Pep Boys
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Review highlights
"Fast, efficient quality work that is reasonably priced"
"Awesome work, highly recommend, right up the street from my place"
"Overpriced service, depressing waiting room, and terrible customer service."
Overview
Categories
Tire shop, Auto repair shop, Oil change service
Directions
4670 E Tropicana Ave
Las Vegas, NV, 89121
Phone number
Call: (702) 435-8266Website
View websiteHours
Sunday
9:00 AM - 6:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Description
Pep Boys has 16 locations in the Las Vegas area for Tires, Oil Change and Repair service. Same day appointments are available and tires are installed in under an hour for your convenience. With 100 years in business, our ASE certified mechanics go further to help you go farther. Make your appointment today!
Reviews
Nov 29, 2024
Excelent sercice
Nov 29, 2024
Great employees
Nov 29, 2024
Great service.
Nov 22, 2024
Danny & Dylan were instrumental in not just the fix of my day but also then outcome of my week. They went out of their way to work with my week’s schedule & make sure I had my car ready when I needed it. They didn’t have to but they did. No review or service payment could cover the gratefulness I have for these 2 guys. Huge thanks from Az, I’ll be coming back here for years & years & years. Thank you guys, God bless!!
Nov 22, 2024
I came in for an oil pan gasket change. I was quoted an hour. I brought my van in around 10am I told them I needed to be able to pick up my kids from school and was reassured it would be done by 2 pm I'm still waiting at 3 pm for my van. I'm so frustrated I will never be coming back to this location.
Nov 15, 2024
Horrible, needed appointment just for a oil change, personal not so customer friendly. Went somewhere else plus got better service and better customer support! No photos!
Nov 06, 2024
Always great service and get you the best prices.
Nov 06, 2024
Awesome work, highly recommend, right up the street from my place
Nov 06, 2024
Called the store and told them I saw on line where I could make an apt. which they confirmed. Made an apt. for 3:30pm, but when I got to the store I was told that the reservation only "holds your spot" quite misleading... but I guess you could blame it on semantics. Next, I was quoted $199.00 for a battery and $14.99 for installation, however, when I got my bill I was charged an additional $12.99 on one line item and $1.08 on another, one which was for "Battery Protection SVC. Most people would refer to this as a "Typical Bait and Switch" tactic. When I questioned Danal about the additional charges and told him "I didn't elect for them" he told me "it was required." Not being satisfied with his response I called the store later that afternoon and left a message requesting for someone to call me back to explain and justify the charges-to this day no one has ever called. It took over an hour and half to get the battery installed despite the lobby sign stating battery installation is part of "Express Service" and is "Fast."
Nov 06, 2024
Came to Pep boys and spoke Raphael he took good care of me no hassle or worry. Excellent customer service
Nov 06, 2024
Daniel & the crew here are awesome. Appreciate you all!
Nov 06, 2024
Daniel is an expert in dealing customer issues!
Nov 06, 2024
Excelente atención, Vicente muy atento muy complacido
Nov 06, 2024
Exelente servicio
Nov 06, 2024
Fantastic customer service and professionalism. They are very knowledgeable when it comes to your vehicle and will provide you with the best options for your car needs.
Nov 06, 2024
Fui atendido por Danial, fui muy amable y súper atento. Fue el servicio más rápido que he recibido. Felicidades
Nov 06, 2024
Great & fast service. They explained & slowed me everything that was happening & needed to be done. Thank you so much for your help, I appreciate you guys!!
Nov 06, 2024
I had to have major work done on my car this weekend (replace shredded tire, rear shock absorbers, all 3 engine mounts) and upon discovering a knocking sound near the engine also had to replace the front axles, control arms, and even the front shock absorbers. Danny was incredibly courteous and professional in being able to accommodate my emergency situation on short notice and Noelle (with 40 years of expertise) was great in diagnosing and fixing all of the problems. I am very happy with my Pep Boys experience and highly recommend that anyone with car problems contact Danny at this particular location. Terima kasih!
Nov 06, 2024
Muy buena atención,Rafael muy atento y amable
Nov 06, 2024
Professional + courteous Danial and Noel. Thank you 😊
Nov 06, 2024
Quick and easy service
Nov 06, 2024
They were reliable honest folks and gave us a reasonable price! Would recommend!
Nov 06, 2024
Very good
Nov 06, 2024
Very honest place. Showed me everything going on with my vehicle
Oct 06, 2024
Benny was so helpful… Thank you
Oct 06, 2024
Excelente atencion
Oct 06, 2024
Got new tired New breaks and rotors New filters I got peace of mind Shoulda got the warranty on the tires
Oct 06, 2024
Great experience Hector was nice and very attentive to my car needs. Bitter sweet because I found out Danny has left Pepboys. Now the new people are great fixing my car. Good job.
Oct 06, 2024
Rafael was very helpful with my Uber and Lyft inspections for the year and a good price of $25