Pep Boys
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Review highlights
"Fast service , clean waiting room, and all the staff members were helpful."
"The staff is super friendly and the service is top notch!!!!"
"I paid full price for the battery and didn't ask for any discounts."
Overview
Categories
Tire shop, Auto repair shop, Oil change service
Directions
5959 S Western Ave
Chicago, IL, 60636
Phone number
Call: (773) 776-9477Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 6:30 PM
Tuesday
8:00 AM - 6:30 PM
Wednesday
8:00 AM - 6:30 PM
Thursday
8:00 AM - 6:30 PM
Friday
8:00 AM - 6:30 PM
Saturday
8:00 AM - 6:30 PM
Description
Visit your local Pep Boys Auto Service & Tire Shop at 5959 S Western Ave, Chicago, IL, 60636 for expert tire services and all your car, truck, or SUV needs. We specialize in new tires, tire repair, and tire replacement, offering same-day services to keep you safely on the road. Our certified technicians also provide comprehensive auto repair and maintenance, including oil changes, brake repair, battery replacement, inspections, and more. We proudly service hybrid and electric vehicles, making us your trusted local tire shop and auto care center. With over 100 years of experience, you can count on Pep Boys for reliable, professional service. Call or book an appointment today!
Reviews (27)
Feb 06, 2025
Very good experience and professional
Feb 06, 2025
I was very thankful for the information you gave me about my car.
Feb 05, 2025
In and out fast great service Nico was wonderful
Feb 05, 2025
My lift inspección they where fast nice treatme t
Feb 05, 2025
Nico fue muy bueno y gran servicio
Feb 04, 2025
Everyone in there was wonderful from the research to the technician.
Feb 04, 2025
Had me in and out. Had wonderful customer service as well. Definitely recommend.
Feb 03, 2025
Excellent and professional service. The staffs are knowledgeable of their job and do it with great customer service. If I could, I would give them more than a 5 star. I greatly recommend this place. They are efficient, effective and timely.
Feb 02, 2025
Great service!
Jan 31, 2025
Absolutely loved Lina, great service and very friendly, definitely will be back again !
Jan 31, 2025
Buena atención. Recomiendo esta tienda. Excelente
Jan 31, 2025
Excelente servicio
Jan 31, 2025
Fast service
Jan 31, 2025
Great service. Lina and her team are amazing.
Jan 31, 2025
I absolutely love this pep boys.. they were very kind and respectful towards customers
Jan 31, 2025
I came in Pep Boys today 1/25/25 to get my vehicle looked at regarding the check engine light & nail in my back rear tire. My appointment was at 10am. The employee tells me at 12:25pm that they don't have the part for my vehicle and it's on back order and won't be ready for 30+ days!! They had my vehicle on the inspection stand for over 2 hours. They didn't think to contact their supply department until hours later. NOBODY apologized to me regarding the wait or the miscommunication on THEIR end. Now I have to take my vehicle someplace else and sit for several hours again because they didn't check this out when I first got here & they knew what the problem was. There was also a young lady who was waiting for over 2 hours when I arrived for an oil change and they didn't even start on her vehicle & misplaced her keys. The wait time is usually two hours or more every time I come here. It's ridiculous. I won't be coming here again.
Jan 31, 2025
Love these guys always serve me
Jan 31, 2025
The staff were very helpful and nice, everyone was smiling like they love what they do. Will recommend anyone who needs help with their car to go to Pep Boys on 59th Western.
Jan 31, 2025
This is one of the best places I’ve ever been to check your car out and fixed the issue correctly. I definitely will never go any other place to get my car fixed or looked at. It is worth every penny and they do it right. Lina is the best make sure you speak with her!!! 10/10…. 100%
Jan 24, 2025
Atención 💯 servicio genial 👍
Jan 24, 2025
Had gone to get new winter tires installed. A little misunderstanding of tires not being in stock later , They took care of me. Got delivered the next day but the fills were very helpful and friendly.
Jan 24, 2025
Jose was very knowledgeable to the services I neeed. Good customer service and excellent customer skills
Jan 24, 2025
Lina has superior customer service. It was busy but everything went smoothly, I will definitely be back!
Jan 24, 2025
The African American gentleman at the front desk was so nice. He even showed my fiance he had a leak. Great customer service 👍
Jan 24, 2025
The Lady at the front desk was really Nice And Helpful they took my car right in and it was a really good atmosphere I really enjoyed my visit I recommend this location
Jan 24, 2025
Great associate
Jan 24, 2025
I came here for a ride share inspection. The entire team up here provided a professional and timely service . They also provided a peaceful waiting area with amenities while my car with was being serviced