Pep Boys
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Review highlights
"… for Mr. Benny to walk up and say, you need a battery. Come around and I’ll change it for you. I was done in 15 minutes and was right back on the road. It was done …"
"Excellent service....Friendly experienced technicians...Great price!"
"Then I was charged for battery, starter, oil change and battery maintenance."
Overview
Categories
Tire shop, Auto repair shop, Oil change service
Directions
9704 Airline Hwy
Baton Rouge, LA, 70816
Phone number
Call: (225) 927-6233Website
View websiteHours
Sunday
8:00 AM - 5:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
Visit your local Pep Boys Auto Service & Tire Shop at 9704 Airline Hwy, Baton Rouge, LA, 70816 for expert tire services and all your car, truck, or SUV needs. We specialize in new tires, tire repair, and tire replacement, offering same-day services to keep you safely on the road. Our certified technicians also provide comprehensive auto repair and maintenance, including oil changes, brake repair, battery replacement, inspections, and more. We proudly service hybrid and electric vehicles, making us your trusted local tire shop and auto care center. With over 100 years of experience, you can count on Pep Boys for reliable, professional service. Call or book an appointment today!
Reviews (34)
Feb 01, 2025
Fast, convenient, honest
Jan 30, 2025
Benny at the Airline Hwy location was very, very helpful. His knowledge of auto mechanics was vast and he helped me greatly. Thanks Benny.
Jan 23, 2025
Every time I go in I receive excellent service from the team.
Jan 23, 2025
I have no idea what the employees name was nor do I wish to know at this point but he she not be working with the public his treatment was awful I never felt so disrespected, unseen or had someone be so un attentive as I did. First and last time coming to Pepboys I walked out and took my business else were.
Jan 16, 2025
Bennie was great. He helped me get lined up with a credit line through Pep Boys to get my struts and alignment done. Very nice guy and he helped me get my car back on the road safe. I highly recommend coming here for service.
Jan 16, 2025
Extremely uncomfortable and unpredictable atmosphere.
Jan 16, 2025
I recently visited Pep Boys in Baton Rouge and was impressed by the exceptional service I received from Benny Warner. He quickly helped me and patched the tire on my car! Really helpful and excellent service.
Jan 06, 2025
Benny the Service Manager was very helpful and knowledgeable. The customer service was great! I would absolutely recommend to go see him if you need to buy new tires or replace flat tires.
Jan 06, 2025
Excellent service from everyone. Would highly recommend. Thank you.
Jan 06, 2025
Great experience with Pep Boys! Everyone was very nice and informative, able to explain everything they needed to do to fix my vehicle at a good price.
Jan 06, 2025
I brought my toyota avalon in for repairs. Benny took good care of the car, and patiently worked with me while I located wheels from an outside company. I hihhly recommend PepBoys Baton Rouhe, and Benny in particular.
Jan 06, 2025
I walk in and was able to drop my car off for evaluation for front end suspension at 9am. They had four other appointments for service, just before noon, I received a call for evaluation. I authorized for service. Picked up my vehicle, test drove it, so far I’m a happy camper. Monday, I will do a full inspection.
Jan 06, 2025
Mr. BENNY IS THE MAN
Jan 06, 2025
Overpriced. The dealership is actually cheaper. However, the staff are great.
Jan 06, 2025
Pep Boys was great! I Enjoyed my experience with them.
Jan 06, 2025
The pep boys team helped us greatly in a pinch during holiday travels!! We were 6 hours in to a 15 hour road trip and wound up with a flat tire only a few miles away from pep boys. They were able to quickly assess the situation and help put a new tire on. The team was friendly and answered all of our questions. We couldn’t be more appreciative.
Jan 06, 2025
Very pleased with the service first time going to pep boys definitely will be going back five stars 🤩
Jan 06, 2025
We stopped at Pep Boys in Baton Rouge because of low tire pressure. We were told it would be a two hour wait because of work ahead of us. Our wait in the lounge didnt take that long when the guy came and told us a tiny screw caused the low pressure, they plugged the hole and didn’t charge anything! We are so appreciative for the fast friendly service. Thank God for good people in this world!
Jan 06, 2025
Benny was awesome. Very friendly and they have a nice waiting area.
Jan 06, 2025
Imagine my surprise that I went in for an oil change and they told me when I went to pay it was $103. I will not use them again. The Nissan dealership doesn't even charge that much.
Dec 06, 2024
Benny Warner was extremely professional and customer service oriented, changed my battery and got me on the road I highly recommend this location and Benny Warner
Dec 06, 2024
Customer service is pretty good my only issue is, I set an appointment for 12 made it to the location about 11:40. My reason for making an appointment was to avoid the extra wait time. Was quoted that my car would be ready by 1:15 but my car wasn’t taken to the back to be serviced until after 1:00. I probably won’t be making any more appointments at this location
Dec 06, 2024
Excellent timely service. Bennie at Airline Hwy location is the BEST!!!
Dec 06, 2024
Great customer service!
Dec 06, 2024
I have to rate this a 1 star. If anyone else has to deal with this place. Please speak to the Assistant Store Manger. He is great. Dealing with the Store Manager is like banging your head against a wall. He's unprofessional and will not willing to help you at all.
Dec 06, 2024
Mr. Bennie was so helpful and explained everything I needed to know... Also Mr. Greg was nice also.. You guys keep up the great work
Dec 06, 2024
Mr. Greg walked me through every step and kept me informed the whole way through! I will be back and recommend Pep Boys to all because of his customer service and respect shown.
Dec 06, 2024
Staff was very friendly, efficient and fast... I will be returning for service as needed...
Dec 06, 2024
The store manager, Bennie, at the Baton Rouge Airline at Old Hammond Hwy location was a pleasure to work with. Very patient, capable and clearly explained things.
Nov 06, 2024
Benny was the best he helped out with everything i will definitely be going back the only reason i gave 5 stars because they dont have ten stars
Nov 06, 2024
I am So Grateful for the Help I received from Mr. Benny Warner when I arrived in Baton Rouge. Traveling and being faced with car trouble was not a part of the plan, but He made sure I was taken care of. Thank You. I truly appreciate your work.
Nov 06, 2024
Pepboys on Airline in Baton Rouge does great work. I am amazed that they do as much as they do there. The current manager, Benny, is also an excellent communicator. He can usually let me know within a few minutes whether or not he can help me. This saves time for everyone. So far I've had an AC service, a brake job, window motors replaced and 2 sets of tires replaced. My biggest problem is driving to their location from the south. I have to make an illegal turn to get in the parking lot. It's worth it in the end however.
Nov 06, 2024
Stay away from this location. It is not a good place to do business. PepBoys tried to COMPLETELY UNNESSESARY upsell four tires just because they perceived someone as an easy target solely based on appearance. This is an unethical business practice. If they are willing to lie about one thing, they are willing to lie about everything.
Nov 06, 2024
Very good service and very nice customer care.