Pep Boys

Nov 04, 2024

Flat tire Fixed it in minutes Fantastic service

Oct 18, 2024

Came in for a simple oil change that I could have done myself. Thinking to just come here to get it done fast was a big mistake. Employee's messing around and talking instead of servicing vehicles, I stood outside for an hour just watch the conversation and another car get taken in before mine. Place is a joke and if you want to feel like the butt of it come visit this gem! Nothing gets done here just a bunch of Kids playing with tools.

Oct 18, 2024

Great service, very nice and friendly, so early in the morning. 👍

Oct 18, 2024

Horrific experience. I had purchased a road hazard warranty for peace of mind. After encountering a road hazard, there were two severe gashes in my tires exposing the sidewall. After taking my vehicle in, I waited for 2 hours after being told it would only be an hour. They never even called me. I waited across the street for 2 hours and after radio silence, I went in only for them to tell me they wouldn’t do a thing. I had to go in unprompted without any notification waiting an additional an hour only to hear that they didn’t do a thing. Horrible experience. Horrible service. STAY AWAY! Your tires and your time isn’t safe. Save your money and your time.

Oct 18, 2024

They did so well! My car wouldn't turn on and I went to them to see if they assist me with my car issue. They're friendly, professional, helpful, and have a lot of knowledge. They run diagnostic test to see if there's any other problems and came out that there's none! Only changing car battery! I highly recommend coming fo them! Shout out to prep boys from East LA! Thank you!!

Oct 18, 2024

Worst brake job ever Had to go get them redone at a different place

Oct 18, 2024

Friendly, professional, Excellent customer service.

Oct 18, 2024

I live in Hollywood and needed an emergency set of tires. Jose from the service department told me to be there on a Sunday before 5:30pm. I showed up at 5pm only to be told that he won’t have anyone available at the moment and can schedule me the following day. I know it’s a commission based job but don’t lie to people just to make a buck. You should’ve never even told me to come. He just thought of the money he needs. What a bum. I’ll never go to you guys again. I used to work for pepboys too. I know how you guys operate. Complete trash of a way to do business. Go anywhere but here. Save yourself a few dollars while you’re at it. I’m going to Midas. 💯👍🏼

Sep 18, 2024

Fast, professional service.

Sep 18, 2024

Professional, courteous and attentive. Great customer service

Sep 18, 2024

Quick, efficient and professional service. Took me in on a same day appointment and got me out in a timely manner.

Aug 18, 2024

Excelente servicio

Aug 18, 2024

Great service ! It was fast and reliable!

Aug 18, 2024

My car was ready before the time I was quoted

Aug 18, 2024

They want me to waste 1,200 when i said i just want my brakes for two fronts , and i have already done the back side but they refuse my service and took like two hours for them to make a lie to my face and want to waste 1,200 on them and i said no just my brakes which would cost less and less work they told me no and take somewhere else to my face !! I need them for my safely but they denied me the service!!!

Aug 18, 2024

very quick service

Jul 18, 2024

Adrain the mechanic was fast and efficient not only did he change my oil but he also helped me better understand my cars needs . Thank you

Jul 18, 2024

Highly recommend! I came here because toyota of alhambra was recommending I replace my front brake pads and quoted me $350+. So I made an appointment at this pep boys' location, and they told me my brakes were still good and weren't in need of replacement . I'm super appreciative of their honesty and have definitely earned my future business

Jul 18, 2024

Mechanics were very informative and knowledge

Jun 18, 2024

Awesome service all round.

May 18, 2024

Fabby, José, Byron, Alfredo and the entire staff are always welcoming and helpful. Having car trouble can be stressful but they really make you feel like family and explain everything very clearly. My car runs like a champ . Thank you Alfredo .

May 18, 2024

Great service

May 18, 2024

Service here is poor. Very long wait times.

May 18, 2024

Super duper service all the way thru. I totally recommend Pep Boys on Atlantic.

May 18, 2024

good and quick