Patterson Custom Diesel
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Review highlights
"Fast professional service. I've been using them for 3 or 4 years now and they have great customer service and answer all my questions."
"Superior service and solid pricing on major work done."
"Best price in town and quality work in a reasonable time."
Overview
Hours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Reviews
Nov 06, 2024
Very knowledgeable! Able to quickly diagnose and repair the problem! The owner was very nice to deal with!
Oct 06, 2024
Questionable integrity.
Sep 06, 2024
Great service very knowledgeable! Work is done correctly and in timely manner
Sep 06, 2024
Josh was professional, knowledgeable and timely regarding estimate. Work was done by tech’s that know these trucks!
Sep 06, 2024
The work completed was wonderful. However the asked diagnostic , seemed like they were just recommending every part that could cause the issue not the part that was actually the issue.
Sep 06, 2024
They could not find issue. I understand. Wish I could of spoke with mechanic. They are honest at least seem to be. I'm not the greatist with diesels. But, know my way around them. Only issue I had was you can't speak to mechanic and get to know who is actually working on your business vehicle.
Sep 06, 2024
Timely done work and way less than I expected it to cost
Sep 06, 2024
Wonderful experience, had my hpfp grenade while on vacation and these guys had it in and out in 4 business days. They also took care of anything else that was suspect or bad while they were there. The truck runs better now than it did when I bought it 7 years ago. Thanks Patterson you guys were top notch.
Sep 06, 2024
I've been bringing my truck to Patterson Custom Diesel for a while now, and I can confidently say there’s no better place in Colorado Springs for diesel truck service. The team here is not only professional but also trustworthy, which is hard to come by these days. Every time I've had an issue, they've diagnosed it correctly and done the job right the first time. They take great care of my truck and always go the extra mile to ensure everything is running smoothly. If you own a diesel truck, this is the only place you should consider. Highly recommend!
Sep 06, 2024
Patterson Custom comes through once again! I was positive my engine was blown. Even they agreed with me, but instead of just selling me an engine. They spent the time to find out what happened. Saving me $15k+!! This why, I paid out of my pocket to have my rig (not your common ride) towed the extra milage to have them look at it. I trust them and for good reason.
Sep 06, 2024
Pattersons is AWESOME 👍 will always take my diesel truck to them!!!! Very Honest and Professional!!!
Aug 06, 2024
Everyone was very professional and extremely informative
Aug 06, 2024
Great communication! Work completed in a timely manner.
Aug 06, 2024
I have entrusted our equipment repairs to Patterson for at least 10 yrs. They have always taken care of our equipment with personal attention. They have always been honest and always "looked around" the trucks for safety issues without being asked. Now that I retired, Patterson watches over my rv. I don't know of a higher praise than to trust the safety of my family with Patterson.
Aug 06, 2024
Patterson Custom Diesel, great professional attitude and good communication on estimate cost and on repairs. Had my truck towed to the shop and repairs were done the next day.
Aug 06, 2024
Super cool staff, great work!
Jul 06, 2024
Good as always
Jul 06, 2024
I had a great experience at Patterson! I was told what had to be done to my vehicle and how long it would take to finish. I spoke to Wendy at the front desk, she was informative with great customer service. I would recommend Patterson without hesitation. Thank you all staff and mechanics. Great job
Jul 06, 2024
Would like to thank the guys at Patterson who kept me updated on all the work that was done on my vehicle and a job well done thanks
Jun 06, 2024
Always top notch..they know what they are doing! Great shop.
Jun 06, 2024
Had taken my 5500 Dodge to several places, always spend money every time, problem continued. One day with patterson diesel, they found the problem, fixed it super fast and price very fair. I would recommend them to anybody that loves their Diesel trucks. Honest mechanics
Jun 06, 2024
I'm generally pleased with the place and would give it five stars, but I've had my truck there twice. The first time, I told the guy who was there to fix everything, including the glow plugs if they needed to be fixed. He didn't fix them, so I thought they were okay. I ended up having to pay a $300 tow to get it towed again three or four days later. They had it for about a week (six or seven days) and fixed the glow plugs, but I don't think they put new gaskets on because I'm leaking oil, and I never did before. I'm trying to get ahold of them because when you replace glow plugs, you're supposed to replace the gaskets as well. I learned that in diesel school. And If they didn't I would really like them to do it for free because I spent 1200 or plus some like that to get it fix I need this for work it's meant for my business no work no money
Jun 06, 2024
Patterson was really thorough, with good communication throughout the process. Explanations were great & they did really good job. Highly recommend.
May 06, 2024
Great communication and awesome work!
May 06, 2024
Great service, great group of guys. I had a wonderful experience there!!! Will definitely go there again.
May 06, 2024
Patterson Custom Diesel was great! The estimate for repair time and cost was right on. The repair was done perfectly.
May 06, 2024
Towed my truck in because of transmission. They repaired a broken line and did transmission service. They said transmission runs a little ruf (do to being ran with low oil do to the broken hose) but should last for while. When I picked the truck up it never once shifted properly through all the gears. I took it to my mechanic and he immediately new what the problem was. I have been trying to get ahold of the manager or owner for months now but Chris at the front desk or anyone else never calls back. The rest of the repairs they did came out fine.
May 06, 2024
Very fast and informative on what was wrong with the truck and the estimate time of completion.
Mar 06, 2024
Fast professional service. I've been using them for 3 or 4 years now and they have great customer service and answer all my questions.
Mar 06, 2024
Patterson always does great work and they really do care about they're customers!! I will always recommend them for diesel work.
Feb 06, 2024
Had the problem fixed really quick despite being a walk in. Had issues with the repair after but they got me back in the day after and got it fixed up.