Pep Boys

Nov 25, 2024

Great service. Attendant had tire ready to go.

Nov 20, 2024

I’ve never walked out of a business so fast in my entire life. Short king Robert had a terrible attitude from the time I walked in the door. I asked for a balance and rotation and immediately prefaced with the fact I don’t know much about cars. He then asked what size my tires were and I told him I had no idea. He sarcastically asked if it was my car. I said ‘excuse me’ to give him a chance to save the interaction. He responded with “Don’t be sensitive, what size are your tires? I’ve never met anyone who didn’t know the size of their tires.” So I couldn’t help myself and I responded, “They’re about as tall as you.” Robert stuttered for a moment then I held out my hand and thanked him. He refused to shake my hand and just stood there like a moron. Discount Tire is right around the corner and are much less expensive.

Nov 20, 2024

just got off the phone with a worker ,terrible attitude wouldnt recommend going here

Nov 13, 2024

I usually get my oil changed at one of those quick places. But after making FIVE attempts over two months, and them failing for various reasons each time, I remembered that Pep Boys does oil changes. I needed an alignment, too, so I was able to get both in one visit. I called a few days before, but the guy said no need for an appointment. Everyone was very friendly and competent. Seems like it only took about an hour. The guy even gave me a coupon to use for $20 off. And I appreciate the life time warrantee I bought a year ago on the alignment. I'm done with the quickie places - I'll be going to Pep Boys from now on.

Nov 06, 2024

I had an excellent experience! The service was fast and reliable, exceeding my expectations. I highly recommend them to anyone looking for quality and efficiency. Will definitely use again!

Nov 06, 2024

I hadn’t scheduled an oil change, but the treatment I received lacked any courtesy or patience. There was clear impatience with a non-native speaker. I was just looking for information on an oil change, but after waiting 15 minutes without a response, when someone finally spoke to me, it was rude. I don’t recommend this place.

Nov 06, 2024

Mr. Robert is very informative and helpful. He answers all of your questions in a timely fashion. He’s patient and he definitely works hard to give you the best service. I will be a returning customer for further needs. So if you want good service and also a car expert, I suggest contacting him

Oct 27, 2024

Exceptional service very great customer service highly recommend this location

Oct 27, 2024

Robert and Anthony had me up and running faster than I even expected. Warranty job, no BS, no complaints at all.

Oct 27, 2024

Robert was helpful, informative and professional. Thanks!

Oct 27, 2024

Shop does good work but be aware the Pep Boys website does not communicate well with shop systems. Annoying to fill out online info then do it again at the shop.

Oct 27, 2024

They treat you as if you were going to steal or ask, they are not even friendly un señor Afro por no decir ya saben

Oct 27, 2024

We went for the tire inflator!!!!!!!!!!!!!!

Oct 27, 2024

Went in for a tire rotation and unfortunately, my hubcap was lost on a road test by the staff. I appreciated them going the extra mile to check my tire sensors but what really set their service apart was the fact that Robert ordered a new set of hubcaps for me and had them brought to me at the shop! I’ve never experienced service like this before and I appreciate the willingness of everyone to go above and beyond to make sure I left satisfied and all situations were remedied. Will definitely be back!

Oct 27, 2024

worst customer service ever. after made an appointment for tuesday at 11.30am, when i got there they tell me that i have to call before and that i have to wait 2 or 3 hours, deciding to change the appointment for wednesday and the same story they were busy and i have to few a few hours again, so decide to tell them i will drop it by saturday then to get the alignment at 9am and it will be done for sure by noon, and when i get back saturday at 12 nothing was done on the car, they didnt event know where was my key that it was at the same spot where i left at his front desk. the only reason i will be back is because i already pay for that alignment, but never again to that Store.

Sep 27, 2024

Assistant manager was very professional and helpful!! I recommend this location to all my colleagues.

Sep 27, 2024

I was treated rudely from the time I drove on the property until I left. I was told that I could not be serviced in a manner that was unprofessional and unkind. If you do t want to do anymore work for the day just say that! Building was completely empty except 1 car. I was told that they can only take 1 car at a time and both people have to work on the one car. I was talked to like an inconvenience because I didn’t schedule an appointment.

Sep 27, 2024

Just leaving Pep Boys now, and I had a great experience. It was fast, simple, and each step was well-explained by the nice man at the front desk. Thank you!

Sep 27, 2024

Mr.Robert was great and he took care of my car..Thank you

Sep 27, 2024

Robert gave me excellent help. He was amazing! Professionalism at its finest!

Sep 27, 2024

Unprofessional customer service from Greg.

Sep 27, 2024

Went to have oil change and tire rotation . Front desk service gentleman was very professional getting me checked in and truck serviced in timely fashion . I’ve been bringing both my vehicle and wife’s here for quite some time . This location is a hidden gem and not as busy as the larger stores. I’ve always had great customer service here .

Aug 27, 2024

Great customer service!

Aug 27, 2024

Service was great minus them not changing 1 of 2 brake rotors I paid for. Honest mistake I assume. Now it has been 3 weeks since I brought it to their attention and the area director still hasn’t issued a refund and wants to play games. He doesn’t care about the customers. This is hot garbage.

Aug 27, 2024

Thanks for hooking it up

Aug 27, 2024

excellent service at a fair price!!! personable and kind workers and management:)

Aug 27, 2024

Excellent service my bike was flat and a vey kind older man put air on my bike tires for free we gave him a great tip...

Aug 27, 2024

Had to get a tire replaced after I had a blowout. Bought the tire elsewhere but Robert took care of me in timely manner on a Sunday. Great customer service and if I need any else I’ll be sure to be back. Highly recommend.

Aug 27, 2024

You guys patched up our tire. Still holding good.

Jul 27, 2024

Check your wheel before leaving, I spent $1000+ there and lost a locknut and a bolt from my wheel. And when I went to go check the rest they were all loose. Could have lost my whole tire and gotten into a seriously accident. Do better!

Jul 27, 2024

Greg at the front desk was helpful and friendly. Gave me a quote ahead of time for parts & labor for new front struts. Had my car back same day. I’ve gone to this location twice and had good experiences and was not overcharged.

Jul 27, 2024

Had a car towed in with a flat tire overnight, they were able to get it swapped within 40 minutes of arriving and I was out within the hour. Will be coming back. Do recommend. Super nice people, Greg, no hidden fees and transparent pricing.

Jul 27, 2024

Robert was amazing and made sure all my concerns was answered, he went above and beyond and was HONEST! Not try to bribe you . HIGHLY RECOMMEND