇸

Dec 07, 2022

Third mechanic we spoke to about our camper van. The only one that was honest and cared more about our safety than money. Finally felt safe in our car after Dan took a look and did what he could to get us back to Vancouver.

Dec 07, 2022

We needed mechanical service while on the road for several months. we were received very quickly. The service was professional, courteous, efficient and honest! Very good place!

Dec 07, 2021

Good quality service.

Dec 07, 2021

Mike is always helpful.

Dec 07, 2021

We were on our way to the Oregon Coast from Idaho in our RV when we heard noise coming from our engine. After calling two RV dealers to find out that they did not work on engines and calling to Ford dealers who were too busy and would not even look at our RV, the second Ford dealer gave us the name and phone number for PARKROSE AUTO & TRUCK REPAIR. Dan Molner diagnosed the problem quickly, which turned out to be a major problem. We left the RV with them and fortunately we were towing a vehicle and had a way home. Throughout the process of getting a new rebuilt engine shipped and installed I was kept informed by Michael of the status along the way. After completion I flew to Portland and drove the RV back to Idaho, at which time I discovered there was a problem with the transmission. Long story short, I took the RV to a local truck repair shop and PARKROSE AUTO & TRUCK REPAIR stood by their word and their warranty and covered the cost of repair. I felt when I met Dan that he was very trustworthy and he has more than proven that he definitely is!