Pennzoil 10 Minute Oil Change

Nov 30, 2024

This place is fantastic, always polite, always honest, very efficient, priced properly. Idk what’s up with all the sensitive morons goin on about masks, but this is a good business from my experience over the years

Nov 23, 2024

Pulled in and they immediately started vacuuming my car, pumping up my tires, and cleaning my windshields while doing my oil change. 10/10 service!

Nov 07, 2024

They do the oil change quickly and their customer service is top notch!

Sep 07, 2024

The worst service ever

Aug 07, 2024

Employees looked like the were half dead. I pulled up and the guy just stood there...... like a zombie... not giving me any instruction on where he wanted my vehicle. When inside another guy walked in and asked what I wanted, didn't even try to up-charge the oil to another brand. I knew I needed an air filter and new wiper blades and they didn't even talk to me about it. They missed out on some money from me.

Aug 07, 2024

Give me back the lower engine protection! We asked the workers, they don’t know anything.

Jul 07, 2024

I arrived at the Greenfield location on Beechwood Blvd to get an oil change very anxious and in tears because I have never taken my car to a shop EVER and I did not know what to do or what to expect. Previously, my brother would handle all of my car maintenance but he lives in a different state so I had no choice but to finally take it to a shop. I was terribly embarrassed at first for crying upon arrival but the workers were extremely kind and understanding! Not to mention FAST as heck. A huge thanks to the three men that got me in and out with fresh oil before I had to be at work. Would recommend this location to anyone and I will personally be returning!

Jun 07, 2024

Good service and good experience

Jun 07, 2024

In and out in 10 minutes. Great service.

May 07, 2024

Definitely fast but expensive 69 for a regular oil change the other place I normally go too charges 35 only went here cause. They remodeling other than that was super quick

May 07, 2024

Don’t go to this location. They messed up my dad’s truck oil pan and never took the blame for it. But they were changing the oil with no cost because they know they messed up oil pans threads. They gave me administration number but they never answer. Always says to leave a message. Go to dealership for oil change and it will be affordable and responsible.

May 07, 2024

Once they pulled up they said they "Charge an extra 5$ for oil filter the first time you come here" though it says in their price list that it's only for specialty oil filters which I don't have. Also, you must get out of the vehicle.

Apr 07, 2024

Extremely unprofessional. They broke my sister’s power steering and refused to give her a refund or fix the issue because they don’t deal with electrical issues. I called in and the man I was speaking with on the phone hung up on me. The manager was being rude to my sister and refused to give his last name or the mechanic’s name that broke my sister’s car but his demeanor changed when she put me and speaker phone. He went into the back and refused to come back out. The worse manager I have ever heard of or dealt with. Never ever coming here again. Extremely unprofessional and shameful behavior. Ignorant individual.

Apr 07, 2024

Good fast service it was great

Apr 07, 2024

I'm moving to Ohio and needed my oil changed desperately. So I went to Penzoil to see if they had room and could do it today. I actually thought that I would spend some time here waiting to get my vehicle serviced. However, to my surprise, they took me in and got me out in less than twenty minutes with two cars ahead of me. I don't think I have ever seen a faster turn around time at an oil change business! All in all, I'm ecstatic with how they handled my business! Keep doing what you're doing gentlemen!!! I wish I had photos to post! Okay, so as you all know, your mileage may vary and take this with a grain of salt as this may not be the same experience you have.

Apr 07, 2024

There was no issue with the oil change. I didn’t appreciate the photo of Dr. Anthony Fauci with a bullseye on his head. We can disagree with people but we don’t need to threaten their lives.

Apr 07, 2024

Very expensive

Mar 07, 2024

Crashed my car into a pole while pulling in. Driver refused to say he did it untill cameras were checked. After all said and done got an exact refund and nothing more. Needless to say I would not attend this pennzoil. Go anywhere else!

Jan 07, 2024

Great and fast

Jan 07, 2024

be cautions about the 10 min oil change, they do, but in the process they make mistakes. I have read at least 2 other opinions where they left loose a cap and as consequence the lost of oil, producing all kind of costly damages in the engine. In my personal experience, when I brought my car here, everything was fast and smoothly, but right after I changed the oil, I started to see some oil stains on the floor that I ignored (don’t do that). One month later, the motor started to buzzing and the light of check engine was on. I checked the oil level, noticing that I was running my car almost dry of oil. Fortunately for me, I only should to replace the oil pressure sensor. I went back to this service center and they only replenished the oil and tightened the screw that was loose. Nothing about the check engine on the dashboard. I will not come back here

Dec 07, 2023

....Meh

Dec 07, 2023

Friendly, professional and fast. Also get car vacuum out, very nice 👍

Dec 07, 2023

Got my 10 minute oil change in about 9 minutes, fast and efficient. Was not very busy when I stopped.

Dec 07, 2023

In and out! Loved it

Dec 07, 2023

Please don't ever go here. I went in for a simple oil change and right away they didn't even ask me what oil I wanted, just filled it up and said it's done. Then I find out they somehow turned on a parental lock feature so now my car can't drive at highway speeds or turn up the radio volume. I went back the next day and spent over an hour waiting for them to fix the issue that they caused, but all they came back with was a laugh followed by "I don't know." I called around and was told I would have to buy a new key. I called this place back to talk about who would be paying for the key and they put me on hold until 6pm when they close and then hung up on me. Go literally anywhere else instead.

Dec 07, 2023

The Pennzoil site that I visited is the one near Beachwood Boulevard in Squirrel Hill- Greenfield. The manager honored $5 of a $10 coupon which he said that didn't apply but he gave me a credit as a courtesy. I know the condition of my car and I'm happy to say that they did not try to upsell any items that I didn't need like a air filter. They were polite to all customers including me and I would recommend this place to anyone who wants fast and efficient service