Paul's Automotive
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Review highlights
"Great service, speedy work, and awesome price for a job well done!"
"Fast friendly staff that do an excellent job at a fair price"
"Have taken my cars to these guys for years, now new employees at ripoff prices."
Overview
Categories
Auto repair shop, Auto machine shop, Auto tune up service
Directions
12160 SE Foster Rd
Portland, OR, 97266
Phone number
Call: (503) 774-5310Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews
Nov 23, 2024
They are friendly and have helped us out free of charge when they accidentally put a battery that didn’t work in. Trustworthy business!
Nov 07, 2024
Great shop, and people...highly recommend!
Nov 07, 2024
I brought my wife's Toyota Highlander by last week for general maintenance, Steven & Co were all great. Fair pricing + honest feedback. Steven brought me out to show me what the issues were & talked me through the different fixes. Great group, I'll definitely be back.
Oct 07, 2024
Paul's Automotive has become the singular shop I go to. Not only are their prices fair but they're overall good people. If I could rate them higher I would.
Jul 07, 2024
Great people and great service definitely coming back here!
Apr 07, 2024
This place used to be great, but my last visit had totally different people working, and was awful. First, I gave them a list of 5 things to look at, and they completely ignored 2 items. Then when they gave me the quote over the phone, the total was higher than each of the itemized services that they had listed. I asked why the discrepancy, and they said there was no discrepancy. So I did the math verbally over the phone for them, and they said, "oh yeah, you're right, the computer automatically added a $50 hazardous materials fee. I didn't put that on there, it's just standard for all repairs. But I didn't mention it earlier." I replied, "what kinds of hazardous materials are you handling for $50?" He paused, and then said, "I'll take it off." He never mentioned it again and I was not charged an extra $50. But the worst is that the car drove worse when I left than when I arrived. I took it directly to another mechanic, who said it looked like someone had punched a hole in the tank for the transmission fluid and it was leaking everywhere. They said if I hadn't come in soon, it would've been a broken transmission and several thousand dollars. Don't go here. I'm sad to lose this place. They used to be trustworthy but no more.
Feb 07, 2024
At one time I was my own mechanic so choosing a repair shop for my Honda took a while. I settled on Paul’s Automotive because of their friendly manners and their willingness to listen to me and trust my own judgment. This shop has been consistently right on with this. I don’t have to bring my car back for redos, it’s done right the first time. It’s been four years I’ve used them and I’m not going anywhere else, ever. I trust these guys!🌹
Feb 07, 2024
Steve will always be #1 in repairs for me .I've been going to Paul's Automotive for close to 17 yrs now and will continue as long as he stays open. THANK YOU STEVE YOU ARE THE BLESSING.
Jan 07, 2024
Simple front suspension check, never gave me a price. Faulty strut that’s a warranty issue but way overcharged. Could have just taken it to the dealer and payed less. Have taken my cars to these guys for years, now new employees at ripoff prices. Tesla charges $77.50, all I asked was to check the front on the lift, $150 and told it took two mechanics.
Jan 07, 2024
This was the 2nd time I've been here for a repair on my car.(1st was 3yrs ago)The guys were very friendly and accommodating both visits. They got my car in for a drop off inspection right away and had it done with an estimate for repairs within a couple of hours. The prices seem comparible to other places around and they have done great work. Definetly recommend!
Dec 07, 2023
Although the repair was fast I was charged more than double what I could have sourced the parts for myself. Once again proving if you can do it yourself, you should and save thousands over the life of your car.
Dec 07, 2023
Fast and reliable, got me passing deq first try
Dec 07, 2023
Good service
Dec 07, 2023
Great communication. Fair prices. Would, and will, recommend.
Dec 07, 2023
Great owner, always straight forward and fair. Helps you get back on the road quickly knowing the importance of their skill, and always putting the person first.
Dec 07, 2023
Love Paul's. Steve has done great work on a 2000 Saturn L100. Had to replace the subframe and an axle after hitting a curb and a radiator after the first estimate shop 'Goin' Strait' punched a hole in it and killed the AC condensor with a lift jack. $1700 in damage. Paul's was friendly, fast, and communicative. Also did a bearing job. Got a faulty one and had to redo following week, but he got us right in and replaced it gratis. Very happy with our experience there.
Dec 07, 2023
Oh man so comfortable. Kind service. Great guys!! I was taken so we’ll car if I can’t even believe it. I’m going back so I can add a name to this review. Thank you guys so much for everything!! 3👍🏽’s outta 3 👍🏽’s for quality customer service
Dec 07, 2023
The guys are nice and knowledgeable, but I got another quote that was literally half. I would shop around for some other quotes. I feel like I was totally going to get ripped off. I took their quote to another mechanic and they scouffed.
Dec 07, 2023
Fast, friendly, knowledgeable and reasonable pricing.
Dec 07, 2023
Had a u-joint give out on me unexpectedly during a busy week. Ike and the technician swapped it out in an hour! All other shops were a week out. Ike told me he could squeeze me in since I was from out of town and repair was quick. 5-star customer service and repair! Huge Thank you to Ike for understanding my trouble and finding a solution for me. Technicians here are efficient and knowledgeable. Pauls Automotive you have a great team thank You guys again.
Dec 07, 2023
I have brought 2 vehicles I've owned here, one for very complex issues. They didn't overcharge and went out of their way to diagnose and fix the problem.
Dec 07, 2023
Paul's is a busy shop and it may take a little bit, but they are honest, kind, professional, and do excellent work. Edit: They put the steering wheel back on crooked after repairing the joint behind it.
Dec 07, 2023
Prices unreasonable for the service requested and charged $140 to scan vehicle and tell me what I already know. I won't be raking my vehicles here
Dec 07, 2022
Took my 1999 Subaru Outback to get some work done on it left it picked it up next day these guys know what they're doing happy with the work they did for me would refer to these guys to my close friends price Fair.
Dec 07, 2022
Very good people I’ve used these guys a few times now very reasonable on prices and friendly. I recommend this auto shop every time I come here they get the job done no BS I will definitely come back again thanks!
Dec 07, 2022
Fast friendly staff that do an excellent job at a fair price
Dec 07, 2022
Reliable and affordable; I recommend them.
Dec 07, 2022
This is a great place to service your vehicle. We've been going here for several years and have always been given a fair price for good work. Twice they have gone the extra mile in researching (PT cruiser and diesel truck) to service our vehicles.
Dec 07, 2021
Great work with excellent customer service and very honest! They fixed my A/C compressor on my minivan by just replacing the missing pulley bolts. They could have charged me a couple thousand dollars for a "new" compressor and I never would have known because I thought the shaft had broken. All their other work has been excellent, too. They won't do unnecessary work and will let you know if they don't think repairs are worth the cost.
Dec 07, 2021
The people are very pleasant and they know their business. I've compared their prices and they are reasonable. I recommend them.