Pep Boys

Dec 02, 2024

They are truly a full service one stop shop! They are professional, nice, and make it very easy to get your car serviced for any thing!

Dec 01, 2024

We were out of town, blew out a tire, and they salvaged our family vacation. They were fast, efficient, professional, and honest. A+ service, highly recommend.

Nov 29, 2024

They helped me out in a pinch. Tow service is quick and convenient. The prices are great and service was quick and well communicated. Highly reccomend!

Nov 22, 2024

Fantastic shop with an honest and trusted crew! Danny and Ethan took great care and are top notch.

Nov 22, 2024

GREAT customer service. Danny and Will were efficient with getting me in for the Service. Also want to thank Baeu for thoroughly explaining to me services I need scheduled asap. I live in Lawrenceville but will drive back here.

Nov 15, 2024

I recently had the pleasure of having my tire patched by Dan and Ethan, and I couldn’t be more impressed with their service! They were incredibly quick, getting me back on the road in no time, but their efficiency didn’t compromise their attention to detail. Both Dan and Ethan were personable and friendly, making the experience stress-free and even enjoyable. They took the time to explain the issue, ensuring I felt confident in their work. Their kindness and professionalism truly made a difference—I felt like a valued customer, not just another job. Highly recommend Dan and Ethan for any tire needs!

Nov 08, 2024

Normally, I do not write reviews, but how they extort their customers made me want to write one. I had an appointment scheduled at another shop for the day after I got my oil changed at Pep Boys, but was unable to make it due to a family emergency and had to go to Pep Boys for a last-minute oil change any other Shop would've charged me anywhere between 50 and $80 for this But when I called and told them I needed it because a family member had passed away and I had to be on the road today They charge me $130 for that oil change. On top of that, they said that my brakes and rotors needed to be replaced and that would be another $900. After calling two different shops, I got a quote for 450 bucks for the same brakes and rotors that Pep Boys quoted me if you want to pay twice the amount of money as you normally would at any other shop, then go to Pep Boys but if you wanna have honest work done by honest people go almost anywhere else. You take advantage of people at their lowest points and it shows the character of your business and employee.

Nov 08, 2024

Pep boys took excellent care of me. Fixed my tire at a low rate and even fixed a rattling noise my car was making free of charge!

Nov 06, 2024

Great service and communotation!! I really appreciate this place.

Nov 06, 2024

Took care of my problem quickly and accurately.

Nov 06, 2024

Truly appreciate the professionalism and fairness I get each time I go to this location. Though Beau is always juggling multiple things at once, he still manages to give great customer service and care.

Nov 06, 2024

AVOID! Went in to get a simple tire rotation. 20 minutes later I have the front desk man telling me they won't rotate the tires as they are out of spec, but had handily already made up quotes for new tires (tires are roughly 1 year old). I confirmed once again they wouldn't be performing the simple task of tire rotation, he said they would not. Left went a few miles down the street and the shop had me in and out in less than 10 minutes. Ridiculous sales tactics. Just do your job.

Nov 06, 2024

Been in a lot of pep boys men but in this one all employ are very friendly i can see the management is hiring amazing employees great job. Recomend this place 100% god bless you all and thank William for your service

Nov 06, 2024

Blew my tire, googled closest tire shop to me and arrived at Pep boys roughly an hour before closing. Beau and Danny were amazing. They fit me in and replaced my tire. Super thankful. It meant the world to me for them to address my problem so urgently. In and out in under 45minutes. Great customer service and professionalism. Thank you again!

Nov 06, 2024

Ethan was terrific!

Nov 06, 2024

Excellent customer service very fun and professional crew to be around made me feel like home and got me out fast and quality was awesome 👌

Nov 06, 2024

Great customer service

Nov 06, 2024

I went to Petboys today to see if I bought defective tires from another tire shop. Thankfully I was assisted by Daniel. He was knowledgeable and really helpful. He looked at my tires and educated me on tire tread and gave me solutions. I’m so grateful to have met a caring person as he was. Make sure you stop in and see him. Great job Daniel. I will definitely be back.

Nov 06, 2024

Pep Boys - 3884 Peachtree Rd The staff at this location were very knowledgeable and worked with me on getting a fair price for my brake job. Daniel and Beau were a pleasure to deal with. Very respectful to me and the customers that came in for an estimate. A big "thank you" to the entire staff at this Peachtree Rd Pep Boys. M. Bryant

Nov 06, 2024

Reliable service within the agreed time slot. I have done all my car's service with Pep Boys for about 15 years now and I'll be happy to continue our relationship. Hans

Nov 06, 2024

These guys can’t balance wheels & tires. I went there for two years. Every single time, I’ve had to return and ask them to please get it right. I’m through with them though. They’re not trained properly. Butler Tire and Gran Turismo (Chamblee) are the experts at setting your car up to ride right.

Oct 06, 2024

All I’m going to say is. Under $50 part required. Ending balance almost 600 for work that didn’t require major disassembly of vehicle

Oct 06, 2024

Curtis and Daniel did an awesome job helping me with my issue.

Oct 06, 2024

Do not go to this location. After a scheduled visit for an oil change the mechanic told me I needed a tire. He told me the price of the tire would be roughly $100. Between the oil change and tire replacement, I expected to pay $200. After 3 hours of waiting on a Sunday, my bill was $400. I asked why so high, and they included a tire rotation and road hazard warranty that I did not authorize. To avoid sitting in the shop for another 3 hours I paid the ridiculous bill. But I will seek to recoup some of these charges from corporate. To summarize, for an oil change and 1 tire I paid $400! The mechanic failed to show me the FINAL TOTAL PRICE and deliberately played on dragging out my waiting time and disclose the price at the last second. I will never go back here and will not recommend to anyone.

Oct 06, 2024

Great job and so responsive and helpful. Team really worked well to take care of my car and swap out the tires!

Oct 06, 2024

Great service from Beau at Brookhaven Pep Boys

Oct 06, 2024

I originally went there, about 4 years ago, because I had a SilverRock warranty, but I went back recently because I needed tires and brakes. They were all very nice and helpful, and did good, thorough, work. Pep Boys has some good systems in place, but this particular location was better than others I have used. I will definitely be going there again.

Oct 06, 2024

The turn around was pretty quick

Sep 06, 2024

A friend of mine came to this shop this morning to purchase a new battery for her vehicle. In addition to a $269 battery that other places are selling for $112- They tried to charge $115.00 for a LABOR COST! They tried really hard to rip her off but she was smarter than they were assuming she was and went somewhere else. If she didn't know better, they would have charged her over $400 to replace a battery! Shameful sales technique that women deal with everyday! Shop around for better (and reasonable) prices!

Sep 06, 2024

Get ready for switch and bait prices. Called on the phone to confirm oil change price twice, giving every detail of the car. Once oil changed, final price rose significantly with bogus charges! Employees will try to bully you to pay it and make unique ways to up sell. They probably got inspired by Ticketmaster! Avoid Pep Boys!

Sep 06, 2024

My appointment was on time, folks were courteous, and the ladies' rest room was in good shape!

Sep 06, 2024

We have used the pep boys in brookhaven for several years now. They are fantastic !great customer service and always explains what needs to be done and the cost upfront.

Sep 06, 2024

Excellent customer service. Easy to get appointment and speedy service.

Sep 06, 2024

We had a blowout and needed a place that was open on Labor Day. And being from out of town, we were in a bind! Luckily Will and the guys at Pep Boys were there! They were all very nice, accommodating, and helpful! I would recommend these guys to anyone needing help, especially in a pinch!