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Pep Boys

5

4

3

2

1

3.9
(481 reviews)
Review highlights

"Friendly, fast service. Diagnosed my issue almost immediately and were able to fix very quickly."

"Staff Desk/Jose/Very Kind/Honest/took my call and schedule for same day service."

"Great people, great service, great price!"


Overview

Categories

Tire shop, Auto repair shop, Oil change service


Hours

Sunday

9:00 AM - 5:00 PM

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 7:00 PM


Description

Visit your local Pep Boys Auto Service & Tire Shop at 4164 North Milwaukee Ave, Chicago, IL, 60641 for expert tire services and all your car, truck, or SUV needs. We specialize in new tires, tire repair, and tire replacement, offering same-day services to keep you safely on the road. Our certified technicians also provide comprehensive auto repair and maintenance, including oil changes, brake repair, battery replacement, inspections, and more. We proudly service hybrid and electric vehicles, making us your trusted local tire shop and auto care center. With over 100 years of experience, you can count on Pep Boys for reliable, professional service. Call or book an appointment today!


Reviews (28)

Jan 30, 2025

The alignment was great I don’t have complaint of this. The only complaint that I have is they brake my fog light of my car.


Jan 23, 2025

Cuidado, Cobran demasiado y no solucionan el problema. $1400 por cambiar un Gasquet de motor y aún así no están seguros si eso es el problema. Busquen otra opción mejor.


Jan 16, 2025

Great service and fast as well.


Jan 09, 2025

Great staff, quick, always helpful


Jan 06, 2025

Excelente y rápido servicio. Recomendados 100%


Jan 06, 2025

Got my car as promised very friendly


Jan 06, 2025

I booked my appointment online. I was in and out without any hassle.


Jan 06, 2025

Kind and patient. Very thorough with their inspection. They do great work!


Jan 06, 2025

Straight forward transaction. Great communication and good quality work.


Dec 06, 2024

Great deal on a full set of Cooper Adventurer. Service was also top of the line.


Dec 06, 2024

If I could I would give them half a star. These guys are money hungry no good people. They will say that anything is wrong just to get money out of you. Be careful what they say. They are dishonest and you need to pay very close attention when going there for work. They are very shady.


Nov 06, 2024

Great job. Smooth and easy afternoon. Being Open on Sunday is a plus.


Nov 06, 2024

I have been going to Pep Boys on Milwaukee in Portage Park for years. I recently took my car to the dealership for service where an oil change took over 4 hours and the staff lied about why it was taking so long. I needed additional work and thought I would go back to what I knew to be good service and reasonably priced. Pep Boys is always honest and stands by their service.


Nov 06, 2024

Was a customer here for years. Took my car for another oil change. Knew they’d be telling me my cabin filter needed to be changed so i authorized the repair. When I picked up my car- the AC was sounding like a race car. The employees told me it would need to be brought back the next day to be looked at bc maybe they left some debris in the car. Ok fine. So I bring the car back the next day and now they’re telling me there’s no guarantee I wouldn’t need to pay for replacement posts bc my AC problem was “inevitable.” My car was working fine before they touched it. Also per their own work insurrection they said everything was in tip top shape. They are the ones that recommended the filter repair but now it’s my fault that my car is messed up lol. Ok. I refused to pay for whatever repairs needed bc it wasn’t my fault my car returned in worse condition. They ended up replacing my motor blower for free. Will never bring my car back here for a simple oil change and cabin filter change. I’ve changed it myself before. Brought it here for overpriced convenience. Will never make that mistake again. TL;DR brought my car here for an oil change and cabin filter replacement and they ended up breaking my AC and having to replace my motor blower but first tried blaming me even though it worked before they touched my car. Don’t bring your car here if you don’t wanna get blamed for problems they create.


Oct 06, 2024

Very happy with the quick service and pricing was very fair.


Sep 06, 2024

Excellent customer service


Sep 06, 2024

Good service


Sep 06, 2024

Jose and the whole team do a great job at being there for you and providing the exact service you need even when you have no idea on what's going on.


Sep 06, 2024

La oficina huele a caca y a perro mojado y ademas los servicios son muy caros


Sep 06, 2024

They want above and beyond to serve! I highly recommend them due to their compassion and trustworthiness. I live in the Kansas City area. My daughter drove her 91 Dodge Dynasty to Chicago to visit friends, and the brakes went out on her car. I didn't know anyone in the area so I had the car towed to Pep Boys. I'm so glad I did! After they diagnosed the problem (for free) they said it was a bigger problem than they could fix, and referred me to a place next door. In the end, made more sense to sell the car to a scrap place than fix it, and the tech referred me to someone who might buy. The back and forth between the buyer and us took about 5 days, during which the car was still at the Pep Boys lot! And, when we decided to sell, my daughter realized she had left her rollar skates and a jacket in the car--the tech mailed them home to us! If I lived near this place I'd definitely go back. I felt like I had family helping me out!


Sep 06, 2024

Usually they're very good with oil change and stuff like that, but lately they've been selling me Cheap or used battery that doesn't last and the car keeps dying on me. Two batteries in 2 years. I went somewhere else and I don't have a problem.


Sep 06, 2024

this location is fast, and gets the job done. friendly staff. thanks jose and raul!


Aug 06, 2024

Quick and professional service


Aug 06, 2024

Went looking for a place to get a wheel alignment,front manager was very respectful,with the parking lot full and parking lines bearly visible by I pulled to the alignment bay because it was empty,as I walked back towards the front door I was approached by a grouchy old man with grey hair and glasses telling me I can't park there and then he was persistent to tell me how and where I should park , telling me "don't you see the lines" as a customer that was very rude of him so I took my jeep and went to just tires and rather spend a extra $20 on the alignment then let someone with a negative attitude touch my jeep ,best decision I made and I even picked up 2 tires ,over all that parking lot looks like sht and needs a major overhaul especially with faded parking lines and negative mechanics ,you draw in what you project and that old man is a cancer to the astablishment of pepboys aka Rudeboys


Jul 06, 2024

Fui a Pep boy para que me agarraran un parche a la llanta y me dijeron que estaban muy ocupados que no podían


Jul 06, 2024

Jose saved the day when our water-pump went out during our vacation


Jul 06, 2024

Great experience with pep boys. Have used them for years. Happy they are in the neighborhood.


Jul 06, 2024

Tire replacement was done promptly and correctly. Appreciated the Sr. Citizen discount.