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P.A.W. Automotive

5

4

3

2

1

4.4
(77 reviews)
Review highlights

"I brought my new Infiniti here to make sure everything was okay, I had 7 days to make a return if I needed to. I called and they got me in same-day! Did a thorough look …"

"Very high level of professionalism, quality of the work, and customer service."

"Good place good people and good work ethic."


Overview

Categories

Auto repair shop, Auto radiator repair service, Auto spring shop

Website

N/A


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Reviews

Nov 07, 2024

Poor service way over priced can’t even get proper work done. Will give -5 stars if I could.


Sep 07, 2024

Craftsmanship…🇺🇸🇺🇸🇺🇸


Sep 07, 2024

Like to b thank the folks at p.a.w they did a great deal of work to make sure we got what we needed thank you ALL so. Much


Sep 07, 2024

My boyfriend’s car has been there for a month over a simple coolant leak, they kept saying they’ll call the warranty every time we called and they never did! Absolutely ridiculous and unprofessional! Please never go here, 0 stars! These people are liars and waste all your time!!!


Aug 07, 2024

I took my Mercedes to them 2 years ago, and paid over $2,000.00 to them to fix it which they said it was done. Drove it home on a Friday from their shop it still had the same problem. I called them the owner told me to bring it back on Monday which we did, and to this day it's still there. They never call you back I constantly call them and the owner keeps promising it'll be ready next week. This is now over 2 years and he's still singing he same song about parts in back order. DON'T TAKE YOUR CAR TO THIS PLACE. Unless you like going to court.


Aug 07, 2024

Poor service! Certainly gave me the run around, never called. Wouldn't even break the estimate down. Had my car almost a month. Got a refund recently because a part was on back order then it wasn't ordered then back to on back order. And Yes he did raise his voice at me in front of my daughter and called me out of my name! Crazy reading the reviews. SBW


Jun 07, 2024

Honest and Fair!!! Two qualities that are hard to find in this industry!!


May 07, 2024

Awesome Family Business! Honest, Dependable, Reasonable Pricing. Great Service! Pat is wonderful!


Mar 07, 2024

Pat and Joseph are probably the two most honest mechanics I’ve ever met. They’re extremely kind and humble very quick to finish the job. I’ve never had any unexpected charges. I always know what I’m going to pay before I spend it. Thank you guys so much again for your awesome service.


Mar 07, 2024

The king of the Mercedes. He only fixed my car. Reasonable price All the staff very, very friendly. I wish I can give you more than 5 star. The best place in Tulsa, thank you. King of Mercedes.


Feb 07, 2024

Care was returned dirty and Check Coolant message on dashboard, do they not check fluid levels. The tow bar for my car was weirdly placed in the back seat. I not sure why they had taken the tow bar out of its spot by the spare tire. After $1500 I would have expected more. Also, 2 full weeks without my car. They seem overwhelmed and unorganized. Extremely poor experience...


Feb 07, 2024

I ended up not fixing my car, as the repairs cost more than it’s worth, but the guys at PAW took the time to diagnose and quote me and when I said I wouldn’t be doing the repair they didn’t even charge for the diagnostic. Very friendly and will definitely use them again should the need arise.


Feb 07, 2024

The owner is a very honest man. That is always a good thing when it comes to a mechanic.


Feb 07, 2024

Very professional with high level of customer service and fair prices.


Dec 07, 2023

Fantastic! Got us in 2 days after calling and took care of our problem with the ABS in a matter of minutes, when no one else we had called in the last month and half even had an idea of how to bleed the brakes through the ABS on our 98 Airstream motorhome.


Dec 07, 2023

Good place good people and good work ethic. The owners are nice and they're very accommodating. Would refer anybody to them for any kind of Automotive work.


Dec 07, 2023

Highly recommend!


Dec 07, 2023

I didn't even take my car in to get it worked, but I still wanted to write a review. I had a problem with my power steering pump, and the guy on the phone was able help me fix the issue myself. Instead of taking advantage of my ignorance and charging me to get the whole thing replaced, he gave me really helpful advice free of charge. If you want a mechanic that's honest, then go here


Dec 07, 2023

Pat and Joseph are probably the most upstanding men I’ve worked with in the automotive repair industry. They truly stand behind their work, and honor their warranties. Will recommend this family business forever.


Dec 07, 2023

The worst place to go. It took over a month to get my vehicle completely ready. Paid over $3,000 to get it fixed. The people their will give you the run around saying it will be ready and hardly call you back to give you an update. Takes days to hear back. This place is not recommended.


Dec 07, 2023

Excellent and honest service!


Dec 07, 2023

One of the best shops in town and excellent staff


Dec 07, 2023

Really good people. Helpful, reasonable, efficient, just good at what they do.


Dec 07, 2022

Great service, properly charged.


Dec 07, 2022

I brought my new Infiniti here to make sure everything was okay, I had 7 days to make a return if I needed to. I called and they got me in same-day! Did a thorough look through of my car and found several things that my warranty should cover. They were quick and very nice! TV and couch in the waiting room was nice!


Dec 07, 2022

I’ve taken many cars to P.A.W Automotive for quite some time and man they are one of the best mechanic shops around. They are very good with their prices and very good on fixing what needs to be fixed. Amazing people working in the shop. 100% will chose these folks over any of the other mechanic shops in town!


Dec 07, 2022

My family and I are so very thankful for you. In our time of need and 4 hours from home. You took the time to make us welcome and comfortable after we searched Tulsa Oklahoma for over 2 hours. So very honest about the issue which was very simple. To boot it was on 4th of July !! GOD Bless!


Dec 07, 2022

PAW Automotive, my Mini, and I, have been on quite the adventure together! What started as a warranty covered replacement has turned into as lifelong appreciation and friendship with the owners. They went above and beyond in every way, and made so many compromises in their personal lives with helping me out. I cannot ever truly express enough in words how grateful I am to their spirit and professionalism. I regret moving out of state only because I no longer access to their business and expertise. It will be difficult to find a shop as goodhearted as you all. Thank you! Your family will always be welcome to stay anywhere I may be in the country.


Dec 07, 2022

Picked up my car today. Paid $700. My car wasn’t starting before when I turned the key. I drove it home, but now it’s still not starting when I turn the key- the main issue I took it in for. Not really sure what the hell they even did???? They also broke my car’s power steering pump right before I went to pick it up!!!! Don’t take your car here!!!!!!!!!


Dec 07, 2022

The guys at PAW Automotive are honest, friendly folks. The mechanics are skilled and knowledgeable. Prices are very competitive. I have used them multiple times and referred others to them with no regret. Trustworthy and dependable.


Dec 07, 2022

We traveled from Wisconsin to Tulsa, Oklahoma with our 2 dogs on one of the hottest weekends in Tulsa, our A/C decided to go out on us on our way there, which was terrible!! We probably called about 8-10 other repair shops to checkout our A/C to see if they could fix it right away and we had no luck. I am pretty sure every auto repair shop we called before calling P.A.W. Said “Good Luck” after hanging up the phone… but all those good lucks came in handy because we found P.A.W. they were so kind and took a look at our car right away and fixed it. I don’t know how we could have survived in that heat during the drive back home without A/C. Many thanks to P.A.W. Automotive. You’re a life saver!!


Dec 07, 2022

great guys old ahmed a ray